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How to retrain your google assistant voice model

5 min read 5 min

How to retrain your google assistant voice model

Google Assistant was supposed to help us all exist in a futuristic utopia where we carried our own permanently available assistants in our pockets. But this is real life, not science fiction and sometimes the best tech just doesn’t work. Some Android users have found that the feature has just left them repeating the phrase “Ok Google” over and over again into an unresponsive phone, no doubt drawing some strange looks in the process.

But don’t despair just yet, there are a few simple fixes you can try will help you understand why google assistant is not working. We’re sure that by the end of this article, you will get the voice recognition software working and keep your thumbs free from the risk of repetitive strain injury.

Jump to:

  • Check if it’s not just you
  • Check your language settings
  • Check the microphone on your device
  • Disable S Voice or Bixby if you have a Samsung
  • Rule out all the simple fixes
  • Retrain “Ok Google” voice model

1. Check if you’re not alone

It’s always good to know if the problem you’re facing is affecting just you. There have been occasions when people have noticed that the problem is on Google’s side rather than yours. Check Twitter, Reddit and Google’s support forums to see if other users are complaining about ‘OK Google’ not working or ‘Google Voice’ not working. You can also try searching for a solution using the term ‘Google assistant not working’.

Sometimes the most common solution is to simply retrain Voice Match to fix OK Google detection, isn’t working because the options to do so in the settings are greyed out. In this case, when you’ve gone through the options detailed below, you’ll just have to wait for a fix to be rolled out by Google. Be warned, Google doesn’t always announce these fixes promptly, so keep an eye on the online communities.

2. Check your language settings

One fix that has worked for many users when faced with the dreaded ‘ok google not working’ issue is to check the language settings on your phone. What if it turns out that the reason Google Assistant isn’t responding to you is that you’re speaking the wrong language to it! Note that US English will be the default language for many users, but it’s still worth checking in the Settings menu and altering as required. To do this, go to the Google app and then its main menu, then go to Settings > Voice (under Search), and then select the appropriate language(s) from the Voice menu.

There you will see dozens of language options, each one with a checkbox, so you can set primary and secondary languages if desired. Google will automatically detect which language you’re speaking and switch between them automatically. If you’re multilingual, be warned that voice recognition for languages other than English can sometimes be subpar.

How to retrain your google assistant voice modelCheck first that the default language is set to English (US) / © NextPit

Updating your language pack may also solve your problem. From the same Voice menu, go to Offline speech recognition and download or update your English (US) language pack.

How to retrain your google assistant voice modelCheck to make sure your offline languages are up-to-date / © NextPit

3. Check the microphone on your device

As a voice-based system, Google Assistant relies on uninterrupted access to your smartphone’s microphone. When you open the Google app, the microphone icon on the right-hand side of the search bar should appear bold, with fully-formed lines. If it has a dotted line, you may have a problem with your microphone.

This may be caused by debris in the small microphone hole often found next to the charging port – have a careful poke around with a safety pin or similar to clear it out and you’ll often fix the problem. If that doesn’t work, check the microphone settings within the Google app.

Occasionally, apps running in the background make noises which may interfere with the microphone picking up your voice, so check these too – and close any that you think maybe making noises.

How to retrain your google assistant voice modelThe microphone hole sometimes requires careful cleaning / © NextPit

4. Disable S Voice or Bixby if you have a Samsung

Although there is no clear reason why, it appears as though Google Assistant is not always compatible with Bixby (or the older S Voice app) on Samsung phones. If you have a Samsung with Bixby or S Voice installed and would prefer to use Google’s voice assistant instead, your best bet might be to disable Bixby or S Voice on your device entirely. To do this, just locate the app icon for S Voice or Bixby and then long-press it and select Disable.

How to retrain your google assistant voice modelLong press the S Voice or Bixby icon and select the Disable option / © NextPit

5. Rule out all the simple fixes

This may be stating the obvious, but Google Assistant does need Wi-Fi or mobile data to operate (for most uses), so make sure your device is connected before you try a search. Also, and this is probably the oldest advice in the book, it never hurts to do a quick reboot – sometimes magic really does happen. And last but not least, check to make sure “Ok Google” detection is actually turned on. To do this, open the Google app and then its main menu, then go to Settings > Voice (under Search) > “Voice Match” detection. From there, toggle the feature on.

