by Jenefey Aaron Updated on 2020-04-26 / Update for OS X
Why is my FaceTime camera not working on Mac? Anyone knows how to activate FaceTime camera on my Thunderbolt Display. Every time I try, it says “No Camera Available – To use FaceTime Turn on the camera”? I do not see an option to “turn on camera” anywhere? Any help?”
With the built-in camera on MacBook, users are allowed to communicate with families and friends easily through FaceTime. But recently, some people complained that FaceTime no camera available on MacBook. Others also saw “there is no connected camera” error message from their computer. Reboot your Mac will be the first fix and it really worked for many people, but if it failed to work on your situation, follow the tips below.
1. Check Everything with The Camera
In most cases, FaceTime camera not turning on in MacBook can be bugs with the camera, check the following items before troubleshooting:
- Try another application such as iChat, PhotoBooth to see if the issue is application-specific
- Test the built-in camera in another user account to see if it is an user-specific issue
- Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
- Unplug the FireWire cable from your computer and the camera, after a while, plug the cable back in to the camera and the computer
2. Use A Command Line to Force Quit to Fix FaceTime Camera Not Working on Mac
If the FaceTime camera is still black and won’t turn on after the basic checkup, you can force quit the application using a command line.
- Quit all running applications on your MacBook that using the camera (FaceTime, Skype)
- Go to Launchpad -> Terminal (also find in the Applications/Utilities directory) and enter the following command:
sudo killall VDCAssistant
sudo killall AppleCameraAssistant
3. Fix FaceTime Camera Not Connected in Display
Sometimes FaceTime HD camera not working on MacBook is because it’s stuck on the internal camera and cannot select the display camera automatically; you can enable the camera manually.
- Open FaceTime on your Mac
- Go to Menu -> Video, select “Facetime HD Camera (Display)”
4. Use The Activity Monitor App to Fix FaceTime Camera Not Working on Mac
After trying the methods above, if the MacBook camera still not working on FaceTime, you may need to quit the process with the Activity Monitor App completely.
- Close any apps that need to use camera
- Open the Activity Monitor app through the /Applications/Utilities folder
- Click on the top left column where it will say “Process Name” to put the list in alphabetical order
- Find VDC Assistant in the list and click on it. Click on the “X” icon on the top left to close the process
Note: If the FaceTime app crashing, stuck on connecting or won’t active on iPhone, try Free Tenorshare ReiBoot for Mac to bring FaceTime back to life within seconds.
Now you got to know how to fix FaceTime camera not working on Mac clearly. If you still have more questions about FaceTime or other applications on MacBook, feel free to contact us.
Learn what to do if the built-in camera won’t activate or appear in an app on your Mac
Check the camera indicator light
If the camera indicator light next to the camera flashes green on your Mac notebook, contact Apple.
Update your software
Check Screen Time settings
If your Mac is using macOS Catalina and you use Screen Time, make sure your camera is turned on and apps that use the camera have time available.
- Choose Apple menu > System Preferences, then click Screen Time.
- Click Content & Privacy in the sidebar, then click Apps.
- Make sure the checkbox for Camera is selected.
- Click App Limits in the sidebar. If you need to use your camera with an app in the list, make sure the checkbox for Limits is not selected.
Give apps permission
If your Mac is using macOS Mojave or later, choose which apps can use your built-in camera:
- Choose Apple menu > System Preferences, then click Security & Privacy.
- Click the Privacy tab, then click Camera in the sidebar.
- Select the checkbox next to the apps that you want to use your camera in. You might be prompted to quit and reopen an app before it can use your camera.
Try another app
Try to use your camera in another app. For example, if you can’t use your camera in FaceTime, open Photo Booth.
Reset the SMC
If you still can’t use the built-in camera and you have an Intel-based Mac, resetting the SMC might help. Learn how to reset the SMC on your Mac.
If you can’t connect to FaceTime, learn what to do if FaceTime isn’t working on your Mac.
FaceTime is one of the top apps designed for making video calls. It is fun and easy to use, available for iPhone, iPad, and Mac. If you are using the app on your computer but having some issues, keep on reading. When FacetTime not working on Mac, there are several things to try in order to put things back to motion.
One of the most frequent errors related to FaceTime on Mac is that FaceTime might not work correctly if you face any Internet-related issues such as slow connectivity.
Some other causes include improper FaceTime & system settings and system bugs. Some errors may appear due to the Mac OS updates and some, due to specific errors on your account as well.
In this article, we are going to discuss some of the common fixes for you FaceTime, and we recommend you to open your app after applying any of the mentioned fixes (before moving onto the next fix) so that you can confirm whether the particular suggestions has worked or not.
The first fix is about rebooting your FaceTime app. It helps when your FaceTime was working absolutely fine just few moments before the error. It is possible that some system bug has occurred and you can avoid it by simply restarting your FaceTime. To close the app, you can follow the steps mentioned below:
- Press three buttons (Command, option, and Escape) on your keyboard at the same time.
- Upon pressing these buttons, you will see a screen with the “Force Quit” button.
- Choose the FaceTime app.
- Finally, click on “Force Quit”.
You should quit all other apps as well, which are running in the background and are not necessary, so that possibility of any bug is eradicated.
