How to stop your disney account from getting hacked

How to stop your disney account from getting hacked

In just days after its launch, the much-coveted Disney+ has already landed in trouble. Thousands of Disney Plus accounts have been hacked and sold in the opening week itself. So, if you are amongst the early subscribers, here’s how you can protect your Disney Plus account from any external menace.

Released on the 12th of November, Disney+ shook the internet by surpassing 10 million subscribers on the first day itself. However, this initial enthusiasm of consumers is mired in a reported breach of the subscription service. As per ZDNet, hackers are selling a bundle of Disney Plus accounts on hacking forums for prices between $3 to $11.

Why You Need Protection For Your Disney Plus Account

Many users are enjoying the privilege of being the first subscribers of Disney’s newly launched subscription service. However, they might be unaware that their account information could be on sale on the dark web. ZDNet claims that hackers are logging original users out of their devices.

After changing the email and password, the account is listed for sale. So, maybe the subscription you bought is being transferred to someone else. And this is not just about the loss of money or account; it is also a major privacy breach. Someone can later use those card details to harm you further.

How to Protect Disney Plus Account From Hackers

Though Disney has not acknowledged any such breach as of now, precaution is always considered better than a cure. Pretty new in the ball-game, the streaming platform does not employ a two-factor authentication until now.

While that might be in the pipeline, here are some ways you can prevent Disney+ account from hacking:-

  • As a general rule, try not to share your login info over email
  • Keep an eye out for Disney error code 86 (this means your account is being blocked due to suspicious activity)
  • Check and report if an unauthorized profile shows up in your account
  • Ensure that your password is rated with robust security strength
  • Do not keep the same password for every subscription service
  • Check and report if you receive a password change request not generated by you
  • Try and change your password periodically

Quick Access:

How to Change Disney+ Account Password

In most scenarios, hackers employ a basic code-breaking application to gain access to the user’s account. The application runs a list of common password combinations to find a fit. If a match is found, your account is at their disposal. It is thus advisable to reset your Disney Plus account password with a totally unique and strong one.

A unique password with a string of numbers, characters, and symbols is hard to comprehend by the ‘cracking’ tools. Invariably, the hacker will move on to the next account, leaving yours safe, sound, and in your control.

Step #1. Log in to your Disney+ account on the website in any browser.

Step #2. Click on Profile tab and select Account from the menu.

Step #3. Select Change Password and input the Current Password.

Step #4. Enter the New Password and Save the changes.

In case you hate remembering multiple passwords, the Passwords Keeper & Safe Vault could be of great help. Thanks to such apps, you can ensure that each subscription service, social media account, and mail accounts can have different and unique passwords.

How to Change Disney Plus Account Email

For the ease of it, most users use their default or primary ID to access various online services. However, this simplifies the hacker’s job as well. Any hacker will assume that email address on their list, is your default address. But if it’s not, you can simply reduce or circumvent the risk of a breach.

Step #1. Log in to your Disney+ account on the website in any browser.

Step #2. Click on Profile to select Account from the menu.

Step #3. Select Change Email.

Step #4. Enter the New Email and your Password.

Step #5. Save the changes.

If you don’t want to use an alternate or an alias email ID, then there’s a trick as well. A smart way to cover up your track is to add ‘+’ and some random word to your email ID. For instance, instead of [email protected], use info+iPho[email protected]

If your email client supports the feature, you will continue to receive the mail on the current email address as well. Make sure you test for support before you employ this hack anywhere.

What To Do if Disney+ Account Gets Hacked

Disney+ is still finding its footing in terms of the privacy and security features it provides. The platform does not log the devices you’re signed in or the content you have watched. Recognizing a breach is a bit difficult until you spot an unauthorized profile or are logged out of your own account.

In such a scenario, report Disney immediately with the service registration date, last access details, your contact details, and details of your payment method. Additionally, inform your bank or credit card provider to stop any further deductions and even to ask for a refund.

