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How to work around a broken keyboard key on a windows 10 pc

Benj Edwards is an Associate Editor for How-To Geek. For over 15 years, he has written about technology and tech history for sites such as The Atlantic, Fast Company, PCMag, PCWorld, Macworld, Ars Technica, and Wired. In 2005, he created Vintage Computing and Gaming, a blog devoted to tech history. He also created The Culture of Tech podcast and regularly contributes to the Retronauts retrogaming podcast. Read more.

How to work around a broken keyboard key on a windows 10 pc

If the keyboard on your Windows 10 computer has a broken or missing key (and it’s one you don’t use often), you might be able to work around it until you get a new keyboard. Here are a few ideas you can try in a pinch.

Method 1: Remap the Key with Software

Using Microsoft’s free PowerToys utility for Windows 10, you can assign the function of a broken key to another you don’t use often, like the Scroll or Caps Lock, or a function key.

To do this, download Microsoft PowerToys, if you don’t already have it. After you launch it, click “Keyboard Manager” in the sidebar, and then click “Remap a key.”

We’ll use Esc as the broken key in our example, and replace it with the seldom-used Scroll Lock key.

How to work around a broken keyboard key on a windows 10 pc

In the “Remap Keyboard” window, click the plus sign (+) to add a shortcut.

How to work around a broken keyboard key on a windows 10 pc

On the left, you have to define the key you’re remapping. From the drop-down menu, select the broken key you want to assign to another one.

In the “Mapped To” section on the right, click the drop-down menu and select the key with which you want to replace the broken one.

In our example, the Esc key is broken and we’re replacing it with the Scroll Lock key.

How to work around a broken keyboard key on a windows 10 pc

Click “OK” to close the “Remap Keyboard” window, and the remapped key should be active. Test it and make sure it works as expected.

If not, you can revisit the “Remap Keyboard” window in PowerToys at any time to change the settings. You can also click the Trash icon to completely remove the mapping.

Method 2: Swap One Keycap with Another

Almost every keyboard uses a key mechanism with a mechanical switch that actually does the electronics stuff. On top of that sits a piece of plastic called a keycap, which is the labeled piece that you press.

If a keycap breaks or goes missing, but the switch beneath it is okay, you can potentially use another similarly sized key’s cap. Again, you’ll want to choose one you don’t use often.

You can usually gently pry off a keycap with a flat head screwdriver. Just be careful not to use too much force—they’re easy to break if you slip or pry too hard.

Once you get the keycap off, place it on the switch of the missing key and push down gently until it snaps into place. Obviously, the label on the key will be incorrect, but you can relabel it with a write-on sticker if you want.

Other Repair Options

If one of your keycaps is broken, and you’d rather buy a replacement than use one from another key, you might be able to find a new one on sites like Laptopkey.com. You can also try to find a non-functional or used keyboard (or an entire laptop, if it’s cheap enough) on eBay that you can use for replacement keycaps.

Depending on the type of keyboard you have (and your skill at repairing electronics), you might be able to replace a broken keyboard mechanism yourself. Although, for most, it’s probably easier to just replace the whole thing.

When All Else Fails, Buy a New Keyboard

If you’ve broken a letter key, or another one that you use frequently, the options above might not sound appealing. Or, maybe your keycap transplant experiment didn’t work out. In these cases, it’s likely best to just get a new keyboard.

If you have a desktop, that’s easy to do—just buy your new keyboard and plug it in! On the other hand, if you have a laptop, you’ll have to research a replacement keyboard assembly, and either figure out how to install it or pay someone to do it for you.

After Apple’s Butterfly keyboard fiasco, it seems keyboard issues have gotten worse on the other side of the aisle as well. Increasingly, keyboards on Windows laptops are malfunctioning, even on expensive laptops. And with the pandemic raging on and on, it’s tough for people to go out and get it repaired. So if you want to work around a broken keyboard on Windows 10 then you have come to the right place. With a quick Registry hack, you can fix the keyboard on your computer. On that note, let’s go ahead and find how to fix a broken keyboard without hardware replacement.

