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How to recover your forgotten microsoft account password

We recommend following the steps in this order to assist you with resetting your Microsoft account and if that isn’t successful, how to try and recover your account.

Tip: The steps below are for forgotten passwords. If you want to make changes to a known Microsoft account password, see Change your Microsoft account password instead.

Reset your password

If the password you typed is incorrect, you’ll see a message that says:

Your account or password is incorrect. If you don’t remember your password, reset it now.

We recommend following the steps below to resolve your password issues. If you already tried this but it didn’t work, move ahead to Step 2: If you can’t reset your password.

1. Select Forgot password?

If the Enter password window is still open select Forgot password?

(Or go directly to Reset password and enter the username name again for the account you’re trying to reset and select Next).

How to recover your forgotten microsoft account password

2. Verify your identity

For your protection, Microsoft must verify your identity before you can proceed with resetting your password.

How to verify your identity depends if you previously added security info to your account and if you can still access them. Select from the two options below.

Option 1: You received and can select a verification option

Select which option to send the verification code to.

How to recover your forgotten microsoft account password

Option 2: No verification options are given or you can no longer access any of the options

If you don’t see an option for where to send a code or you no longer have access to any of the verification options shown, you won’t be able to reset your password this way.

Try the solutions listed in Step 2: If you can’t reset your password. If those don’t work either, or if you selected I can’t receive a code from this verification page, you’ll begin the account recovery process.

Go directly to Step 3: Help with the Microsoft account recovery form for tips to complete that process.

3. Get a verification code

Depending on the contact method you chose, retype the first part of the email address or the last four digits of the phone number hinted at in the previous window.

Select Get code.

Microsoft will send a verification code to the email or phone number you selected.

Go to the recovery phone or email for where you expect to receive the code.

Tip: If you didn’t receive a message, check your junk folder or if you selected the phone option, make sure your phone has service and can receive texts, and verify your phone isn’t set up to block texts from unknown numbers.

How to recover your forgotten microsoft account password

4. Enter code and reset password

Paste or type the code you received and select Next.

Type your new password and select Next.

How to recover your forgotten microsoft account password

You successfully reset your password

If you successfully reset your password, now is a good time to set a reminder to verify your security contact info, or make changes to it. See Security best practices for more info.

You weren’t able to reset your password.

If you couldn’t reset your password this way, move ahead to:

We recommend following the steps in this order to assist you with resetting your Microsoft account password.

Tip: If you want to make changes to a known Microsoft account password, see Change your Microsoft account password instead.

If you couldn’t reset your password

This step assumes you’ve tried Step 1: Reset a forgotten Microsoft account password, but your attempt wasn’t successful.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it’s designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.

Improve your chances to successfully recover your account by reading through the following guidance first.

Important: The account recovery form can only be used if two-step verification isn’t turned on.

Before you begin filling out the form

Before filling out the account recovery form make sure you have a working email that Microsoft can use to communicate with you. It will also help if you fill out the form from a recognized device and location.

1. Have a working email

You’ll need a working email account that you can access. We’ll use this account to send you information about your request. You can use any active email account, even one belonging to a friend or relative. If you don’t have another email account that you can access, you can create a temporary outlook.com account for free by selecting Create one at the Microsoft account sign in page.

Note: The working email account you provide will only be used to contact you about your account recovery form and won’t be used for any other purpose.

2. Fill out the form using a recognized device and location

If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we’ll recognize, such as your home or office.

When you’re ready, you can find the recovery form here:

More tips when filling out the recovery form

The recovery form is available at https://account.live.com/acsr.

Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.

Answer as many questions as you can as thoroughly as possible. If you’re not sure, guessing is ok — wrong answers don’t count against you. When you get to a question that lets you “add more,” fill in as much information as you are able.

You’ll be asked questions that are specific to the account you’re trying to recover. If you used the account with any of the products and services below, these are the kinds of things to know:

Outlook.com or hotmail.com accounts

We’ll ask you questions about your contacts and email subject lines. Check with friends and family that you may have corresponded with from that account for help.

Email subject lines need to be exact.

When you enter your email address, keep in mind that some domains may be country specific such as @outlook.co.uk.

If you’ve had your account for several years, the details on file may not match your current situation, so think about what you may have entered when you first signed up. Is it possible that you moved or changed your name?

Skype

You’ll be asked for the SkypeID or names of contacts on their account. If you use Skype to call mobile or landline phones, you’ll also be asked for some of those along with details about a recent Skype purchase.