How to retrain your google assistant voice modelDid you try turning it on? / © NextPit

6. Retrain “Ok Google” voice model

Sometimes, for reasons unknown, Google Assistant doesn’t retain the commands you have given it. If all else fails, it might be time to retrain your digital companion.

  1. Open Settings > Google >Search >Voice
  2. Make sure that access with Voice Match is toggled on.
  3. From there, tap Retrain voice model and repeat “OK Google” and “Hey Google” when prompted.
  4. Google Assistant should once more respond to your voice as normal.

Now that you have reached the end of this article, do let us know if you have you ever had problems with Google Assistant. Have you ever wondered why is Google not working? Additionally, do let us know if we have we missed any useful fixes.

This article was last updated on December 1, 2020.

How to retrain your google assistant voice model

How to retrain your google assistant voice model

There are a couple of reasons why Google Assistant is not working on your Android device. Fortunately, most of the problems are minor and can be fixed within a few minutes without any technical knowledge whatsoever.

To get Assistant back up and running, just follow the steps below. In most cases, one of them should solve your problem.

Editor’s note: Is your problem related to Google Home and not an Android device? Check out this guide instead.

1. Reboot your phone

How to retrain your google assistant voice model

Let’s start with a simple one: rebooting your phone. It’s quick and easy to perform and definitely worth a try, as it’s known for getting rid of a lot of tech-related problems.

I’m sure you all know how to reboot your Android device, but I’ll go through the process anyway just in case. All you have to do is press and hold the power button on your device for a second or two, after which a few options will show up on your screen. Select the Restart/Reboot option and the phone will do the rest.

After the handset turns back on, try launching Google Assistant to check if the problem is still there. If it is, move on to the second step.

2. Make sure Assistant is enabled and that your device supports it

Start off by checking whether your phone supports Google Assistant — not every model does. Devices that support it need:

  • Android 5.0+ with at least 1GB of memory
  • Android 6.0+ with at least 1.5GB of memory
  • Google app 6.13 or higher
  • Google Play services
  • A screen resolution of at least 720p

Additionally, the device’s language has to be set to one of the following: Chinese (Traditional), Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkis, or Vietnamese.

Make sure to turn on Google Assistant on your Android device.

If everything checks out but Google Assistant is still not working on your phone, the next thing to do is make sure the service is turned on. Open the Google app on your device, select the “More” option at the bottom of the screen, and tap “Settings” followed by “Google Assistant.” The next step is scroll down to the General option and tap on it. Then, toggle on the switch next to “Google Assistant” to finish the process. After that, try to summon Assistant by saying “OK Google, or “Hey Google.” If nothing shows up on your screen, its time to move to step number three.

3. Retrain the voice model

How to retrain your google assistant voice model

It’s possible that the reason why Google Assistant is not working is that it doesn’t recognize your voice. This is easy to fix, as all you have to do is retrain the voice model. Here’s how to do it: Open the Google app on your phone, select the “More” option at the bottom of the screen, and then tap “Settings.” The next step is to tap the “Voice” option and select “Voice Match”. Then tap on the slider next to the “Hey Google” section.

Then just tap, “Next”, and then the “I agree” option when the “Agree to Voice Match” section pops up. Then just follow the on-screen instructions to retrain the voice model. It’s super easy — you just have to say “OK Google” and “Hey Google” a few times.

Once you’re done, say the hotword again to see whether the problem has been solved and Google Assistant now works. If it doesn’t, there are a few other things you can try out, which we’ll take a look at next.

4. Other possible solutions

How to retrain your google assistant voice model

If none of the fixes so far have solved the problem you’re experiencing with Google Assistant, here’s what you should try:

  • Check the microphone: Make sure your microphone is working and that you’re not covering it up with your hand when trying to summon Assistant. If the Assistant can’t hear you, it won’t respond.
  • Check your internet connection: To be able to use Assistant, you have to be online. Make sure you’re connected to either a Wi-Fi or mobile network and that the connection is stable.
  • Disable other voice assistants: If you have a Samsung device, try disabling Bixby to see if that solves the problem. And if you’ve downloaded Alexa, Cortana, or any other voice assistant on your phone, either disable or delete it.
  • Upgrade the app: Make sure the Google app is updated to the latest version. Also, make sure to grant all permissions for the Google app by going to Settings > Apps > Google app > Permissions (the path may differ from model to model).