Work Around a Broken Keyboard on Windows 10

1. To fix a broken keyboard on Windows 10, you need to download SharpKeys (Free). It’s a free utility that helps you remap broken keys to other functioning keys. I would say, SharpKeys is one of the most useful Windows 10 apps. Just click on the MSI link to download the installer.

How to work around a broken keyboard key on a windows 10 pc

2. Now. install the app and then open it. Here, I am going to fix my Print Screen key which is broken on my laptop keyboard. Click on “Add” to get started.

How to work around a broken keyboard key on a windows 10 pc

3. On the left side, choose the key that is not working. You need to manually go through the list and find the specific key. For instance, here I have chosen “PrtSc”.

How to work around a broken keyboard key on a windows 10 pc

4. On the right side, you can simply click on “Type Key” and then press the key on the keyboard that you want to remap the broken key to. You can also do it manually but it would take you too much time. In my case, I have pressed the “End” key and SharpKeys has detected correctly. Now, press on “OK”.

How to work around a broken keyboard key on a windows 10 pc

5. Finally, click on “Write to Registry” and then restart your computer. Now, the broken key will be remapped to a new working key and you can perform the dedicated action of the key without any issue. For instance, now I can easily take screenshots on Windows 10 using Win + End shortcut (End is functioning as Print Screen).

How to work around a broken keyboard key on a windows 10 pc

6. If you simply want to disable a particular key then manually choose the broken key on the left side and select “Turn off Key” on the right side. The option is located at the top. After that, click on “Write to Registry” and restart the computer. In case, you want to completely disable a laptop keyboard then follow our linked guide.

How to work around a broken keyboard key on a windows 10 pc

7. If you want to delete the key remapping then select the key combination and click on “Delete”. Next, click on “Write to Registry” and restart the PC. This will restore the original functioning of the key.

How to work around a broken keyboard key on a windows 10 pc

Fix a Broken Keyboard on Windows 10 with SharpKeys

So that is how you can work around a broken keyboard by remapping the defunct keys with the working ones. This way, you will not have to shell out money to get a fully functional keyboard, especially on a laptop. Anyway, that is all from us. You can learn more such Windows 10 tips and tricks by following our linked article. In case, you are facing any issue then comment down below and let us know.

By Vera | Follow | Last Updated November 28, 2020

Summary :

How to work around a broken keyboard key on a windows 10 pc

If you cannot use a keyboard to type something on a Windows 10 PC when it is locked accidentally, what should you do? Take it easy and now MiniTool offers a post to show you how to unlock keyboard. Just try these instructions below to easily unlock your keyboard.

Windows 10 Keyboard Locked

If you have a small child or pet, you may encounter this situation – an unguarded keyboard causes a disaster or more likely spell “dsfgdhkjwrjgsfs”. To avoid this case, you may choose to lock your keyboard on your Windows 10.

How to work around a broken keyboard key on a windows 10 pc

Have you run into keyboard typing wrong letters/characters/symbols in Windows 10? Now, try these methods in this post to fix this issue effectively.

But sometimes you forget that you have locked the keyboard and couldn’t recall how you did that thing. When you need to use the computer, you find you can’t type anything. Sometimes, you lock the keyboard suddenly.

What should you do to unlock the keyboard? It is easy as long as you follow these instructions below.

How to Unlock Keyboard Windows 10

Run a Check Before Troubleshooting

Before you start the fix, you should check if certain keys or the entire keyboard is broken physically.

If you are using an external USB/PS2 keyboard, you can connect it to another computer for a check. If the keyboard is still locked and you can’t type anything, perhaps the keyboard is physically damaged. If the issue disappears on a different computer, it should be a software problem and you can try the following methods to fix it.

Method 1: Turn Off Filter Keys

If the entire keyboard is locked, perhaps you have turned on the Filter Keys feature suddenly. If you hold down the right Shift key for 8 seconds, a tone will appear and the FilterKeys icon can be seen in the system tray. At this time, you find the keyboard is locked and you can’t type anything.