I hope you enjoy Disney Plus, without any hiccup!!

Whether your account is at risk or not, you should always take protective measures to safeguard your account. Moreover, these steps to Protect Disney Plus Account also holds true for your Netflix, Apple TV, Hulu, or other subscription services.

Check out these links to learn more about Disney Plus:

Don’t forget to share your reviews about Disney’s new subscription service in the comment section below.

How to stop your disney account from getting hacked

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Where there’s a streaming service, there are people stealing passwords. And Disney+ is no exception.

Although Disney+ just launched on Nov. 12, users are already reporting unauthorized profiles showing up on their accounts. Next to their names and the avatars of their family members, users are seeing profiles they don’t recognize. Worse, some are reporting that their contact email and passwords have changed, effectively locking them out of their own accounts.

This issue has plagued numerous streaming platforms, including Netflix, Hulu, HBO Now, and CBS All Access. Would-be hackers use spam emails to “warn” customers that they need information to unlock an account or update a credit card. Consequently, customers hand over their usernames and passwords to complete strangers.

Once hackers get a username and password, they turn around and sell it online. They may also test the same username and password across streaming services in hopes of grabbing more logins. The endgame is to sell them on sites like eBay at a steep discount.

This is particularly frustrating for Disney+ customers because the streaming service has a 10-device limit, and right now, old devices cannot be removed.

How to stop your disney account from getting hacked

Here are some steps you can take to prevent your account from being compromised.

How to prevent your Disney+ password from being stolen

  1. Do not respond to any suspicious email regarding your Disney+ account, and in general, don’t share login info over email.
  2. Make sure you have different passwords across your various streaming service subscriptions.
  3. Don’t use passwords rated with “weak” or “poor” security strength.
  4. Consider changing your password periodically.

If you suspect that your account has been compromised, there are a few steps you can take.

What to do if your Disney+ password has been stolen

  1. When logged into Disney+, click on your avatar in the upper right-hand corner of the screen.
  2. Click “Edit Profiles” to see if additional profiles have been added to your account.
  3. If you click on the pencil icon below the avatar, you can delete any additional accounts. Note that the owner’s original account cannot be deleted, so you don’t have to worry about deleting that account by accident.

If you are locked out of your account or have other issues, contact Disney+ customer support via phone, live chat, or social media through their help center.


  • The best Disney+ deals to save you money right now
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How to stop your disney account from getting hacked

Some Disney+ customers are having trouble logging into their accounts, complaining on social media that their accounts have been compromised.

Hackers have gained access to thousands of Disney+ user accounts, selling them for between $3 and $11, according to multiple investigations. Some people were complaining that hackers locked them out of their accounts after online thieves gained access and changed their accounts’ usernames and passwords.

Disney said in a statement that there is “no indication of a security breach on Disney+” and that it takes “users’ data very seriously.”

Disney+ itself does not appear to have been hacked. Instead, Disney+ customers’ credentials were stolen in other security breaches. Many people use the same email logins and passwords for multiple accounts, including the streaming service, which have been stolen during previous security breaches.

This is the second time Disney+ customers had trouble logging in since the service launched last week. When the service first went live, Disney+ experienced an outage.

Disney said if a user is locked out, they should contact customer support immediately for assistance.

If you suspect your password has been compromised, here are some easy tips to make sure it doesn’t happen again:

Change your password

Don’t use common passwords. A recent survey from the UK’s National Cyber Security Centre revealed the world’s most common passwords and found that “123456” is the internet’s most vulnerable password. The password “123456789” was used on 7.7 million accounts, while “qwerty” and “password” were each used by more than 3 million.

The organization recommended using three “random but memorable” terms in a password, to reduce the risk of having an account breached.

Use different passwords

It’s simple: Use a different password for each account. Jot them down safely (on paper) and store them in a place you’ll remember.