One of these fixes should solve the problem you’re experiencing with Google Assistant, but in case it doesn’t, there’s a chance the issue is on Google’s end and not yours. This can happen sometimes, especially after a buggy software update. Google normally fixes these things within a day or two, so be on the lookout for a new update for the Google app.

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How to retrain your google assistant voice model

Using the Google Voice Assistant has become a norm these days but if our “Ok Google” doesn’t work it can become a little tricky.

You can use it to watch the weather forecast, follow your favorite news, hear to a joke, or play your favorite music on the best offline music player apps. Whatever be your purpose for using Google Assistant, you need it to function optimally to get the best out of the app.

Fixing Google Voice Assistant Problems

These are the best and proven ways on fixing errors related to Google Voice Assistant.

1. Retrain Your Voice on Google Assistant

How to retrain your google assistant voice model

One of the main problems that anyone can encounter while using Google Voice Assistant is that the app is not recognizing your voice. It might be due to the reason that you didn’t set up the voice command when you first activated the Google Assitant on your device.

But this can be fixed in a very easy way as you can quickly retain your voice model.

To retrain your voice model and make it recognize your voice, open the Google Assistant, and click on the symbol at the right-hand side of your screen (see the picture above).

After that, click on the three-day drop-down menu and select Settings. Scroll down and click on the “Assistant devices” menu. Select the “Voice Model”, then click “Retrain Voice Model” and start retraining your voice model on Google Assistant. Ensure your environment is free of noises when retraining your Voice Model.

2. Clear Cache For the Google Assistant App

How to retrain your google assistant voice model

After completing the first step, if still, your Google Voice Assistant doesn’t works then try clearing your cache. After clearing the cache from the Google Assistant app, some more space will get free from your mobile storage and would also improve its functionality.

To clear the cache, go to Settings on your smartphone and select Apps. Next, choose Google and click on Storage. After that, select the “Clear Cache” button. This step will automatically clear your cache and cause your mobile device to function better.

Alternatively, if you use Files Go, one of the file manager apps we recommend for your Android device, you can use it to routinely clear your cache to avoid problems like these.

3. Reinstall the Google Assistant App

If the above steps don’t work for you then try reinstalling the Google Voice Assistant app to get your voice assistant to function properly. Uninstalling and reinstalling the app Google Assistant app is quite straightforward.

Simply open your PlayStore app and search for Google. Click on the Google app and select the “Uninstall” button. You can still install the Google app immediately by merely searching for the app and clicking the install button.

4. Check Your Device’s Microphone

One of the reasons can be that your microphone might not be working properly. So its important to check it as well because it affects your Google Assistant functions. Checking your microphone is very simple.

Head over to your device’s recording app and record your voice. You can use any voice recording app to try this step. If your voice sounds great, then you find another solution to the ok Google not working issue. But if your voice doesn’t sound good enough, the problem is with your microphone, and you can repair it.

5. Update the Google App

How to retrain your google assistant voice model

Updating the Google app regularly is also important for Google Voice Assistant to work properly. The Google Assistant is continuously set for bugs and issues users face when using it, and you can simply update your app to download and install the latest version of the app.

To do this, go to your PlayStore app. Search for the Google Assistant app on the search bar and select update. Once you update the app, your Google Assistant functions as the current version of the app void of bugs and issues that once plagued your device. If your Fitbit is not charging, you can fix it now.

6. Check Your Language Settings

A quick fix can also be to check your language settings. While setting the Google Voice Assistant you might have selected the wrong language as your input and that can impact the functionality of Google Assistant.

To check for your language settings, open your Google app, and select More. Next, click on Settings, then choose Voice and go to Languages. Ensure you choose your preferred language for your region.

7. Search For Support

f after all of these methods have not got your Google Assistant functioning again, then it is time to seek help. You can contact the Google support team to fix the problem.

Alternatively, you could join tech forums on different social platforms where you can get help from other techies. You can search for technology groups on Twitter, Reddit, Facebook, and Google Forums. Ensure you search to get the right knowledge that’s proven to work for others.

Now we have discussed all the best and proven ways of fixing Google Voice Assistant in your device. Try these and you will surely resolve your problem.

If you still have any questions related to the post, let us know in the comment section below.