How to work around a broken keyboard key on a windows 10 pc

Step 1: To unlock the keyboard in Windows 10, you can go to Settings > Ease of Access.

Step 2: Scroll down to Keyboard and then turn off Sticky Keys and Filter Keys.

How to work around a broken keyboard key on a windows 10 pc

Method 2: Disable the NumLock Key

If you press the NumLock key on the keyboard, pressing the right-side number keys cannot work since they are locked. To unlock the key characters on the keyboard, turn off the NumLock Key by pressing it again.

Method 3: Update or Reinstall the Keyboard Driver

The keyboard may get locked because of an outdated or faulty driver. How to unlock keyboard in this case? Updating or reinstalling the keyboard driver is a good solution to let your keyboard back to work.

Step 1: In Windows 10, right-click the Start button to choose Device Manager.

Step 2: Expand Keyboards, right-click your keyboard and choose Update driver or Uninstall device.

How to work around a broken keyboard key on a windows 10 pc

To update the driver, you can let Windows search for and install the latest driver or browse your computer to choose the downloaded driver to install.

How to work around a broken keyboard key on a windows 10 pc

How to update device drivers in Windows 10? Check the 2 ways to update drivers Windows 10. Guide for how to update all drivers Windows 10 is also here.

To reinstall the keyboard driver, you can go to the website from your manufacturer to get a new driver and install it on the PC.

After that, your keyboard should be unlocked and you can type anything.

Another situation: how to unlock keyboard on laptop Windows 10

If you are using a laptop like HP, there is a touchpad and you can see a small LED next to it. The light is the sensor of the touchpad. You may disable the touchpad by double tap. To unlock keyboard on HP laptop, double tap the light again.

Final Words

Is your keyboard locked? How to unlock keyboard in Windows 10? Try these solutions mentioned above and you can easily solve this issue.

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ABOUT THE AUTHOR

How to work around a broken keyboard key on a windows 10 pc

Position: Columnist

Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. In her spare times, she likes shopping, playing games and reading some articles.

How to work around a broken keyboard key on a windows 10 pc

Using Microsoft’s free PowerToys utility for Windows 10, you can assign the function of a broken key to another you don’t use often, like the Scroll or Caps Lock, or a function key.

To do this, download Microsoft PowerToys, if you don’t already have it. After you launch it, click “Keyboard Manager” in the sidebar, and then click “Remap a key.”

We’ll use Esc as the broken key in our example, and replace it with the seldom-used Scroll Lock key.

In the “Remap Keyboard” window, click the plus sign (+) to add a shortcut.

On the left, you have to define the key you’re remapping. From the drop-down menu, select the broken key you want to assign to another one.

In the “Mapped To” section on the right, click the drop-down menu and select the key with which you want to replace the broken one.

In our example, the Esc key is broken and we’re replacing it with the Scroll Lock key.

Click “OK” to close the “Remap Keyboard” window, and the remapped key should be active. Test it and make sure it works as expected.

If not, you can revisit the “Remap Keyboard” window in PowerToys at any time to change the settings. You can also click the Trash icon to completely remove the mapping.

How to work around a broken keyboard key on a windows 10 pc

Method 2: Swap One Keycap with Another

Almost every keyboard uses a key mechanism with a mechanical switch that actually does the electronics stuff. On top of that sits a piece of plastic called a keycap, which is the labeled piece that you press.

If a keycap breaks or goes missing, but the switch beneath it is okay, you can potentially use another similarly sized key’s cap. Again, you’ll want to choose one you don’t use often.

You can usually gently pry off a keycap with a flat head screwdriver. Just be careful not to use too much force they’re easy to break if you slip or pry too hard.

Once you get the keycap off, place it on the switch of the missing key and push down gently until it snaps into place. Obviously, the label on the key will be incorrect, but you can relabel it with a write-on sticker if you want.

