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How to run a directx diagnostic on xp

If you are concerned with video game performance, or you are trying to fix some problems with any 3D application, you can ensure DirectX 9 on XP is running at peak efficiency by running a diagnostic.

To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK.

How to run a directx diagnostic on xp

If this is the first time your running this diagnostic windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.

You will then get the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.

How to run a directx diagnostic on xp

The DirectX Files tab will show you if any critical files are missing. Check the Notes section for a recommendation on fixing the problem.

How to run a directx diagnostic on xp

The Display tab is probably the most important. You can run some tests here to verify that DirectX is running correctly.

How to run a directx diagnostic on xp

After running each test you will receive a confirmation box such as this one. Just answer the questions as you are running the tests and this tool will direct you to getting optimal results from your hardware.

There are even cool sound diagnostics you can run using a simple wizard.

If you are concerned with video game performance, or you are trying to fix some problems with any 3D application, you can ensure DirectX on XP is running at peak efficiency by running a diagnostic.

To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK.

How to run a directx diagnostic on xp

If this is the first time your running this diagnostic windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.

You will then get the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.

How to run a directx diagnostic on xp

The DirectX Files tab will show you if any critical files are missing. Check the Notes section for a recommendation on fixing the problem.

How to run a directx diagnostic on xp

The Display tab is probably the most important. You can run some tests here to verify that DirectX is running correctly.

How to run a directx diagnostic on xp

After running each test you will receive a confirmation box such as this one. Just answer the questions as you are running the tests and this tool will direct you to getting optimal results from your hardware.

There are even cool sound diagnostics you can run using a simple wizard.

You may need to run the DirectX Diagnostic Tool (Dxdiag) to check your system requirements or performance, or to send to Tech Support for help resolving a problem.

1) To run the DirectX Diagnostic Tool:
Windows Vista/Windows 7: Go to Start Menu > type “dxdiag” in the Search Bar, and hit the ENTER key.
Windows XP: Go to Start Menu > Run > type “dxdiag” in the Open Bar. Click OK.
2) The DirectX Diagnostic Tool will run. It will take a few moments to complete – you can watch the green progress bar in the left-hand corner.
(If asked about WHQL Certification, click No or Cancel.)

3) Once the Tool has finished, the progress bar will disappear. Click the Save All Information button. This will bring up a Save window. Click Save.
4) You have saved a new text file called Dxdiag to your Desktop.

For help with a Tech Support problem, please send this Dxdiag file as an email attachment to [email protected]

Tead more about using the DirectX Diagnostic Tool at this link (external Microsoft link).

4 responses to “How to run Dxdiag”

Hello Little Jackalope,
I have ran DxDiag, and it says I have 64-bit Unicode and DirectX 12. And every time I try
to play an older ND game, like DAN, I get an
error message among the lines: Unable to find
DirectX device. I just would like to find out how to run DirectX in 32-bit Unicode to get my older ND games running. These games are digital downloads, and I have a Windows 10.
You’re the best!
Nance

Hello Nance, would you please email us at [email protected]? Thank you!

i am having the same issue I JUST BOUGHT Nancy drew 2 pack Shadow at the water’s edge and Trail of the Twister and I get an error code that says this verion of DirectX isn’t supported which by the way pisses me off…. so what I can’t play my brand new just opened game.

If you are concerned with video game performance, or you are trying to fix some problems with any 3D application, you can ensure DirectX 9 on XP is running at peak efficiency by running a diagnostic.

To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK.

How to run a directx diagnostic on xp

If this is the first time your running this diagnostic windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.

You will then get the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.

How to run a directx diagnostic on xp

The DirectX Files tab will show you if any critical files are missing. Check the Notes section for a recommendation on fixing the problem.

How to run a directx diagnostic on xp

The Display tab is probably the most important. You can run some tests here to verify that DirectX is running correctly.

How to run a directx diagnostic on xp

After running each test you will receive a confirmation box such as this one. Just answer the questions as you are running the tests and this tool will direct you to getting optimal results from your hardware.

There are even cool sound diagnostics you can run using a simple wizard.

If you want to submit a ticket for a PC related issue, you can expedite the process by sending in your dxdiag and msinfo32 system files. These files report information about system drivers for your video and sound cards, as well as other vital information about your computer hardware that will help us resolve your problem.