Google Home devices can recognize up to six different voices — which is why you want to make sure Google’s smart assistant knows when it’s you talking and not someone else

Google Assistant has been able to tell the difference between people’s voices for years, with the feature coming to the voice assistant in April 2017. That made the A.I. a bit of a trail blazer, as Amazon Alexa didn’t get the ability until October 2017, and Apple’s Siri will only get this tool when iOS 13 rolls out in the fall.

The skill is different then having Google Assistant change its voice. Instead, you teach Google Assistant to recognize you — and it’s extremely simple to add. Called Voice Match, you train Google Assistant right from the Google Home app on both Android and iOS devices.

Google Nest Hub Available at Walmart

Here’s how to set up Voice Match, and how it personalizes your experience with Google Home devices including a smart clock, the Google Pixel Stand and smart displays like the Google Home Hub. But note: this feature will not work on Bose or Sonos speakers with Google Assistant.

How to retrain your google assistant voice modelYou can train, and retrain, Google Assistant to learn your voice inside the Google Home app GearBrain

Setting up Voice Match

To train Google Assistant to know your voice through a Google Home device, start by opening the Google Home app on your iOS or Android smartphone.

Then tap on the Account icon at the bottom right on the screen, then Settings and then Assistant.

Next you’ll click on Voice Match, and then Teach your assistant your voice. You can also tap Teach your assistant your voice again, if you’ve already set that up and don’t like the way Google Assistant responds to you.

How to retrain your google assistant voice modelTraining Google Assistant takes about 20 seconds in total GearBrain

Training, or retraining, Google is as simple as saying two phrases:

  • Ok Google (twice)
  • Hey Google (twice)

Google Home app will prompt you through this, which should take about 20 seconds. Once you’re finished, the training is done. Yes, it’s that simple.

Setting up personal results

To get the full experience, you’ll also want to set up Personal results. That’s found in the Google Home app as well.

Open the Google Home app, click the bottom left icon, Home, then tap on the speaker or Smart Display in your devices you want to give access to you personal details.

Google Home Mini available at Walmart

Then tap Device settings (the wheel at the top), then scroll down to More, and then click the toggle on Personal results to turn these on.

What do you get with Google Assistant knowing your voice and allowing access to Personal results? A lot of details that can show up on a smart display or a smart speaker:

  • See your Google photos
  • Read details from your Google Calendar
  • Pull up Contacts
  • Email with details in your Gmail like flight information
  • Set and hear Reminders
  • Use Memory aids
  • Create and view Shopping lists
  • Make Purchases
  • Get Recipe recommendations
  • Play music from music services you use
  • Pull up TV shows and movies from streaming services
  • Play YouTube videos specific to your account
  • Controls other devices that connect to Google such as speakers and TVs
  • Play audiobooks that you’ve bought

How to retrain your google assistant voice modelAdding others to use Voice Match on a Google Home or Google Assistant device requires an invitation GearBrain

Inviting others to Voice Match

If you are the first person who set up the Google Home device, you can invite up to five other people to Voice Match on that product. This way, Google Assistant can recognize their voice and pull up their personal details.

You can also decide which Google Home devices you want included in Voice Match and which you don’t. To add other people, you need to invite them through the Google Home app, and that invitation can be sent through the app using email, text or even a social media message.

How to retrain your google assistant voice modelVoice Match works on many Google Assistant device including the Lenovo Smart Clock GearBrain

Hiding Personal results

Maybe you don’t want your personal information showing up on a smart display in your home. (You have your reasons.) To remove permissions, open the Google Home app and at the bottom tap Account, then Settings, then Assistant.

Under Assistant device, select your Smart Display.

Then toggle the Home screen & notifications to turn that off. Now you can still use Voice Match, and access media that’s tailored to you, but your photos, calendar and other details won’t be visible.

Google Nest Hub Available at Walmart

Removing someone from Voice Match

Okay, so let’s say you live with roommates and one has moved out, or you broke up with a significant other, and want to ensure they can’t access a Google Home device anymore. It’s time to boot them off.

In the Google Home app, click the Home button at the bottom left.

Now click Settings which is in a row in the top third of the screen, next to Add.

Find the Home members tab, click on this, and then tap on the three vertical dots next to the person who you want to remove.

Click Remove, and Remove again.