Other Repair Options

If one of your keycaps is broken, and you’d rather buy a replacement than use one from another key, you might be able to find a new one on sites like Laptopkey.com. You can also try to find a non-functional or used keyboard (or an entire laptop, if it’s cheap enough) on eBay that you can use for replacement keycaps.

Depending on the type of keyboard you have (and your skill at repairing electronics), you might be able to replace a broken keyboard mechanism yourself. Although, for most, it’s probably easier to just replace the whole thing

When All Else Fails, Buy a New Keyboard

If you’ve broken a letter key, or another one that you use frequently, the options above might not sound appealing. Or, maybe your keycap transplant experiment didn’t work out. In these cases, it’s likely best to just get a new keyboard.

If you have a desktop, that’s easy to do just buy your new keyboard and plug it in! On the other hand, if you have a laptop, you’ll have to research a replacement keyboard assembly, and either figure out how to install it or pay someone to do it for you.

How to work around a broken keyboard key on a windows 10 pc

If the keyboard on your Windows 10 computer has a broken or missing key (and it’s one you don’t use often), you might be able to work around it until you get a new keyboard. Here are a few ideas you can try in a pinch.

Method 1: Remap the Key with Software

Using Microsoft’s free PowerToys utility for Windows 10, you can assign the function of a broken key to another you don’t use often, like the Scroll or Caps Lock, or a function key.

To do this, download Microsoft PowerToys, if you don’t already have it. After you launch it, click “Keyboard Manager” in the sidebar, and then click “Remap a key.”

We’ll use Esc as the broken key in our example, and replace it with the seldom-used Scroll Lock key.

How to work around a broken keyboard key on a windows 10 pc

In the “Remap Keyboard” window, click the plus sign (+) to add a shortcut.

How to work around a broken keyboard key on a windows 10 pc

On the left, you have to define the key you’re remapping. From the drop-down menu, select the broken key you want to assign to another one.

In the “Mapped To” section on the right, click the drop-down menu and select the key with which you want to replace the broken one.

In our example, the Esc key is broken and we’re replacing it with the Scroll Lock key.

How to work around a broken keyboard key on a windows 10 pc

Click “OK” to close the “Remap Keyboard” window, and the remapped key should be active. Test it and make sure it works as expected.

If not, you can revisit the “Remap Keyboard” window in PowerToys at any time to change the settings. You can also click the Trash icon to completely remove the mapping.

RELATED: How to Make Your Scroll Lock Key Useful on a Windows 10 PC

Method 2: Swap One Keycap with Another

Almost every keyboard uses a key mechanism with a mechanical switch that actually does the electronics stuff. On top of that sits a piece of plastic called a keycap, which is the labeled piece that you press.

If a keycap breaks or goes missing, but the switch beneath it is okay, you can potentially use another similarly sized key’s cap. Again, you’ll want to choose one you don’t use often.

You can usually gently pry off a keycap with a flat head screwdriver. Just be careful not to use too much force—they’re easy to break if you slip or pry too hard.

Once you get the keycap off, place it on the switch of the missing key and push down gently until it snaps into place. Obviously, the label on the key will be incorrect, but you can relabel it with a write-on sticker if you want.

Other Repair Options

If one of your keycaps is broken, and you’d rather buy a replacement than use one from another key, you might be able to find a new one on sites like Laptopkey.com. You can also try to find a non-functional or used keyboard (or an entire laptop, if it’s cheap enough) on eBay that you can use for replacement keycaps.

Depending on the type of keyboard you have (and your skill at repairing electronics), you might be able to replace a broken keyboard mechanism yourself. Although, for most, it’s probably easier to just replace the whole thing.

RELATED: How To Replace And Re-Solder A Mechanical Keyboard Switch

When All Else Fails, Buy a New Keyboard

If you’ve broken a letter key, or another one that you use frequently, the options above might not sound appealing. Or, maybe your keycap transplant experiment didn’t work out. In these cases, it’s likely best to just get a new keyboard.