First, make sure you have the latest version of DirectX installed on your system. Download the latest version of DirectX from Microsoft. After installing DirectX, follow these steps:

Finding and saving a DxDiag file:

1. On your keyboard, press the Windows Key and the R Key (Win+R) at the same time.

2. In the Run box that pops up, type dxdiag and click OK.

3. Once the DirectX Diagnostic Tool is open, click on the Save all information. button.

How to run a directx diagnostic on xp

4. Click the Save button to save the file as a text file to your Desktop.

Finding and saving an MSinfo file:

1. Press the Windows Key and the R Key (Win+R) at the same time.

2. In the Open box, type msinfo32 and click OK.

How to run a directx diagnostic on xp

3. When the System Information program comes up, click on File and select Save.

How to run a directx diagnostic on xp

4. Click the Save button to save the file as an NFO file to your Desktop.

Note: Be sure to save use the NFO file type!

Creating a Case and Attaching the DxDiag/msinfo files:

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How to run a directx diagnostic on xp

A system diagnostic is a computer utility which is used to test a computer system for the purpose of identifying weak points, determining the cause of a problem, or assisting with setup. Many operating systems come with built in system diagnostics for the convenience of their users and it is also possible to obtain software which offers additional diagnostic options. This software may be available as freeware or shareware, or it may be necessary to pay for it, depending on the developer and the type of functionality it offers.

How to run a directx diagnostic on xpMost standard PCs have a number of system diagnostic tools built in.

One common reason to run a system diagnostic is because something appears to be going wrong with a computer. The diagnostic runs through a series of checks which are designed to identify problems areas, ranging form corrupted areas of the hard drive to programs which might be conflicting with each other. A basic diagnostic will simply report any problems it finds during a diagnostic scan. More advanced diagnostic tools may offer suggestions for repairs or be capable of making fixes when they are asked to do so by the user.

A systemic diagnostic can also be run to determine whether or not a system is stable. This may be done when a system is set up for the first time, to confirm that everything has been properly and successfully installed. It can also be done as a periodic safety check to identify problems before they emerge and to help computer users and technicians identify areas of a system which may need work. People can also utilize system diagnostics as part of a security audit of a computer system.

Some companies make system diagnostics available through their websites. In this case, a user logs on to the site and authorizes it to run a system diagnostic. One advantage of using a company’s website is that it is updated with the most current information about the system. When people are computer troubleshooting and having trouble identifying the problem, the operating system website may provide the most useful information.

It is also usually possible to enter a basic system diagnostic during bootup, usually by pressing set keys. This allows the user to diagnose the system before booting fully into the operating system, and can be used when a computer is having trouble booting or when an operating system is so badly compromised that it is difficult to safely run a diagnostic.

One thing to be cautious about when downloading software for a system diagnostic is the source. Diagnostics are very thorough and they can penetrate sensitive areas of a computer system. Furthermore, programs which offer to enact fixes can make fundamental system changes. This can be dangerous if software is not from a trusted source. A dubious system diagnostic could, for example, embed spyware or a virus. Computer users should try to use programs from recognized and known companies and they should check the address bar in a browser before downloading to confirm that they are on the right site.

How to run a directx diagnostic on xpIT professionals may use hardware diagnostics to identify failing computer parts.

Ever since she began contributing to the site several years ago, Mary has embraced the exciting challenge of being a wiseGEEK researcher and writer. Mary has a liberal arts degree from Goddard College and spends her free time reading, cooking, and exploring the great outdoors.

You may need to run the DirectX Diagnostic Tool (Dxdiag) to check your system requirements or performance, or to send to Tech Support for help resolving a problem.

1) To run the DirectX Diagnostic Tool:
Windows Vista/Windows 7: Go to Start Menu > type “dxdiag” in the Search Bar, and hit the ENTER key.
Windows XP: Go to Start Menu > Run > type “dxdiag” in the Open Bar. Click OK.
2) The DirectX Diagnostic Tool will run. It will take a few moments to complete – you can watch the green progress bar in the left-hand corner.
(If asked about WHQL Certification, click No or Cancel.)

3) Once the Tool has finished, the progress bar will disappear. Click the Save All Information button. This will bring up a Save window. Click Save.
4) You have saved a new text file called Dxdiag to your Desktop.

For help with a Tech Support problem, please send this Dxdiag file as an email attachment to [email protected]

Tead more about using the DirectX Diagnostic Tool at this link (external Microsoft link).

4 responses to “How to run Dxdiag”

Hello Little Jackalope,
I have ran DxDiag, and it says I have 64-bit Unicode and DirectX 12. And every time I try
to play an older ND game, like DAN, I get an
error message among the lines: Unable to find
DirectX device. I just would like to find out how to run DirectX in 32-bit Unicode to get my older ND games running. These games are digital downloads, and I have a Windows 10.
You’re the best!
Nance

Hello Nance, would you please email us at [email protected]? Thank you!

i am having the same issue I JUST BOUGHT Nancy drew 2 pack Shadow at the water’s edge and Trail of the Twister and I get an error code that says this verion of DirectX isn’t supported which by the way pisses me off…. so what I can’t play my brand new just opened game.