Xbox console

You’ll be asked to provide the hardware ID of a console that you’ve used frequently. Make sure you get the ID from a console you use a lot. If you recently bought a new one, try to get the hardware ID from your old console. For more information about recovering accounts you use with an Xbox console, see Reset or recover your lost Microsoft account password.

Passwords

Think about passwords that you use on other accounts that you may have used here. List old passwords you may have used. Check your web browsers to see if you saved a password there. For help with how to check for saved passwords here are a few suggestions from common browsers and tools:

For passwords you may have saved to Microsoft Edge or Windows Web Credentials, see Save or forget passwords in Microsoft Edge or Accessing Credential Manager

If you use a Chrome browser, see Manage passwords

After you submit the form

We’ll send the results of your recovery request to the working email address you provided at the beginning of the form within 24 hours.

Your next steps depend on whether we could verify your account:

We could not verify your account

We verified your account

Keep trying as many times as you want, up to two times per day.

We’ll use the same working email to send you instructions for how to sign back into your account.

Once you’re able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you’ll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

Tell us about your experience with this web site, and be entered to win a $50 gift certificate.

How to recover your forgotten microsoft account password

If you don’t use a password manager, those complex passwords can be hard to remember. If you’ve forgotten the password for your Microsoft account—which might be an account at outlook.com, live.com, hotmail.com, or even skype.com—you can’t really recover that same password, but it’s easy enough to recover your account by resetting your password to something new.

Recover Your Microsoft Account Password

In your web browser, head to the Microsoft Account page, and then click “Sign In” in the top right corner.

How to recover your forgotten microsoft account password

Type your Microsoft username, and then click the “Next” button.

Note that because changes over the years, you might have used any Microsoft-related email account as your Microsoft account. This includes outlook.com, live.com, hotmail.com, and skype.com. Microsoft even lets you sign up for a Microsoft account using external email addresses—like your Gmail address. But the password for your Microsoft account will be different than the password for an external account.

How to recover your forgotten microsoft account password

Underneath the password field, click the “Forgot My Password” link.

How to recover your forgotten microsoft account password

On the next screen choose the “I Forgot My Password” option, and then click the “Next” button.

How to recover your forgotten microsoft account password

You’ll be prompted to type some characters you see onscreen as a security measure. Do so, and then click the “Next” button.

How to recover your forgotten microsoft account password

Verify Your Identity With an Email Address or Phone Number Already On File

If you’ve set up your Microsoft account with an alternative email, select it from the list, verify the email address, and then click the “Send Code” button.

Alternatively, if you have a mobile device connected to your account, you can receive this code via SMS instead of by email.

How to recover your forgotten microsoft account password

Type the code you received in the email message, and then click the “Next” button.

How to recover your forgotten microsoft account password

Type your new password (and make it a strong one), confirm your new password, then click the “Next” button.

How to recover your forgotten microsoft account password

Your password has now been changed. Click “Next” button one more time, and you’ll be directed to the sign in screen where you can use your new password to sign in.

How to recover your forgotten microsoft account password

Verify Your Identity If You Don’t Already Have an Alternative Email On File

If you chose “I Don’t Have Any Of These” from the list of contact methods, Microsoft will have to send you a security code to a different email address as verification.

How to recover your forgotten microsoft account password

Enter the email address where you want to receive the code, and then click the “Next” button.

How to recover your forgotten microsoft account password

After you receive the code, enter it into the field provided, and then click the “Verify” button.

How to recover your forgotten microsoft account password

On the following screens you’ll have to fill out a form with information pertaining to your account, such as first and last name, birth date, country where you created the account, emails sent, and so on. Click “Next” and submit the form.

How to recover your forgotten microsoft account password

After you’ve submitted the form, Microsoft will review the information you’ve provided and get back to you with their decision within 24 hours to the email you’ve provided.

How to recover your forgotten microsoft account password

If you entered enough correct information and your request has been accepted, you will receive an email with the steps to reset your password.

If your request was denied, you have the opportunity to try up to two times a day. If you can’t remember enough information to recover your account, you may have to create a new account.

Nowadays, people have a tendency to use more and more secure passwords due increasing hacking attempts and ransom attacks. But there’s a huge drawback if you choose long passwords like you might forget the password some day and your brain may not be able to memorize strong passwords.

Recover forgotten or lost Windows 10 Passwords

Now, before you do something like formatting your PC or re-installing the operating system, it is better to try and recover the password. In this post we will see how to recover Windows 10 password while keeping all the files on your computer intact, using iSeePassword Windows Password Recovery Pro, Offline NT Password and Registry Editor or the Microsoft website. Certainly, you can reset the password of your system with a password reset disk but in our knowledge most people don’t even bother with creating a password reset disk unless the disaster comes in their life. So, let’s dig in and see how to recover Windows 10 password if forgotten.