If you have a desktop, that’s easy to do—just buy your new keyboard and plug it in! On the other hand, if you have a laptop, you’ll have to research a replacement keyboard assembly, and either figure out how to install it or pay someone to do it for you.

Good luck, and happy typing!

RELATED: How to Replace Your Laptop’s Keyboard or Touchpad

Using a free open-source software program

There are a couple of reasons why you might want to remap keys on Windows 10—the layout might feel wrong or the keys might be broken. Unfortunately, Windows doesn’t allow you to remap keys directly. You can map them by altering the registry yourself, which we wouldn’t recommend, or by using third-party software.

One of the easiest keymapping software to use on Windows is SharpKeys. This free and open-source software allows you to map one or multiple keys to another key, although it only supports keyboard keys as mouse or touchpad keys aren’t supported. Here’s how to remap keys on Windows 10 using SharpKeys.

How to work around a broken keyboard key on a windows 10 pc

Installing SharpKeys on Windows 10

A Windows installer file for SharpKeys is available on the SharpKeys GitHub repository, as is a portable version you can download to use on flash storage drives to take your SharpKeys installation with you. SharpKeys is open source, so you can choose to download the source code and compile it yourself if that’s your preference.

  • To remap your keys on Windows 10, download and install the latest version of SharpKeys from the releases section of the SharpKeys GitHub repository. The installer file is listed as an MSI installer file, or you can download and extract a portable ZIP version.

How to work around a broken keyboard key on a windows 10 pc

  • Once SharpKeys is installed, open it from your Windows Start menu or run the executable file from the extracted folder for the portable version. SharpKeys will warn you that using it will modify the registry, adding a single key to it to remap your keys. Press OK to accept the warning and allow SharpKeys to do this.

How to work around a broken keyboard key on a windows 10 pc

The main SharpKeys window will open once the warning has been accepted.

Remap Keys on Windows 10 Using SharpKeys

Once SharpKeys is installed, you can use it to begin remapping your keyboard keys. Before you start, however, you should check whether your keyboard locale is correctly set for your location. This might resolve issues when the at sign keys and quote keys on your keyboard are swapped over, for instance.

You can check this by right-clicking the Windows Start menu and clicking Settings. From here, click Time & Language > Language and check the locale listed under the Preferred Languages section.

How to work around a broken keyboard key on a windows 10 pc

If your locale is correct and you still need to remap other keys, you can start using the SharpKeys software.

  • To begin remapping keys in SharpKeys, click the Add button in the main SharpKeys window.
  • In the Add New Key Mapping window, you can select which keys you want to map. You map the key choices from the left-hand list to the physical keys listed in the right-hand list. You can scroll through and select these manually, or click the Type Key button under each section to find them automatically. Press OK when you’ve completed your key mapping.
  • You can repeat the above step to map multiple keys. To edit any of the choices you’ve made, select them from the list in the SharpKeys main menu, then press the Edit button.
  • Select an item and press the Delete button to remove that particular key mapping from your SharpKeys list. To remove all your key mappings at once, press the Delete All button instead.
  • The key mappings you create, edit, or delete using SharpKeys won’t apply until you write them to the registry. To do that, press the Write to Registry button in the main SharpKeys window.

How to work around a broken keyboard key on a windows 10 pc

Exporting Your SharpKeys Configuration to Other PCs

You may wish to export your SharpKey settings to other Windows 10 PCs if you want to use your remapped keys on multiple devices. You might want to do this before you reset and reinstall Windows on a PC using SharpKeys, too.

  • You’ll need to export your SharpKeys configuration first. Open SharpKeys and click the Save Keys button in the main window to begin.
  • In the Save SharpKeys Key List window, select a suitable location to save your SharpKeys configuration file. Give it a memorable name, then press Save to save the file.

How to work around a broken keyboard key on a windows 10 pc

  • Transfer the SharpKeys configuration file (in the SKL file format) to another Windows PC with SharpKeys installed. Open SharpKeys on that PC, then press the Load Keys button in the main window.
  • Locate your SharpKeys configuration file in the Open SharpKeys Key List window and select it. Press Open to load the configuration file and add the new keys to SharpKeys.