Use tools from Chrome

Google’s browser has a Password Checkup feature that automatically checks all your saved passwords for security problems and alerts you if passwords have been exposed in a third-party data breach. The tool will also tell you if your password is being reused across different sites by bad actors or if you have a weak password that should be updated.

It’s available as an extension and can be installed here.

Use third-party tools

Paid services, including Dashlane and 1Password will monitor logins and inform people when their credentials have been compromised. The easy-to-use tools create a secure password that can be used across multiple accounts through a browser extension.

Chrome also has a free service that suggests strong passwords for new sign-ins.

Use two-factor authentication

Some popular services, including Google’s Gmail or Apple, offer two-factor authentication. That’s an extra security step where the service texts or emails you a one-time use PIN code needed to log-in.

— CNN Business’ Jordan Valinsky and Kaya Yurieff contributed to this report.

A number of Disney+ users have noticed strangers hopping on to their accounts, but Disney says its streaming service was not breached. One likely culprit? People re-using passwords that were exposed in previous hacks. Two affected customers explain.

How to stop your disney account from getting hacked

Tiago Almeida was among the millions of users who signed up for Disney+. He just never expected to be sharing his account with a bunch of freeloading strangers.

For the past two days, Disney has been filling his email inbox with notifications signaling that unauthorized users have been trying to gain access to his account. “After midnight, I received like 30 notifications,” he said.

Almeida can thank hackers. They’ve been posting valid login credentials for Disney+ accounts, offering them both for sale and for free. The news, which was first reported by ZDNet, highlights the shady world of password cracking. No, Disney+ didn’t suffer a massive data breach. Nor were the login credentials necessarily stolen. Instead, the problems involve a cardinal sin facing IT security: password re-use.

That’s what happened to Almeida; his Disney+ password was not unique. He uses it on other online accounts, which was how the hackers guessed his valid login credentials.

“Yes, that’s my password,” he said after we found his login credential in one of the Disney+ data dumps. “I’m going to need to change it.”

It’s no surprise Disney+ was hit with the account hijackings. For years now, hackers on shady forums and dark web marketplaces have been selling valid login credentials for other streaming services such as Netflix, Hulu, and HBO, often for only a few dollars per account.

Generally, the accounts are obtained thanks to people re-using old passwords for other internet services, according to Andrei Barysevich, CEO of security firm Gemini Advisory. And because websites are constantly getting breached, hackers can get access to entire troves of email address and password combinations, and then try them on a service like Disney+.

“If someone has a fresh database of email addresses and passwords for one million users, maybe only 1 percent will work, but that’s still 10,000 users affected,” he said.

The hackers can test which logins work by using software-based hacking tools, such as Sentry MBA, which can automate the password entry process. “You can click a start button, and by the next morning, you’ll have a 100 or 1,000 valid accounts,” Barysevich added.

It also helps that the streaming services can be lenient when it comes to password sharing. As a result, hackers can get away with selling the valid credentials, often without the account holder even aware. “It’s not so damaging,” he said. “Nobody can use a Hulu account to buy a $2,000 laptop on Amazon.”

“But the criminals now know that the specific email address and password combination works,” Barysevich added. “So they could leverage it again to target more sensitive online accounts, like at a bank.”

As for Almeida, he originally signed up for Disney+ for his own personal use. But on Tuesday, he told PCMag he noticed strangers creating three additional user profiles on his account.

Although Almeida has changed his password, he’s still receiving notifications from Disney about the unauthorized access attempts. Specifically, the emails from Disney relate to a security measure the company has implemented to stop the hijackings. It requires the user to first type in a one-time passcode delivered to the account holder’s email inbox in order to gain full access to Disney+.

The repeated notifications and news of the account hijackings is why Almeida decided to cancel his account with the streaming service. “I think I will (try Disney+ again), but they need to figure out what’s happening,” he said. “I really like it, but the hacking stuff. They need to figure out how to fix it.”