This will take them off the device — and crucially, take their Voice Match off of all your Google Home speakers and Smart displays.

Check out The GearBrain, our smart home compatibility checker to see the other compatible products that work with Google Home and Home Mini

How to retrain your google assistant voice model

How to retrain your google assistant voice model

There are a couple of reasons why Google Assistant is not working on your Android device. Fortunately, most of the problems are minor and can be fixed within a few minutes without any technical knowledge whatsoever.

To get Assistant back up and running, just follow the steps below. In most cases, one of them should solve your problem.

Editor’s note: Is your problem related to Google Home and not an Android device? Check out this guide instead.

1. Reboot your phone

How to retrain your google assistant voice model

Let’s start with a simple one: rebooting your phone. It’s quick and easy to perform and definitely worth a try, as it’s known for getting rid of a lot of tech-related problems.

I’m sure you all know how to reboot your Android device, but I’ll go through the process anyway just in case. All you have to do is press and hold the power button on your device for a second or two, after which a few options will show up on your screen. Select the Restart/Reboot option and the phone will do the rest.

After the handset turns back on, try launching Google Assistant to check if the problem is still there. If it is, move on to the second step.

2. Make sure Assistant is enabled and that your device supports it

Start off by checking whether your phone supports Google Assistant — not every model does. Devices that support it need:

  • Android 5.0+ with at least 1GB of memory
  • Android 6.0+ with at least 1.5GB of memory
  • Google app 6.13 or higher
  • Google Play services
  • A screen resolution of at least 720p

Additionally, the device’s language has to be set to one of the following: Chinese (Traditional), Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkis, or Vietnamese.

Make sure to turn on Google Assistant on your Android device.

If everything checks out but Google Assistant is still not working on your phone, the next thing to do is make sure the service is turned on. Open the Google app on your device, select the “More” option at the bottom of the screen, and tap “Settings” followed by “Google Assistant.” The next step is scroll down to the General option and tap on it. Then, toggle on the switch next to “Google Assistant” to finish the process. After that, try to summon Assistant by saying “OK Google, or “Hey Google.” If nothing shows up on your screen, its time to move to step number three.

3. Retrain the voice model

How to retrain your google assistant voice model

It’s possible that the reason why Google Assistant is not working is that it doesn’t recognize your voice. This is easy to fix, as all you have to do is retrain the voice model. Here’s how to do it: Open the Google app on your phone, select the “More” option at the bottom of the screen, and then tap “Settings.” The next step is to tap the “Voice” option and select “Voice Match”. Then tap on the slider next to the “Hey Google” section.

Then just tap, “Next”, and then the “I agree” option when the “Agree to Voice Match” section pops up. Then just follow the on-screen instructions to retrain the voice model. It’s super easy — you just have to say “OK Google” and “Hey Google” a few times.

Once you’re done, say the hotword again to see whether the problem has been solved and Google Assistant now works. If it doesn’t, there are a few other things you can try out, which we’ll take a look at next.

4. Other possible solutions

How to retrain your google assistant voice model

If none of the fixes so far have solved the problem you’re experiencing with Google Assistant, here’s what you should try:

  • Check the microphone: Make sure your microphone is working and that you’re not covering it up with your hand when trying to summon Assistant. If the Assistant can’t hear you, it won’t respond.
  • Check your internet connection: To be able to use Assistant, you have to be online. Make sure you’re connected to either a Wi-Fi or mobile network and that the connection is stable.
  • Disable other voice assistants: If you have a Samsung device, try disabling Bixby to see if that solves the problem. And if you’ve downloaded Alexa, Cortana, or any other voice assistant on your phone, either disable or delete it.
  • Upgrade the app: Make sure the Google app is updated to the latest version. Also, make sure to grant all permissions for the Google app by going to Settings > Apps > Google app > Permissions (the path may differ from model to model).

One of these fixes should solve the problem you’re experiencing with Google Assistant, but in case it doesn’t, there’s a chance the issue is on Google’s end and not yours. This can happen sometimes, especially after a buggy software update. Google normally fixes these things within a day or two, so be on the lookout for a new update for the Google app.

5 min read 5 min

How to retrain your google assistant voice model

Google Assistant was supposed to help us all exist in a futuristic utopia where we carried our own permanently available assistants in our pockets. But this is real life, not science fiction and sometimes the best tech just doesn’t work. Some Android users have found that the feature has just left them repeating the phrase “Ok Google” over and over again into an unresponsive phone, no doubt drawing some strange looks in the process.

