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How to generate meeting reports in zoom

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Reporting

Overview

If your Zoom meeting has registration or polling enabled, you can generate a registration or polling report for further analysis.

The registration report contains by default the following information of registered participants:

  • First and last name
  • Email address
  • Date and time of registration
  • Approval status

Note: The registration report may contain more details based on your registration settings .

The polling report contains the following information of participants that answered a poll question:

  • Username and email address
  • Date and time they submitted their answer
  • The poll question and the participant’s answer

Note:

  • Meeting reports are automatically deleted 30 days after the scheduled date. This is also when the meeting is removed the from the Previous Meetings page in the web portal.
  • If you delete a meeting from your Meetings list in the web portal, you cannot generate reports for that meeting. You can still download any reports you generated before deleting the meeting.
  • You should generate meeting reports after your meeting has ended. If generated a report before starting the meeting, you should re-generate the report to obtain the data collected during the meeting. Only polling reports can be generated during the live session, after the poll has ended.
  • If a poll is relaunched in a meeting, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a 2nd poll with the same questions as the original to avoid relaunching.
  • Poll reports can be generated and downloaded during the live session. Host must be on desktop client version 5.4.7 or higher

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Reporting

Overview

The Reports section of the website is a powerful tool that provides account owners and admins with various account, meeting, and webinar statistics to review how your organization is utilizing Zoom. It also allows members of the account the ability to review meeting statistics and registration/attendee reports for their meetings and webinars. Recently ended meetings may take up to 30 minutes to provide complete reports.

Reports can be retrieved for the last 12 months, with a search range of up to one month at a time. If a meeting is not started in 30 days and is batch deleted by Zoom, the reports for the meeting are also deleted.

This article covers:

Prerequisites

  • Pro, Business, Enterprise, Education, or API Account
  • Account owner or admin permissions to access Usage Reports for all users
  • Account Owner or user with a custom role with permission to access User activities reports

Accessing reports for your account

  1. Sign in to the Zoom web portal.
  2. Select Reports, if you are a member on the account. If you are an account Admin/Owner or have access to the Usage Report role, you will need to select Account Management, then Reports .
  3. Click the type of report that you would like to pull. You can also click the User Activity Reports tab to view additional types of reports (only accessible to the account owner by default).

Types of reports for members

Usage: The Usage report option, allows you to view a list of meetings, participants, and meeting minutes for meetings you have hosted.

Meeting: The Meetings report option allows you to search for Registration Reports and Poll Reports for a meeting. Select the type of report you need, search by a date range to find the meeting, and then click Generate.

Webinar: The Webinar report option allows you to search for Registration, Attendee, Performance, Q&A, and Poll Reports for webinars. Select the type of report you need, search by date range to locate the webinar and then generate the report.
Note: You must have a webinar license assigned to your profile to have access to your webinar reporting. Admins will have access to all webinar reporting on the account without a webinar license.

Types of reports for admins

Usage Reports tab

Daily: Shows the account-wide usage for each day in a given month. It lists the new users, meetings, participants, and meeting minutes. This report encompasses every meeting hosted by a user under the account.

Active Hosts: Shows a list of active meetings and users during a specific time range, up to one month. Active meeting means the meeting was started during the specified time range. Active user means the user has participated in at least one meeting during the specified time range. The info here is essentially the same as the Usage report for member users, but for all meetings on the account.

Inactive Hosts: Shows a list of users who were not active during a specific period of time.

Upcoming Events: Shows a list of all upcoming meetings and webinars for the selected time period (including recurring meetings and webinars). You can also search by the host’s email address or name. Check the box to include events with no fixed time.

Meeting: Allows you to search for Registration Reports and Poll Reports for a meeting hosted by a user on the account. Select the type of report you need, search by a date range to find the meeting, and then click Generate for the report.

Webinar: Allows you to search for Registration, Attendee, Performance, Q&A, and Poll Reports for webinars hosted by a user on the account. Select the type of report you need, search by date range to locate the webinar and then generate the report.

Telephone: Allows you to view who dialed into meetings via phone and which number they dialed into, how much was charged to your Zoom account, and other details.