1: Recover Windows 10 Password with Offline NT Password and Registry Editor

Offline NT Password and Registry Editor is a fast Windows password reset program that completely removes the password from any Windows computer. Unfortunately, it is a text based simulating program that requires high level of computer expertise before you could this program. Yet, we will show you how to use this software to unlock your Windows 10 PC.

Step 1. Download Offline NT Password and Registry Editor on a different computer and burn the ISO image file on a thumb drive or CD/DVD.

Step 2. The burnt ISO image file will automatically create a bootable disc that you could use to unlock your Windows 10 computer.

Step 3. Insert the bootable disc on your main system and reboot to load the program automatically.

Step 4. First select the partition where you have installed the operating system.

How to recover your forgotten microsoft account password

Step 5. Now, choose “Clear user password” to completely erase the password from your PC.

How to recover your forgotten microsoft account password

Restart your computer and it should no longer ask you to input any password to enter into your computer.

Cons –

  • Complicated text based program.
  • Doesn’t work with Windows 64 Bit versions.

2: Recover Windows 10 password with iSeePassword Windows Password Recovery Pro

If you are looking for a simple and reliable solution to recover forgotten Windows 10 password then you cannot go past by iSeePassword – Windows Password Recovery Pro. An award-winning and most power Windows password recovery program that offers 100% guarantee to reset the password of your PC. There’s no password in this world that cannot be cracked by iSeePassword. Whether you are using a text password or PIN or picture password, it has the ability to destroy all of them with a single click on your mouse.

First, you will need to get access to a different Windows computer and install the software in it. Next, insert a memory drive and click on “Burn USB” to make the password reset disk. The program will automatically burn the ISO image file on your removable drive and will make it perfectly bootable so that your locked computer can read it easily.

How to recover your forgotten microsoft account password

Next, insert the memory drive on your password-protected PC and wait for the program to load on the home screen. Then, simply choose the Windows version of the computer and the username from the given list. Now, hit the “Reset Password” button and restart your PC.

How to recover your forgotten microsoft account password

SUCCESS!! You are no longer required to input any password and your computer will welcome you normally.

It works all Windows OS including Windows 10, Windows 7, and Windows 8.

You can see the detailed guide on iSeePassword.com.

3: Reset Microsoft Profile Password (Works with Microsoft Account only)

If you have chosen Microsoft account as your account type to protect your PC then you can directly reset the password of your Microsoft account using any computer or smartphone. This works only if you are using an Email and password to enter into your PC otherwise if you are using local accounts then this method is pretty much useless.

Step 1. Go to live.com and visit the official forgotten password page. Click on “I Forgot My Password” and continue.

How to recover your forgotten microsoft account password

Step 2. Enter your Email or phone number associated with your Microsoft account.

How to recover your forgotten microsoft account password

Step 3. Receive the OTP on your recovery email or phone and finally, setup a new password for your MS account.

How to recover your forgotten microsoft account password

Reboot your locked system and use the new password to login to your PC again.

Cons –

  • Won’t work with local and administrator user accounts.
  • If you reset the password of your MS account then it will directly change the password of any Microsoft related service as well like Skype, Hotmail, OneDrive, etc.

Use the following instructions to reset your local account password. Your local account signs you in on your device offline, but it doesn’t link to your other devices. For a more complete experience, we recommend you sign in with a Microsoft account to access services like Outlook, Skype, and OneDrive on any of your devices. If you forgot your Windows 10 password, the easiest way to get back into your account is to reset the password for your Microsoft account.

Reset local account password for Windows 10, version 1803 and beyond

If you added security questions when you set up your local account for Windows 10, then you have at least version 1803 and you can answer security questions to sign back in.

After you’ve entered an incorrect password:

Select the Reset password link on the sign-in screen. If you use a PIN instead, see PIN sign-in issues. If you’re using a work device that’s on a network, you may not see an option to reset your password or PIN. In that case, contact your administrator.

Answer your security questions.

Enter a new password.

Sign in as usual with the new password.

Reset local account password for Windows 10, before version 1803

For versions of Windows 10 earlier than 1803, local account passwords can’t be reset because there are no security questions. You can reset your device to choose a new password, however this option will permanently delete your data, programs, and settings. If you’ve backed up your files you’ll be able to restore your deleted files. For more information, see Recovery options in Windows 10.

To reset your device, which will delete data, programs, and settings:

Press the Shift key while you select the Power button > Restart in the lower-right corner of the screen.