How to work around a broken keyboard key on a windows 10 pc

  • The exported configuration will be imported into SharpKeys, with the key list updating to show the new key mappings. Press the Write to Registry button to write this updated list to the registry.

How to work around a broken keyboard key on a windows 10 pc

Using Your Keyboard With Windows 10

If you remap keys on Windows 10, you can bypass broken keys or a poor layout, but that isn’t the only way you can use your keyboard more effectively. One method is to try using keyboard shortcuts, reducing your reliance on your PC mouse or trackpad.

That depends, of course, on whether you have a fully working keyboard. Remapping keys is one option, but you may need to look at more drastic ways to fix a water damaged keyboard if you’ve spilled a drink over multiple keys. If you have your own keyboard repair tips to share, please leave them in the comments below.

Ben Stockton is a freelance technology writer based in the United Kingdom. In a past life, Ben was a college lecturer in the UK, training teens and adults. Since leaving the classroom, Ben has taken his teaching experience and applied it to writing tech how-to guides and tutorials, specialising in Linux, Windows, and Android. He has a degree in History and a postgraduate qualification in Computing. Read Ben’s Full Bio

You probably need to clean whatever is under that key.

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One of the keys on Robert Arnold’s keyboard stopped working.

One bad key on your keyboard can make it impossible to write even the simplest email. After all, without the N key, your kids might be stuck eating “afterschool sacks.” Here’s how to fix the problem.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to [email protected].]

First, if your keyboard doesn’t have a separate number pad, check the Numlock key. If it’s on, it might rearrange some keys and make others unusable.

Otherwise, there’s probably something below the bad key. You have to get it out.

If it’s an external keyboard, turn it over and gently tap the back. If that doesn’t work, unwind a paperclip and try dislodging stuff from beneath the key. But don’t try either of these with a laptop’s built-in keyboard

If neither of those worked, or if the problem is with your laptop’s built-in keyboard, use compressed air to blow out whatever is beneath the problem key. You can buy a can of compressed air for as little as $4. Make sure the one you buy comes with a very thin straw (almost all of them do).

Attach the straw to the can’s nozzle, point the straw to below the problem key, and blast air under the key. Hopefully that will dislodge the dirt.

If nothing else works, try removing the key—and yes, I’m recommending this for both external and built-in keyboards.

Use a small, flat-blade screwdriver to pry the key off the keyboard. Insert the blade below the key and gently rotate the screwdriver until the key pops off.

Once the key is off, you can clean anything around it. To return the key, put it in place and press down.

If nothing else works, consider replacing the keyboard. It’s incredibly easy for an external keyboard. Just buy one and plug it in.

But if you have a laptop, consider paying a professional to replace the keyboard. Or, if you’re the do-it-yourself type, follow Ian Paul’s directions.

Do you want to customize the keyboard by remapping the keys? Why buy a new keyboard for your Windows when you can reconfigure the keyboard by remapping the keys. If are using Windows and the keyboard has some misplaced keys or keys that no longer work, or you want that Mac-style Command key on Windows keyboard, this can be done on your Windows 10 PC easily, here’s how you can remap the keys on Windows 10.

How to work around a broken keyboard key on a windows 10 pc

Remapping the keys is easy, all you need is this tool called PowerToys for Windows 10, thanks to Microsoft’s free PowerToys utility which helps you to reassign any key to work like any other key.

How To Remap Keys On Windows 10

To remap keyboard keys on Windows 10, follow these steps.

  • Download the Microsoft tool, PowerToys , and install it on your PC.
  • Launch the PowerToys and click the Keyboard Manager .
  • On the right side, click on Remap a key button.
  • In the next window, click on the (+) button as shown to add a key mapping.
  • Choose the key that you want to remap, you can choose any key you wish to change. It’s suggested to use the one that’s not working, broken, rarely used, or the Alt key if you are coming from a Mac-based computer.
  • Now choose a function key for the key you selected, choose Ctrl key if you have selected Alt key, or choose any other.
  • Click OK and Continue Anyway .