Cloud Recording: Allows you to search by date range to view cloud recording usage over a specific time period, including which meetings were recorded and which files were generated. The usage does not reflect how much additional cloud storage was used each day, but rather the total used cloud storage amount. For example, if your account has 20 GB of cloud recordings and you record an additional 1 GB recording, the Cloud Recording report would now show 21 GB.

Phone System: Shows Zoom Phone usage reports.

Remote Support: Shows usage of the remote support feature over the designated time period, including the meeting ID, who was providing remote support, and who was receiving remote support.

Billing: Allows admins to generate Billing reports for a specific time period, as well as receiving department usage Billing breakdowns. This must be enabled by Billing. After contacting Billing, please allow up to 3 business days for the feature to be enabled.

User Activity Reports tab

Operation Logs: Allows you to audit admin and user activity, such as adding a new user, changing account settings, and deleting recordings. For more information, please see Using Operation Logs.

Settings Snapshot: Allows you to export the account and group settings to a CSV file. This can be useful when testing different setting configurations and wanting to have a snapshot of settings that you may want to revert back to.

Sign In/Sign Out: Allows you to see who signed in or out, their IP address, what platform they were on, and their version number if applicable.

Phone System Operation Logs: Allows you to audit admin and user activity specific to Zoom Phone configuration, such as adding new users, assigning calling plans, and changing policies.

Disclaimers: Allows you to view information about disclaimers shown when users sign-in, join meetings or webinars, and start recordings. This report will show the user email, disclaimer type, if they agreed or denied the disclaimer, their client type, date/time, adn the meeting ID.

Reported Participants: Allows you to view meeting or webinar participants that you’ve reported to Zoom. You can also submit additional reports to Zoom.

Zoom provides a way to generate meeting reports of previous meetings. These reports can contain specific information about the participants, as well as results from polling questions. Here’s how to generate meeting reports in Zoom.

Before we get started, there are a couple of requirements for generating meeting reports. First, this feature is only available to licensed users, so you’d need a paid account. Next, participant registration and/or polling must have been previously enabled on the meeting for which you’re wanting to generate a report. Finally, you had to have been the host of the meeting or have had usage report permissions to generate and view the report.

One last important note: reports are deleted after 30 days. Coincidentally, this also happens to be the duration in which meetings are removed from the “Previous Meetings” tab. Be sure to collect your report as soon as a meeting has concluded, so that you don’t miss any important data.

Generate and View Meeting Reports

To generate meeting reports, sign in to your account on the Zoom web portal, select “Account Management” in the “Admin” group of the left-hand pane, then click “Reports.”

How to generate meeting reports in zoom

You’re now in the “Usage Reports” tab. Here, select “Meeting” from the list of options.

Now, you’re in the “Meeting Report” tab. Select the type of report you’d like to generate (Registration Report or Poll Report), and enter a date range to view the meetings that took place in that time. Once ready, select “Search.”

How to generate meeting reports in zoom

A list of previous meetings held during your selected time frame will appear. Select “Generate” next to the meeting you would like to generate a report for.

Zoom will now generate a meeting report. Once it’s ready, select “Download.”

The report will now download as a .csv file.

Information Contained in Reports

The Zoom meeting reports contains some pretty useful information about the participants. Here’s what you can expect in each report.

Registration Reports

Registration reports contain the following participant information:

  • First and last name
  • Email address
  • Date and time of their registration
  • Approval status

Polling Reports

Polling reports contain the following participant information:

  • Username
  • Email address
  • Date and time they submitted their answer(s)
  • The poll question and their answer

These reports contain valuable data about the participants, and can be used, for example, to keep track of who attended specific meetings (like doing roll call for online classes held via Zoom). Be sure to gather all data within the allotted amount of time.

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Zoom offers users the ability to generate reports on previously hosted meetings and those who participated. While meeting reports include basic participant information, there are limitations to the data provided (listed below), and therefore it is recommended that meeting reports only be used to gather a general idea of meeting attendance/attentiveness.

  • Participants who have not configured their FSU Zoom accounts and apps may only appear in meeting reports with their chosen display name or phone number (if they dialed into the meeting instead).
  • Attentiveness scores found in reports only track the frequency with which a Zoom Meeting window is the main focus on a participant’s screen.

To learn how to access meeting reporting in Canvas, visit Viewing attendance reports for Zoom meetings.