On the Choose an option screen, select Troubleshoot > Reset this PC.

First, what is Two-Step Verification?

Two-step verification helps protect you by making it more difficult for someone else to sign in to your Microsoft account. Is it optional to turn on your second level of security as the account owner is the only one who has the ability to turn on his/her two step verification on the account.

If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn’t trusted . When it’s turned off, you only get and re-send security codes periodically, and when there might be a risk to your account security.

To learn more about Two-Step Verification click on the link below

Now, how do I reset my password if the Two-Step Verification on the account is turned on?

You may follow the instruction and the image below that will guide you on how to do it. Let’s start!

or follow the image below.

Then click the “I forgot my password” then click “NEXT”.

STEP # 2

STEP # 3

STEP #4 —
You need to verify your account again since your Two-Step Verification is turned on.

ONCE YOU HAVE VERIFIED YOUR ACCOUNT TWICE, THAT’S THE TIME THAT YOU CAN ABLE TO RESET YOUR PASSWORD.

WHAT IF??

“I ONLY HAVE ACCESS ON ONE OF MY SECURITY PROOFS?”

**NOTE

If you no longer have access on your other security proof and do not have other option to verify your account. You will have to provide a new alternate security proof by clicking ” I don’t have any of these “.


However, updating security proof will take 30 days. This means that you cannot reset your password until the 30 day waiting period ends. Once the new alternate security proof has been added on your account, that’s the time that you can able to verify and reset the password of your account.

*Where do I get my recovery code?

Recovery code is generated and stored on your account settings prior from being locked out on the account.

“What if I’m no longer have access on both/all of my security proofs?”

Answer: It is highly impossible for you to recover your account, unless you remember your password or recover back your security proofs first or atleast 1 of them.

This only applies if your account is two-step verification enabled, if not there’s other way to recover your account.

**Reminder**

YOUR ACCOUNT is your RESPONSIBILITY

Share your thoughts by dropping comments below..

I forgot my password and I do not know how to recover it. Should I be online?

Replies (4) 

Hi,
I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.

Do let me know if you require any further help on this. I will keep working with you until it’s resolved.
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Hi Vahid
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please refer to below help
How to reset your Microsoft account password – https://support.microsoft.com/en-in/help/402697.

Do let me know if you require any further help on this. Will be glad to help you.

Best regards
Vijay A. Verma @ http://www.eforexcel.com/

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM – 05:00 PM

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My name is Sarah Kong and I am an independent adviser that is here to try and help you with your issue.

If it is your Microsoft Account password then go to https://accounts.microsoft.com to reset it there.
You will then need to make sure your PC is connected to the internet and wait 15 minutes before trying your new password.

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Thank you for posting your question in Microsoft Community.

If you setup to sign in with your Microsoft Account try to reset a Microsoft account password, see How to reset your Microsoft account password. “https://support.microsoft.com/help/4026971”;

Windows 10, version 1803 and beyond
If you added security questions when you set up your local account for Windows 10, version 1803 or later, here’s how to reset your password.

On the sign-in screen, enter an incorrect password to open the option to reset the password. Select Reset password, answer your security questions and then enter a new password. Sign in as usual.

Windows 10, before version 1803
For any version of Windows 10 earlier than version 1803, there are no security questions, and you will be unable to recover your password. We also are unable to recover your password. The next step is to reset your device so that you can choose a new one.

Reset your device to reset your password

Before resetting, you’ll want to back up your personal files. You can save them to a USB drive, SD card, or external hard drive, or you can save them in the cloud with OneDrive. For more info, see Back up and restore your files.

For more about how to reset your device, see the reset your PC info in Recovery options in Windows 10.
Warning : Resetting your device will permanently delete data, programs, and settings.

Last Updated On Monday, April 5, 2021 by Moses Gitari Filed Under: Tips

So you’ve lost your computer password, can’t remember it and desperately need to gain access to all of your documents?

If you lost or forgot laptop password, there are ways to retrieve it. You can achieve this whether you are running Windows 7, Windows 8 or Windows 10.

If you’ve lost or forgot laptop password there are a number of options you can try to access your computer. But with so many Windows operating systems now in use, methods to gain access to your computer can vary. That said, here are two methods that you can try.

Accessing the computer as ‘administrator’

On Windows, there is a hidden account named Administrator. Most of the time, this account has no password set. That means that you can start your computer with this account, open the Control Panel to delete or change the password of any users and fix your problem.

You can do this in a few simple steps:

Step 1: Boot your computer and immediately press on the F8 key several times until the boot menu appears.

Step 2: Select Safe Mode using the arro keys and hit Enter.