How to work around a broken keyboard key on a windows 10 pc

How to work around a broken keyboard key on a windows 10 pc

How to work around a broken keyboard key on a windows 10 pc

How to work around a broken keyboard key on a windows 10 pc

There’s no point in buying a whole new keyboard just because a single key isn’t working or it’s broken. If you can change it using the PowerToys tool in Windows, it can save you some money or time. If you frequently move from Mac to Windows, you may notice that remapping the Alt key to Ctrl can help you a lot.

That’s how you can remap the keys on Windows 10. If you like this guide, you can also check how to use the function keys without pressing the Fn key on Windows 10. Do check more Windows guides, tutorials, tips, and tricks . For more updates on the latest smartphones and tech, follow us on our social media profiles.

Frequently my Windows + Arrow keys stop working to snap things to sides/maximize/etc. Everything works fine after a reboot for awhile. But then I will be moving a window from one monitor to the next with the shortcut and the window disappears. It still appears under the program, but hover-highlight doesn’t bring anything up, nor does selecting from the task manager or Alt + Tab. The window (most often Google Chrome) is still active, plays music or a video, and Ctrl + W still closes any tabs on it, but it isn’t visible or movable. After this occurs, Windows + arrow keys (which the keys individually work just fine) will not work until I reboot again.

How can I fix this?

ETA: Snap itself still works if I drag the windows to the side. But I have 2 monitors open so without the shortcut I can’t properly/easily divide my screen on the joint-side.

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Replies (8) 

Thank you for contacting Microsoft Community.

Please provide more information to help you better:

Are you using a USB keyboard?

Have you made any changes to the PC prior to the issue?

What is the make and model of your keyboard?

Since you are able to use the other shortcut keys, means that the keyboard works fine. This issue can occur if the Arrow keys on the keyboard are faulty.

I suggest you to follow the methods below and check if it helps:

Method 1:

Try using the Arrow keys on other programs. Check if they are functional.

Most of the sytems have “Fn” key or a Function Lock key. This key can be used to Enable and Disable the Arrow keys. Check if the Arrow keys function after toggling the Fn key.

Method 2:

Try connecting a different keyboard to your computer. Try the shortcut keys once again. Check if they works.

Reply with necessary information and the result to help you further. Thank you.

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1. I am using a USB Keyboard. It is only keyboard I have.

2. I have not made any changes to the PC prior to the issue.

3. My keyboard is a Logitech K520.

The arrow keys work fine if used individually – as does the Windows key. Toggling with FN does nothing to allow the WIndows + arrow keys shortcut again, and since the arrow keys work individually this does nothing for that. Also of note: I have tried unplugging and replugging my keyboard back in, and the Windows + Arrow Key functionality still does not come back.

This is the only keyboard I have. I never had this issue with Windows 8.1, and as I stated after a reboot the WIndows + Arrow Keys shortcut will work, until Windows 10 messes up.

I believe it is a Windows 10 issue instead of a hardware issue because a window will literally disappear while using the Windows + Arrow Keys shortcut.

  • It is not minimized.
  • It is not on another screen.
  • It is not on another desktop. (I only have 1 Desktop, and regardless the Windows + Ctrl + Arrow Keys shortcut does work if I create a new virtual desktop.)
  • Hover-highlight on the program on the task bar does not bring the window back.
  • Using the task manager does not bring the window back.
  • Using Alt + Tab does not bring the window back.
  • And using WIndows + Arrow keys does not bring the window back.

After this Windows 10 issue occurs I lose the WIndows + Arrow Keys functionality until I reboot again. At which time, it will work perfectly for an indeterminate amount of time until a window gets “lost” while using the shortcut and becomes inaccessible for mouse functions (because I cannot see it, but other keyboard functions continue to work). Again this did not happen with Windows 8.1 and has only happened since upgrading to Windows 10.