But don’t despair just yet, there are a few simple fixes you can try will help you understand why google assistant is not working. We’re sure that by the end of this article, you will get the voice recognition software working and keep your thumbs free from the risk of repetitive strain injury.

Jump to:

  • Check if it’s not just you
  • Check your language settings
  • Check the microphone on your device
  • Disable S Voice or Bixby if you have a Samsung
  • Rule out all the simple fixes
  • Retrain “Ok Google” voice model

1. Check if you’re not alone

It’s always good to know if the problem you’re facing is affecting just you. There have been occasions when people have noticed that the problem is on Google’s side rather than yours. Check Twitter, Reddit and Google’s support forums to see if other users are complaining about ‘OK Google’ not working or ‘Google Voice’ not working. You can also try searching for a solution using the term ‘Google assistant not working’.

Sometimes the most common solution is to simply retrain Voice Match to fix OK Google detection, isn’t working because the options to do so in the settings are greyed out. In this case, when you’ve gone through the options detailed below, you’ll just have to wait for a fix to be rolled out by Google. Be warned, Google doesn’t always announce these fixes promptly, so keep an eye on the online communities.

2. Check your language settings

One fix that has worked for many users when faced with the dreaded ‘ok google not working’ issue is to check the language settings on your phone. What if it turns out that the reason Google Assistant isn’t responding to you is that you’re speaking the wrong language to it! Note that US English will be the default language for many users, but it’s still worth checking in the Settings menu and altering as required. To do this, go to the Google app and then its main menu, then go to Settings > Voice (under Search), and then select the appropriate language(s) from the Voice menu.

There you will see dozens of language options, each one with a checkbox, so you can set primary and secondary languages if desired. Google will automatically detect which language you’re speaking and switch between them automatically. If you’re multilingual, be warned that voice recognition for languages other than English can sometimes be subpar.

How to retrain your google assistant voice modelCheck first that the default language is set to English (US) / © NextPit

Updating your language pack may also solve your problem. From the same Voice menu, go to Offline speech recognition and download or update your English (US) language pack.

How to retrain your google assistant voice modelCheck to make sure your offline languages are up-to-date / © NextPit

3. Check the microphone on your device

As a voice-based system, Google Assistant relies on uninterrupted access to your smartphone’s microphone. When you open the Google app, the microphone icon on the right-hand side of the search bar should appear bold, with fully-formed lines. If it has a dotted line, you may have a problem with your microphone.

This may be caused by debris in the small microphone hole often found next to the charging port – have a careful poke around with a safety pin or similar to clear it out and you’ll often fix the problem. If that doesn’t work, check the microphone settings within the Google app.

Occasionally, apps running in the background make noises which may interfere with the microphone picking up your voice, so check these too – and close any that you think maybe making noises.

How to retrain your google assistant voice modelThe microphone hole sometimes requires careful cleaning / © NextPit

4. Disable S Voice or Bixby if you have a Samsung

Although there is no clear reason why, it appears as though Google Assistant is not always compatible with Bixby (or the older S Voice app) on Samsung phones. If you have a Samsung with Bixby or S Voice installed and would prefer to use Google’s voice assistant instead, your best bet might be to disable Bixby or S Voice on your device entirely. To do this, just locate the app icon for S Voice or Bixby and then long-press it and select Disable.

How to retrain your google assistant voice modelLong press the S Voice or Bixby icon and select the Disable option / © NextPit

5. Rule out all the simple fixes

This may be stating the obvious, but Google Assistant does need Wi-Fi or mobile data to operate (for most uses), so make sure your device is connected before you try a search. Also, and this is probably the oldest advice in the book, it never hurts to do a quick reboot – sometimes magic really does happen. And last but not least, check to make sure “Ok Google” detection is actually turned on. To do this, open the Google app and then its main menu, then go to Settings > Voice (under Search) > “Voice Match” detection. From there, toggle the feature on.

How to retrain your google assistant voice modelDid you try turning it on? / © NextPit

6. Retrain “Ok Google” voice model

Sometimes, for reasons unknown, Google Assistant doesn’t retain the commands you have given it. If all else fails, it might be time to retrain your digital companion.