Step 3: Click on the Start menu located at the bottom left corner, head to the Control Panel, then in User Accounts you can change any user passwords easily.

The above method may or may not work depending on which operating system you are running.

forgot laptop password? Use third-party tool

Thankfully, if you forgot laptop password and the above method did not work, there are password reset tools available to help you recover the account.

Based on the experience of users, PassFab 4WinKey is arguably the best Windows password recovery tool available today. Please note, this tool should only be used to gain access to your own files, never for the purpose of cracking somebody else’s password.

Without further ado, here is how to reset forgotten windows password using PassFab 4WinKey:

Step 1: Download and install PassFab 4WinKey. Now, Launch the software on your Windows computer. Get an empty USB flash drive and plug it to your computer.

Step 2: Next, choose the “CD/DVD Drive” as your recovery device and click the “Burn” button. Click “OK” once the process is complete. Now, go ahead and eject the flash drive.

Step 3: Now, connect the USB drive with your locked Windows computer in order to start the unlock process. Click “F12” (Boot Menu) before clicking the USB flash drive followed by “Enter” key.

Step 4: Next, go ahead and select the operating system, so click “Windows 10” here followed by the “Next” select operating system

Step 5: Next on, mention the account type here from Admin/guest/Microsoft. Check the account name next to it and then hit the “Next” button.

Step 6: Finally, press the “Reboot” after your Windows password has been removed.

key features of PassFab 4WinKey

  • Does not require you to reinstall Windows system and does not delete data
  • Require just 3 steps to reset forgotten Windows local administrator, domain and other user account passwords.
  • supports all types of computer brands including Dell, Hp, Sony, Toshiba, Acer, Samsung etc.
  • Supports Windows 10, 8.1, 8, 7, Vista, XP, 2000, and more.
  • Does not require expert skills to use

Final thoughts

Losing access to your computer files can be a frightening and frustrating experience. Whether you use your computer for personal or business purposes, a lost password can spell disaster for your projects. If you’ve found yourself in such a situation, don’t panic. PassFab 4WinKey will help you recover your lost password in no time.

How to fill out the Account Recovery Form?

If you’re having issues on signing in your account like you have forgotten your password,Blocked Accounts,Hacked Accounts and Unusual Sign in due to signing in on different location.

And you no longer have access on your security proofs to receive the security code to verify your account.

You may recover it by filling out the account recovery form by following the instruction below.

Things that you need?

  1. Active alternate email on where you can be contacted.
  2. Your full cooperation, time and patience on filling out the form. This might take little of your time but its worth to do.

STEP 1:
Please go to the http://account.live.com/ACSR to access the account recovery form.

STEP 2:
Follow the image below to fill out the contact page then click “Next”.

**TIPS : Try to fill out the form on where you frequently used or usually sign in your account.

STEP 3:

Follow the image below on how you can fill out the account recovery form then click “SUBMIT”.

***NOTE:

After Submitting the form, you will be contacted on your contact alternate email within normally 1-2 hours maximum time of 24 hours.

Once they validate your account, you will receive a reset password link that will take you back access on your account.

** Please click on the link below to contact us back **

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Here are some additional tips.

1. Answer the form using a computer or device where you normally access the affected account.

2. Answer the form using the most updated information

3. If you can fill all the boxes with answers the better.

4. Ask a friend or relative whom you think you’ve recently emailed.

5. You don’t need to fill up the Credit card details if you did not associate your card in the first place, but if did purchase Microsoft products such OFFICE 365, XBOX subscription, please put the LAST 4 digits only and the actual name of the card holder.

*** If you think you provided false information during the time you created the account, it’s highly unlikely you’ll pass the validation. Your ability to pass depends to the quality and accuracy of the information you can provide.

Again, it’s your account, your responsibility.

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Myk Y How to recover your forgotten microsoft account passwordfor your support.

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Here are added useful tips for you to pass the Account Recovery Form:

While you are answering the account recovery form, please take note of the following tips:

1. The chances of passing the validation increase if you fill out this form from a computer that has successfully signed into that account previously.

2. Also, much better if you can do this process from a network location (i.e. home Wi-Fi or work network) where a previous sign-in occurred.

3. Even if your original information has changed, be sure to use the information you had associated with the account originally.

4. You don’t need to fill out the whole form; just the fields that you know apply to your account.

5. If you use Outlook.com or Hotmail.com to send emails, you can fill out the email section of the form.

The form relies on several details about your account usage and we understand that it can be difficult to remember those info however, this process is our final path to sort this problem after all other attempts to regain access to your account have failed.