Almeida isn’t the only user who’s received the notifications. PCMag spoke with another victim of the account hijackings who also had her email address and password in a Disney+ account dump.

“That is my password and email and I agree that I think I have been hacked,” the user said. “I keep getting emails containing a one time passcode that I’m not requesting. I have actually canceled my account three days ago, but I’m still getting emails as late as 2:30 (pm) today.”

The same user said her Disney+ password was not used anywhere else. ZDNet also found cases of users saying their Disney+ passwords were unique. This may mean the hackers are also obtaining the passwords in other ways, such as keylogging malware.

Disney Plus is such a great streaming platform, accounts have become a target for hackers. The best solution if your account was targeted, or you’re suspicious about it, is to sign out of all devices.

How to stop your disney account from getting hacked

Doing so is relatively simple. In this article, we’ll explain the sign-out process in detail, and give you some extra Disney Plus account safety tips and tricks.

How to Sign Out of All Devices on Disney Plus

Let’s get straight to signing out of all the devices connected to your account. Follow the instructions from the official Disney Plus support page:

  1. Visit the Disney Plus website in your browser (any computer browser will do).
  2. Log in, and click on your Account button (Disney calls it Character).How to stop your disney account from getting hacked
  3. Then, choose the ‘Account’ option.
    How to stop your disney account from getting hacked
  4. Finally, select the ‘Log Out of all Devices option.’
    How to stop your disney account from getting hacked

This method is the best for ensuring that no one else can access your Disney account. All the devices, but the one you’re currently using, will be removed. You should go through with this if your account is in jeopardy.

Note that removing the devices has nothing to do with your viewing profiles. These profiles are connected to your account. They will remain connected even after you’ve signed out all of the devices.

How to stop your disney account from getting hacked

How to Delete Your Viewing Profiles on Disney Plus

You may want to get rid of some Disney Plus profiles, especially if you have the maximum amount of profiles (ten). Deleting viewing profiles is useful for decluttering your account. Here’s how to do it:

  1. Once again, launch the Disney Plus website and log in.
  2. Click on the Character option at the top of your screen.
  3. Then, choose Edit Profiles.
    How to stop your disney account from getting hacked
  4. Next, edit the profile with the pencil button next to it.
    How to stop your disney account from getting hacked
  5. Finally, choose Delete Profile.
    How to stop your disney account from getting hacked

You can repeat the steps for as many watching profiles as you want.

Essentially, you only need one profile if you’re not sharing your account. You won’t be able to delete the original Disney Plus profile. Later on, you can add profiles in the Edit Profiles menu, in case you change your mind. Make sure to save the changes when creating new profiles, which isn’t necessary when deleting them.

Extra Precaution Tips

Now that we’ve covered the main topic, let’s look at some of the general measures you can take to protect your Disney Plus account. As soon as you get suspicious about your account being compromised, change your password. Follow these steps:

  1. Open your Disney Plus account page after signing in using a browser.
  2. Choose the Change Password option.
  3. Enter the previous password and the new one.
  4. When that’s done, click on Save.

That was easy, right? Why not go a step further and change your email address too?

  1. Open your Disney Plus account page once again.
  2. Choose the Change Email option.
  3. Input your new email. You can use an existing one or create a new email account with a free email client such as Gmail.
  4. Confirm user authenticity by typing in your current Disney Plus password.
  5. Save the changes when you’re done.

In Case Your Account Was Hacked

How to stop your disney account from getting hacked

If someone hacked your Disney Plus account, and you can confirm it (e.g., someone changed your password), contact Disney support right away. We also advise checking your bank account and latest online statement. If there’s money missing, someone may have used the credit card connected to your Disney Plus account. It’s best to contact your bank if this happens, they’ll tell you what to do.

Frequently Asked Questions

Disney Plus is still a new streaming service so there’s a lot to learn. Fortunately, we’ve got you covered. If you still have questions, keep reading!

Can I logout of only one device?