  1. Open Settings > Google >Search >Voice
  2. Make sure that access with Voice Match is toggled on.
  3. From there, tap Retrain voice model and repeat “OK Google” and “Hey Google” when prompted.
  4. Google Assistant should once more respond to your voice as normal.

Now that you have reached the end of this article, do let us know if you have you ever had problems with Google Assistant. Have you ever wondered why is Google not working? Additionally, do let us know if we have we missed any useful fixes.

This article was last updated on December 1, 2020.

Google Voice Assistant or you can say OK Google is one of the best and easiest virtual assistant for Android running devices. The AI (Artificial Intelligence) and machine learning system are totally deal-breaker in our daily living. A few reasons out there which can cause Google Assistant not to work properly on your Android device. But you can easily fix the Google Assistant issue on your Android by some simple tricks possibly. Here is the guide on how to fix Google Assistant issue on Android.

Try to Restart your device

You can start to fix out some of the minor issues on your smartphone by simply restarting it. Reboot process most of the times can work fairly to solve device software-related issues like apps aren’t opening, force closes, Google Assistant issue, location issue, etc.

How to retrain your google assistant voice model

Sometimes device firmware data can be stuck due to some background processes or connectivity issue. It can be solved via rebooting your device. If the restarting process doesn’t work for you, you can try out below steps as well.

Turn On Google Assistant

First, you need to enable Google Assistant manually on your device.

  • Launch the Google app on your device.
  • Tap on More option > then tap on Settings.
  • Select Google Assistant option and then choose the Assistant tab as well from the column.
  • Now, scroll down a little bit and select the Phone option. [If not, then tap on Add a device ]
  • Then turn on the Google Assistant toggle, Access with Voice Match.
  • You can also enable Lock screen personal results, Use screen context, Notifications from the list for better user experience. [ Optional ]

Retrain voice model

If your voice model is not properly set up or mismatch for any reason, your Google Voice Assistant will not work. You need to retrain your voice model or delete voice model and set it up newly.

  • Open the Google app > go to the More option.
  • Tap on Settings > select Voice option.
  • Now, select Voice Match option > choose Retrain voice model.
  • Tap on ‘I agree’ option and follow the on-screen instructions to retrain your voice model.
  • Now, say OK Google or Hey Google same as you have retrained the voice model.

Other Issues:

If none of the above-mentioned tricks works for you, you can try to figure out the below-mentioned issues or reasons which can fix Google Assistant easily.

  1. Make sure your microphone is in working condition. Because if your microphone not working properly, the assistant may not work as expected.
  2. Second, check the internet connection as well. Google Assistant can’t run offline.
  3. Try to disable other voice assistant services like Alexa or Bixby voice assistant. Sometimes, running multiple assistants can cause issues.
  4. Make sure to update Google Play Services and Google App to its latest version as well.

How to retrain your google assistant voice model

Amit Kumar

Tech lover cum blogger. Focused on mobile and gadgets

How to retrain your google assistant voice model

How to retrain your google assistant voice model

It’s hard not to feel like you live in the future when you say “OK Google” to bring up Google Assistant. However, that illusion can quickly fall apart if you utter those two magical words and absolutely nothing happens.

Maybe your phone doesn’t like you. Maybe you didn’t speak loud enough. Maybe you don’t have Google Assistant turned on. Regardless of the reason, let’s take a look at how to fix issues with the OK Google phrase.

1. Rule out simpler fixes

It’s worth looking around a bit to rule out simpler fixes. For example, check your language settings — OK Google might not be working because you’re speaking the wrong language.

  1. To check the default language, open the Google app and tap More on the bottom-right corner.
  2. From there, tap Settings >Voice >Languages.
  3. You can pick multiple languages, but make sure to tap and hold the language you want as your default.

Also check the microphone on your device. There might be debris or dust in the microphone hole that makes it harder for your device to pick up your voice. Finally, make sure you’re not in a loud environment. OK Google detection has improved over the years, but a loud crowd will still render it useless.

2. Make sure Google Assistant is on

Because Google Assistant reacts to the OK Google phrase, it makes sense to check whether Google Assistant is on in the first place. On your Android device, tap and hold the Home button. If you’re asked to turn on Google Assistant, tap Turn on. Those with Pixel devices can’t use OK Google without first turning on Google Assistant.