Not many people know about the DirectX Diagnostic Tool ( dxdiag.exe ) that is included in every modern version of Windows. With it, you can identify the source of the problems you may have with the hardware used by multimedia applications, such as video games or audio and video players. In this tutorial you will learn how to start the DirectX Diagnostic Tool and how to use it to gather useful information for when you need to troubleshoot issues.

NOTE: This guide applies to Windows 10, Windows 7 and Windows 8.1.

What is DirectX?

According to Wikipedia, “Microsoft DirectX is a collection of application programming interfaces (APIs) for handling tasks related to multimedia, especially game programming and video, on Microsoft platforms”.

DirectX is usually used for developing Windows and Xbox games. Therefore, if your video games have stability and performance issues, the DirectX Diagnostic Tool can help you understand where the problem is coming from. Gaming companies recommend the DirectX Diagnostic Tool when players need support with their games.

If you’re interested in learning more about DirectX, Wikipedia has a detailed article about it.

How to start the DirectX Diagnostic Tool

Starting the DirectX Diagnostic Tool can only be done by using its executable found at the following location: “C:WindowsSystem32dxdiag.exe”. Luckily, you can also use search to start it. For example, in Windows 7, open the Start Menu and type dxdiag in the search box. Then, click the dxdiag.exe search result.

In Windows 10, type dxdiag in Cortana’s the search box, on the taskbar, and then click or tap the dxdiag search result.

If you have Windows 8.1 installed, things are a little bit different. Go to the Start screen, type dxdiag and click or tap the dxdiag search result.

All Windows operating systems also allow you to start this tool by using Run window and typing the dxdiag command.

Checking for drivers that are digitally signed

When you start the DirectX Diagnostic Tool for the first time, a small window pops up. It asks your permission to check whether your drivers are digitally signed by Microsoft and approved by Microsoft’s Windows Hardware Quality Labs. We recommend that you press Yes.

When DirectX Diagnostic Tool starts, it should have at least four tabs: System , Display , Sound and Input.

Some of the tabs can show up multiple times, with a number added to their name. This means that the DirectX Diagnostic Tool found more than one driver for devices with similar functions. For example, we have 2 monitors on one of our computers, so we see two tabs called “Display 1” and “Display 2”. We also have found devices that can play sounds: a discrete Creative Sound Blaster sound card, an Acer monitor with speakers included, a sound chip that is on the motherboard and an AMD video card that can send sound through its HDMI ports. Therefore we have four tabs that are related to the sound, one for each of our sound devices.

You can see the box “Check for WHQL digital signatures” at the bottom of the System tab. If you pressed Yes when the tool asked for the permission to evaluate if all your drivers are digitally signed, this box is already checked. You can check or uncheck it anytime you want. In older versions of Windows, like Windows 7, if you have a 64-bit operating system installed, DirectX Diagnostic Tool first launches and checks the 32-bit drivers that are installed on your PC. Therefore, the tool won’t show enough information, as your system has 64-bit drivers. Press the “Run 64-bit DxDiag” button when it shows up. The 64-bit version of the tool will launch to reevaluate your drivers and hardware configuration.

In Windows 10 you won’t see this button because DirectX Diagnostic Tool checks the 64-bit drivers that are installed on your computer or device, automatically, each time you start it.

How to get general system information from DxDiag

The tab named System shows basic information your computer or device, such as its name, the version of the operating system that you are using, the motherboard (displayed in the System Manufacturer and System Model fields ), the BIOS type and version, the processor, the amount of RAM and information regarding the page file and the DirectX version installed.

How to get system display information

Information regarding the video card and your monitor(s) is showed in the Display tab(s). Here you can see the name of the video card that you are using, its manufacturer, the chip type, the approximate total memory, the current resolution, the monitor it is connected to, the screen resolution that you are using and detailed information about the driver installed (such as the version, date etc.).

In the DirectX Features section, you can see which of the most important DirectX features are enabled.

The Notes section displays eventual identified problems. This information can be used in troubleshooting issues with your Windows system.

How to get system sound information

Information about the audio output options available on your Windows computer or device can be found in the Sound tab(s). It includes the name and manufacturer for each device, and driver-related information, like the date and version. Eventual device issues are listed in the Notes field.

How to get system input information

The Input tab shows information regarding all the input devices that are plugged in: devices like a keyboard, a mouse, a gaming pad or a microphone.

You can see more detailed information about each device (such as the exact driver file being used, version, etc.), by expanding each type of input devices, in the Input Related Devices section.