Unfortunately, no. Like most other streaming services you can only log out of all devices remotely. Of course, if you have access to all of the devices, you can log out from them.

To log out of your Disney Plus account on most devices simply click on your profile icon and click on ‘Log Out’ at the bottom.

How do I make sure someone doesn’t log into my account?

The first line of defense between your account’s security and an interloper is your password. Use a strong password with characters, capital letters, and numbers. Also, make sure you don’t give this password to anyone you don’t trust and don’t use it for other accounts too.

Because Disney Plus doesn’t offer two-factor authentication just yet, keeping a strong, updated password is really the only option to protect your account.

If I cancel my subscription will it log everyone out?

Technically, no. If you cancel your Disney Plus subscription you can no longer see content but you will be prompted to restart your subscription. If the other user decides to restart your subscription there’s really nothing that you can do to stop them.

To avoid this headache it’s best to kick everyone out of your account then change the password and cancel your subscription.

Keep Your Account Safe

Nowadays, everyone shares a lot of their sensitive data online, whether they want to or not. The same goes for Disney Plus account details. Only share them with people you can trust. Otherwise, your sensitive information might get compromised.

An excellent way to avoid this is to change your password regularly and use a unique password for different websites and services. Did your Disney Plus account get hacked? Is there something else you’d like to add? Share your thoughts and experiences in the comments section below.

I keep getting Steam Guard emails saying that someone has tried to log on from a new computer, using my correct name and password. This has gone on for a very long time; I have done many scans with Malware Bytes and whatnot, which never found anything.I initially made only small changes to my password, which ultimately would work for a little while and then fail again.

Two weeks ago, I started getting the emails one after another. I would change the password, then get another email within 5 minutes. So ultimately I decided to finally do what I should have done a year ago and choose a truly random, nonsensical password. I just got another email that the password had been input correctly.

Every previous discussion about this topic is full of people saying "oh, you have a keylogger, you must have a keylogger." I really do not think this could be the case with me. For one, it’s been happening for a long time. I’m not believing that the most recent Malware Bytes is failing to find a keylogger that is over a year old. Furthermore, why would they go from finding my password within 5 minutes to finding it in 2 weeks if it were a keylogger?

How common are these breaches?
How likely is it that they could just be using a sophisticated password guessing algorithm? Does Steam lock out people who try and fail to login repeatedly?

Is it possible to receive these emails in error?

Also, I have Steam Guard on my phone, but I also get emailed a code. Does that email code even work without the phone code too?

This is so frustrating; I do not even know what these people hope to gain.

How to stop your disney account from getting hacked

With over 100 million subscribers signed up since it launched in November 2019, the Disney Plus streaming service has exploded. That’s in large part due to its content, which includes the majority of films from not just the main Disney library, but also from its Pixar, Star Wars, and Marvel divisions. However, even with its huge growth in users, it’s likely that Disney Plus account sharing is happening.

In this article, we will take a look at Disney Plus account sharing, along with info on how many devices on one account can stream at once and more. If you want to sign up for the service, you can do so at the link below. Also, be sure to check out our hub page for everything you’d ever want to know about Disney Plus.

Is Disney Plus account sharing even allowed?

First, let’s address the big question: Is Disney Plus account sharing legal? Technically, no, but Disney knows it will happen anyway. In an interview for The Verge conducted around the time the service launched in November 2019, Michael Paull, the president of Disney Streaming Services, stated, “…we do recognize password sharing exists and will continue to exist.” Paull strongly hints that the company is willing to tolerate a certain amount of Disney Plus account sharing.

However, that doesn’t mean you should just go out and share your Disney Plus subscription with everyone you encounter on the street. Paull stated in that same interview, “We have created some technology that’s in the backend that we will use to understand behavior. And when we see behavior that doesn’t make sense, we have mechanisms that we’ve put in place that will deal with it.”