3. Make sure that the OK Google command is enabled

If your device has Google Assistant, here are the steps to turn on OK Google:

  1. Tap and hold the Home button.
  2. Tap the compass icon on the bottom right.
  3. Tap your profile picture or initial on the top right.
  4. Tap Settings, then tap Assistant.
  5. Scroll down to the Assistant devices section, then tap your device.
    1. If you have Google app version 7.1 and below, turn on Say “OK Google” any time.
  6. At the top, toggle Google Assistant on.
  7. In the Voice Match section, toggle Access with Voice Match on.

How to retrain your google assistant voice model How to retrain your google assistant voice model How to retrain your google assistant voice model

If your device doesn’t have Google Assistant, here are the steps to turn on OK Google:

  1. Open the Google app.
  2. Tap More on the bottom-right of the screen.
  3. Tap Settings >Voice >Voice Match.
  4. Toggle Access with Voice Match on.

How to retrain your google assistant voice model How to retrain your google assistant voice model How to retrain your google assistant voice model

4. Turn off adaptive battery and battery saver

There’s a possibility of your device’s adaptive battery and battery saver features hindering its ability to detect the OK Google phrase. Here’s how to turn both features off:

  1. Open the Settings app.
  2. Tap Battery.
    1. Adaptive battery: Tap Adaptive Battery, then toggle Use Adaptive Battery off.
    2. Battery saver: Tap Battery Saver, then tap Turn off now.

How to retrain your google assistant voice model How to retrain your google assistant voice model How to retrain your google assistant voice model

5. Update the Google app

Your OK Google problem might boil down to the Google app not being updated. To check for any updates, here’s what to do:

  1. Open the Play Store.
  2. Search for the Google app.
  3. In the Google app page, tap Update.
    1. If you see Open instead of Update, you already have the latest version installed.

6. Re-train the OK Google voice model

Sometimes, voice assistants need a bit of re-training in order to improve recognition. Google Assistant is no different, but you can re-train the voice model in the hopes of improved responsiveness to your voice. Here’s how to re-train your voice model if your device has Google Assistant:

  1. Tap and hold the Home button.
  2. Tap the compass icon on the bottom right.
  3. Tap your profile picture or initial on the top right.
    1. If you have Google app version 7.1 and below:
      1. Tap “OK Google” detection >Delete voice model >OK.
      2. Turn on Say “OK Google” any time.
      3. Follow the steps to record your voice
  4. Tap Settings, then tap Assistant.
  5. Tap Voice Match.
  6. Tap Teach your Assistant your voice again, then tap Retrain to confirm.
  7. Follow the steps to record your voice.

How to retrain your google assistant voice model How to retrain your google assistant voice model How to retrain your google assistant voice model

Here’s how to re-train your voice model if your device doesn’t have Google Assistant:

  1. Open the Google app.
  2. Tap More on the bottom-right part of the screen.
  3. Tap Settings >Voice >Voice Match.
  4. Tap Delete voice model, then tap OK to confirm.
  5. Turn on Access with Voice Match.
  6. Follow the steps to record your voice.

And that’s how to fix OK Google! If you think we missed something, let us know in the comments below.

Google App in Android has this cool feature where you can search anything on google and even call or send texts using the Voice Search feature called as OK Google. But strangely, in my phone this wasn’t working as it wasn’t recognizing my voice. It happened when one day my friend got hold of my phone and he setup his own voice which led my phone to detect mine lol.

So I am going to share how you can delete or retrain your OK Google voice search detection in case it isn’t working for you as well.

1. Open Google App, click on G button on top left.

2. Click on Menu on the Google app (three lines on top left)

How to retrain your google assistant voice model

3. Click Settings and then click on Voice button.

How to retrain your google assistant voice model

4. Now click on “Ok Google” Detection button.

How to retrain your google assistant voice model

5. Now you will see couple of options to reset your voice search. One is to directly retrain your voice and the other is to delete the current voice.

How to retrain your google assistant voice model

6. I prefer deleting the old voice and re-recording your new one.

7. Click on Delete Voice Model button to delete the old recorded voice.

8. Once done, now click on From Any Screen button to re-record your new Ok Google voice search.

You can follow my video tutorial below as well to see how to do all these steps visually as well.

If it worked for you, let me know and drop a comment below.