To generate meeting reports from the FSU Zoom web portal:

  1. Go to fsu.zoom.us and sign in with your FSUID and password
  2. Go to Reports on the left-side menu
    How to generate meeting reports in zoom
  3. Select Usage under Usage Reports
    How to generate meeting reports in zoom
  4. Select date range when the meeting occurred (up to one month) and click Search
  5. For the meeting in question, click the number listed in the Participants column
    How to generate meeting reports in zoom
  6. The Meeting Participants window will display the following participant data: Name, User Email, Join Time, Leave Time, Duration (in minutes) and Attentiveness Score*.
    How to generate meeting reports in zoom
    *Attentiveness Score represents the amount of time a participant’s Zoom Meeting is the active window. For example, a participant may have a Word document as the active window (to take notes) and have the Zoom window next to it, which would affect their Attentiveness Score. This could lead the host to believe that the participant was not paying attention. Due to this limitation, it is recommended that hosts do not use this score as an accurate means of determining attention.
  7. To export the report data to a spreadsheet, click the Export button

Check out the Zoom Help Center and resources below for user guides, live training and additional troubleshooting assistance.

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Video Webinar

Overview

Webinar reports allows users to generate different metric and information reports including:

  • Registration: Displays a list of registrants and their registration details.
  • Attendee: Displays details about each attendee.
  • Performance: Displays engagement statistics on registration, attendance and feedback.
  • Q&A: Displays questions and answers from the webinar.
  • Polling: Displays each attendee poll result.

Notes:

  • You should generate meeting reports after your webinar has ended. If generated a report before starting the webinar, you should re-generate the report to obtain the data collected during the webinar. Only polling reports can be generated during the live session, after the poll has ended.
  • If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching.

These reports can be exported in a .CSV format for further analysis. Reports are available for the previous year. If an attendee changes their name in a webinar, the updated name will be shown in the attendee report.

Prerequisites

  • Webinar host, admin, or have a role with access to usage reports

Instructions

  1. Sign into the Zoom web portal and select Reports. If you are an account owner or admin or have access to the Usage Report role, you will need to select Account Management, then Reports.
  2. Click Webinar.How to generate meeting reports in zoom
  3. Select the Report Type you would like to search for:

Note : Attendee, Performance, Q&A, and Poll Reports are available after the webinar has ended.

Enter the date range for the webinar and select Filter, or enter the Webinar ID number and select Search .

Select the Webinar, and then select click Generate CSV Report . How to generate meeting reports in zoom

Once the report has been generated, it will automatically download and can be opened in Excel, Notepad, or any other application compatible with the CSV format.

Zoom offers you the ability to get some very basic attendance information for each of your meetings.

Zoom has permanently removed its attention tracking tool

Due to privacy and security concerns, this feature has been discontinued. However, you can still access attendance reports both within Canvas and within your individual FSU Zoom account.

Accessing attendance reports within Canvas

This option is available if you are using the Canvas integration of Zoom. If you have opted to bypass the Canvas integration, please see our directions for accessing attendance reports outside of Canvas.

  1. In your course site, Select the Zoom on your course navigation menu.
    How to generate meeting reports in zoom
  2. Selec the Previous Meetings tab.
    How to generate meeting reports in zoom
  3. Find the respective meeting and click Report.
    How to generate meeting reports in zoom
  4. From the Attendance Report, you have the ability to view users’ session information, and download a copy of the report to a CSV file by clicking Export as CSV File.
    How to generate meeting reports in zoom

Zoom is one of the top video conferencing applications currently on the market. If you’re working from home or need to have a meeting with a remote client, you’ll need to know how to set up a Zoom meeting. Let’s get started.

How to Download Zoom

If you’re just joining a Zoom meeting, you don’t need to have Zoom installed on your computer. However, if you’re the host, you’ll need to download and install the software package. To do so, go to Zoom’s Download Center and select the “Download” button under “Zoom Client for Meetings.”

Choose the location on your computer where you’d like to save the download. Once the download is finished, “ZoomInstaller” will appear.

Run the software, and Zoom will begin installing.

Once the installation is complete, Zoom will open automatically.

How to Set Up a Zoom Meeting

When you start Zoom, you’ll be offered a few different options. Select the orange “New Meeting” icon to start a new meeting.