Conclusion

Among other troubleshooting tools provided by Windows, DirectX Diagnostic Tool is a very useful one that helps you identify if there’s a problem with your video card, sound card or with your input devices. If you encounter performance issues while playing games or watching movies, we recommend using this tool to find out why. Don’t hesitate to share with us any other tips regarding how this tool has helped you.

Dxdiag Windows 10, also known as DirectX diagnostic, is a tool that allows you to check the performance of DirectX APIs on your computer. DirectX is responsible for displaying various kinds of graphical elements on your screen. It includes showing photos, videos, and mostly graphics in your PC games. If you ever face an issue with it, the DirectX diagnostic tool will give you all the info you need to figure out the issue and resolve it on your computer.

In the following guide, you’re going to learn how you can perform the DirectX download Windows 10 operation and then you will see various ways of launching the DirectX diagnostic tool on your PC. Let’s check it out:

Part 1. How to Free Download DirectX 12 on Windows 10?

If you have an outdated version of DirectX installed on your computer or you don’t have DirectX installed at all, you will want to know how you can download DirectX Windows 10 so that things are more enjoyable on your computer.

It’s quite easy to download the tool on your computer as Microsoft has officially made it available to download on their website. Open a web browser and head over to the DirectX downloads page on the Microsoft website. Click on the red Download button and the tool will be downloaded to your computer.

Then it’s just a matter of following the installation wizard to install the tool on your computer. Once done, you should be ready to go. So that’s how you Directx 12 download Windows 10 on your PC.

Part 2. How to Open DirectX Diagnostic Tool in Windows 10?

After getting the DirectX installed on your computer, you might want to learn how you can go about launching the Diagnostic Tool that comes with the main tool. Fortunately, you’ve got multiple ways to launch the tool on your Windows 10 PC. The following are some of the easiest ways to open the tool:

Method 1. Open DirectX Diagnostic Tool from Windows Search

Windows Search is a go to place for many users who are looking for files or apps to launch on their computers as it provides you with a straightforward way to find things on your machine. Anything that you search for instantly appears on your screen giving you quick access to whatever it is you are looking for.

How to run a directx diagnostic on xp

To open DirectX Diagnostic Tool using Windows Search, type in dxdiag in the search box next to the Start button and click on the first result that appears on your screen. The tool should launch.

Method 2. Open DirectX Diagnostic Tool from Command Prompt

Command Prompt is another way of launching the tool on your Windows 10 computer. Just like how you can open a host of other utilities using command prompt, you can open the DirectX tool right out of your command prompt window by just entering a simple command. Here’s how to do it on your PC:

Step 1: Press Windows + X key combo on your keyboard and select Command Prompt (Admin) to open a command prompt window on your PC.

How to run a directx diagnostic on xp

Step 2: When the command prompt launches, type dxdiag.exe into it and hit the Enter key.

How to run a directx diagnostic on xp

The command will be executed, and the tool will launch on your screen.

Method 3. Open DirectX Diagnostic Tool from Run Dialog Box

If the Run dialog box is your favorite place to launch items, then you would be glad to know that you can use it to launch the DirectX tool. All you need to do is open the dialog box, enter in a name, and you are good to go.

How to run a directx diagnostic on xp

Open the Run dialog box on your PC by pressing Windows + R key combination. When it opens, type in dxdiag and click on the OK button. The tool will immediately launch on your PC.

Part 3. How to Create a DxDiag Report in Windows 10?

After learning how to launch the tool, you might be interested in seeing how you can create your first DxDiag report on your Windows 10 PC. The tool should also answer your most common DirectX related queries like how to check DirectX version or what version of DirectX do I have as it will show you the version of the DirectX installed on your PC.

Step 1: Launch the DirectX Diagnostic Tool on your PC using any of the methods mentioned above. All the methods will lead to the same tool. When it launches, click on the Save All Information button.

How to run a directx diagnostic on xp

Step 2: It will ask you to save a file to your PC. Click on the Save button.

How to run a directx diagnostic on xp

The file that has just been saved is the DxDiag report for your Windows 10 PC. You may use it to troubleshoot issues or to find out more information about DirectX on your system.

DirectX problems aside, there’s one issue that most Windows users face is that they forget the passwords for their user accounts. This won’t happen if you log-in to your account everyday but will certainly happen if you have set auto-login and you don’t enter your password each time you access the system. Fortunately, there’s a software called Windows Password Key that allows users like you to recover passwords for your Windows user accounts.

We hope the above comprehensive guide teaches how you can get the DirectX tool and use it to find out more info about your system on your Windows 10 PC. Also, don’t forget to use 4WinKey if you ever forget password for your user account.