One thing to keep in mind is every Disney Plus account can support up to seven individual profiles. In other words, the service is very generous when it comes to allowing its subscribers to share with close friends and family members. However, if you start to share Disney Plus subscription with a lot more than six other users, don’t be surprised if your account gets suspended. In short, just use common sense with it comes to sharing your account with others and you should be fine.

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One of the downsides of having 43 credit cards is that you have a lot more credit cards that are subject to fraudulent use. I’m actually not super concerned about fraudulent activity on my cards – in my experience, banks and credit card companies are pretty good at identifying and stopping fraud. In fact, I get fraud-blocked for ACTUAL purchases way more than I get alerted for transactions that are NOT fraud. I think the best thing you can do to prevent fraudulent transaction is to simply monitor the transactions on your card(s). Recently I was exposed to a new fraud tactic – about 4pm last Wednesday I started seeing HUNDREDS of mail subscription emails and confirmations.

Why am I getting tons of mail subscription emails?

I was very confused as to how I was getting all these subscription confirmations and emails. I mean this was not a one-off occurrence! I was getting at least tens of these mail subscription confirmations every minute

How to stop your disney account from getting hackedMailchimp abuse center (the bulk mail sender). They got back to me and said that they stopped my email address from getting more mail from them, but that it “appears a spambot may be entering your address into legitimate sign up forms around the web”.

In my case, I was actually traveling and out of town so it took me awhile to figure out where the transactions were coming from. Someone had gotten a hold of my Barclaycard Wyndham Rewards Visa card. I had signed up for that card a few months ago when the bonus was up to 45,000 Wyndham Rewards points (enough for 3 nights at ANY Wyndham hotel)

[Top credit card offers – 50,000 mile signup bonus or more!]

I checked Mint, which is one tool I use to track my transactions, but no fraudulent transactions showed up. I later realized that was because these fraudulent transactions had not been fully authorized and were still temporary charges. A quick call to Barclaycard fixed things up – they removed the charges and overnighted me a new card

Have you been getting thousands of spam confirmation subscription emails? Was your bank or credit card information hacked?

Federal law provides certain protections for recurring automatic debit payments. You have the right to stop a company from taking automatic payments from your account, even if you previously allowed them. For example, you may decide to cancel your membership or service with the company, or you might decide to pay a different way.

If you decide you want to stop automatic debit payments from your account, here are the steps you can take.

How to stop automatic debits from your account

Call and write the company

Tell the company that you are taking away your permission for the company to take automatic payments out of your bank account. This is called "revoking authorization." Click here for a sample letter.

Call and write your bank or credit union

Tell your bank that you have "revoked authorization" for the company to take automatic payments from your account. Click here for a sample letter.

Some banks and credit unions may offer you an online form.

Give your bank a "stop payment order"

Even if you have not revoked your authorization with the company, you can stop an automatic payment from being charged to your account by giving your bank a “stop payment order”

. This instructs your bank to stop allowing the company to take payments from your account. Click here for a sample “stop payment order.”

Here’s how you can do a stop payment order:

  1. To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing.
  2. To stop future payments, you might have to send your bank the stop payment order in writing. If your bank asks for a written order, make sure to provide it within 14 days of your oral notification.
  3. Be prepared to include a copy of your revocation to the company (see step 1) with your written stop-payment order.

Monitor your accounts

Tell your bank or credit union right away if you see a payment that you did not allow (authorize) or a payment that was made after you revoked authorization. Federal law gives you the right to dispute and get your money back for any unauthorized transfers from your account, as long as you tell your bank in time. Click here for a sample letter.

Be aware that banks commonly charge a fee for executing a stop payment order. Further, cancelling your automatic payment does not cancel your contract with the company. If you want to cancel a contract for a service, like cable or a gym, be sure to cancel your contract with the company as well as telling it to stop automatic payments. If you cancel an automatic payment on a loan, you still have to make payments on that loan.

If you’re having a problem with a bank account or service or another financial product or service, you can submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372).

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.