Once selected, you’ll now be in a virtual video conference room. At the bottom of the window, select “Invite.”

A new window will appear, presenting various methods for inviting people to the call. You’ll be in the “Contacts” tab by default.

If you already have a list of contacts, you can simply select the person you want to contact and then click the “Invite” bottom in the bottom-right corner of the window.

How to generate meeting reports in zoom

Alternatively, you can select the “Email” tab and choose an email service to send the invitation.

How to generate meeting reports in zoom

When you select the service you’d like to use, an email will appear with the different methods for the user to join your meeting. Enter the recipients in the “To” address bar and then select the “Send” button.

How to generate meeting reports in zoom

Finally, if you want to invite someone via Slack or some other communication app, you can (1) copy the video conference invitation URL, or (2) copy the invitation email to your clipboard and share it with them directly.

How to generate meeting reports in zoom

All that’s left to do is wait for the recipients of the invitation to join the call.

Once you’re ready to end the conference call, you can do so by selecting the “End Meeting” button in the bottom-right corner of the window.

Zoom offers you the ability to get some very basic attendance information for each of your meetings.

Zoom has permanently removed its attention tracking tool

Due to privacy and security concerns, this feature has been discontinued. However, you can still access attendance reports both within Canvas and within your individual FSU Zoom account.

Accessing attendance reports within Canvas

This option is available if you are using the Canvas integration of Zoom. If you have opted to bypass the Canvas integration, please see our directions for accessing attendance reports outside of Canvas.

  1. In your course site, Select the Zoom on your course navigation menu.
    How to generate meeting reports in zoom
  2. Selec the Previous Meetings tab.
    How to generate meeting reports in zoom
  3. Find the respective meeting and click Report.
    How to generate meeting reports in zoom
  4. From the Attendance Report, you have the ability to view users’ session information, and download a copy of the report to a CSV file by clicking Export as CSV File.
    How to generate meeting reports in zoom

How to generate meeting reports in zoom

Zoom, the leading video conferencing application on the planet, has scaled up massively over the last few months. From struggling to live up to billing due to the added headcount to patching up all their issues, one by one — Zoom has easily been the most reliable service provider out there.

The growing reputation hasn’t come around in a single day, of course. Zoom had to put in the hours and come up with regular updates to make the platform secure and mainstream. Today, we’ll talk about one such addition to Zoom’s ever-growing list of features. It can come in handy during big meetings, especially where polling becomes an essential part of problem-solving.

  • What has the update brought?
  • How does the new polling feature work?
  • How to download polling results during a Zoom meeting?

What has the update brought?

The update, which was released on the 12th of October, is granting the host the ability to see and download poll results even before the meeting concludes. Before the update, meeting hosts had to wait for the meeting to end to download the results. This new update opens up new possibilities, as detailed poll results could make way for further discussions on the topic.

How does the new polling feature work?

As discussed in the previous section, the new update makes polling a lot more effortless as it wouldn’t require the meeting to conclude to get the results. After the update goes live, the host of the meeting would get the chance to view and even download the CSV file for further analysis and safekeeping.

How to download polling results during a Zoom meeting?

As you might already know, polling can only be cooked in after a meeting is scheduled. So, first, you’ll need to go to the ‘Meetings‘ page to see all your upcoming meetings. Now, select the meeting you want to add a poll to. Then, add the question and options as you see fit.

How to generate meeting reports in zoom

After the pre-configuration is done, you’ll need to bring up the poll during a Zoom meeting. To start a poll, go to Meeting controls and click on ‘Polls.’ Now, pick the poll you want to launch and hit ‘Launch Poll.’

After the voting concludes, hit ‘End Poll‘ to get the option to download the result. Click on the download option and you’ll be redirected to your default browser window and a CSV file of the poll results would start downloading. It’ll contain all the polling information you’re ever going to need.

To learn more about polling and how it works on Zoom, be sure to check out our dedicated article by clicking on the link, here.

If you have any queries regarding polling on Zoom, you can get in touch with us using the comments box below.

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How to generate meeting reports in zoom

A mediocre engineer hoping to do something extraordinary with his pen (well, keyboard). Loves Pink Floyd, lives football, and is always up for a cup of Americano.