Another critical step is to verify your MAC’s date and time because due to the wrong date and time, FaceTime will not allow you to make calls and send messages. To correct your date and time, follow these steps:
- Press the Apple icon and select system preferences from the drop-down menu
- Select Date and Time from the System Preferences
- Just click on set date & time automatically
- Finally, make sure the automatic date and time is correct and is in accordance with the time in your country
If the errors you get are related to your verification or related to your email and phone information and you cannot make calls or send messages, then it is recommended to correctly re-enter and check information on your FaceTime account. It is possible that the error appeared due to wrong login credentials. To verify your information, follow the steps below:
- Launch the FaceTime app on your MAC.
- Then click FaceTime.
- Choose Preferences from FaceTime.
- Press the drop-down button on the menu and verify your email address and phone number in settings.
As discussed earlier in this article, Internet connectivity is one of the significant reasons why the issues may appear. You can try connecting and disconnecting your Mac from the Internet to check whether FaceTime works or not. To disconnect from the network, you can follow these steps:
- First of all, open the Apple menu
- Then select the “System Preferences” option from the menu
- Select the Network control panel from the preferences
- Then click on the Wi-Fi section and select your Wi-Fi connection
- And finally, disconnect your Mac machine from your network
After disconnecting you should restart your MAC so that all the small bugs are cleared out from the system. Once the machine restarts simply connect to your internet network again and check whether the app works now or not. If not, proceed to the next option.
Mac webcam misbehaving? Try these tips to find a solution
Many of Apple’s desktops and laptops include a built-in webcam, which the company cheerfully calls a FaceTime camera. However, if your mac webcam is not working, and displays as disconnected or unavailable when attempting to access it, you might not feel so cheery. Here’s what you can do to try and get it back up and running.
Check for applications using the camera. Typically, only a single Mac app can utilize the camera at a time. Ensure the application you’re trying to use isn’t being denied access to the camera because something else is utilizing it at the present moment. You can attempt to fix this issue by closing all other open applications that might be using the camera. Some example apps include FaceTime, Skype, and Photo Booth.
If you aren’t sure which applications might be accessing your camera, save your work, then close all open apps to rule everything out.
Restart the computer. You can perform a restart by heading to the Apple Menu in the upper left-hand corner of your Mac’s screen and clicking the Restart option. If any processes are using the camera in the background, a restart may fix the issue, providing you full access to the camera once again. Once the computer is back on, check to see if your webcam is functioning in a normal manner.
Reset your Mac’s System Controller. This might sound a bit overwhelming, but don’t worry. If your Mac’s webcam isn’t performing as it should, you can reset what’s known as the System Management Controller (SMC). The SMC controls many of the hardware functions of your Mac, and rebooting it may serve as a solution to your problems.
Reset a MacBook SMC
If you have a MacBook computer, here is how you go about resetting your SMC.
- Start by shutting down your MacBook
- Ensure your MacBook’s power adapter is attached to the computer.
- On the MacBook’s keyboard, hold down Shift+Control+Options keys simultaneously, then turn the power on to start the computer.
- After powering on the machine, keep the Shift,Control, and Option keys all held down at the same time.
- Allow thirty-seconds to pass before releasing the keys, allowing the Mac to boot as normal.
- Once your computer starts up, check to see if you now have access to your camera.
Reset an iMac, Mac Pro, or Mac Mini SMC
If you have a Mac desktop, here is how you go about resetting your SMC.
- Start by shutting down your Mac.
- Disconnect the power cord from your Mac.
- Hold down your Mac’s power button for thirty seconds.
- Release the power button, reattach your power cable, and boot your Mac as normal.
- Once your computer starts up, check to see if you now have access to your camera.
Go to an Apple technician. If none of the proposed solutions above can restore your Mac’s webcam, locate an Apple Store or authorized Apple technician to have your Mac serviced. Apple Stores offer free technical support at their in-store Genius Bar. We recommend making an appointment online at Apple’s support website so you’ll have a much shorter wait time to see a technician when you arrive at the store.
If you can’t make an appointment online, Apple Stores generally accept walk-in appointments but wait times can vary from only a few minutes to a few hours.
Call Apple Support. An alternative to going to an Apple Store, contact Apple’s telephone-based support to seek out a solution without the need to leave your home.
Before we start
Having spent some years coding applications for macOS we’ve created a tool that everybody can use. The all-round problem fixer for Mac.
So here’s a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. But to help you do it all by yourself, we’ve gathered our best ideas and solutions below.
Features described in this article refer to the MacPaw site version of CleanMyMac X.
Most Macs, with the exception of the Mac mini and Mac Pro, have a FaceTime camera built-in. Most of the time it, to coin a phrase, just works. Sometimes, however, it doesn’t and it can be difficult to know what to do. So, in this article we’ll show you how to fix it.
What to do if the FaceTime camera is not working on your Mac
If your FaceTime camera fails to work, you’ll usually see an error message on screen telling you that it has been disconnected or that it’s unavailable. If it’s unavailable, it may be that another application is using it. To find out, do the following.
- Press Command+Tab to see the app switcher, which shows all the open apps.
- If you see Skype or another app that uses the camera, press tab until you get to it, let go, then quit the app.
In recent versions of macOS, you can control which apps have access to your camera. Go to Apple menu>System Preferences>Security & Privacy and choose Camera. You will see a list of apps that have access, to remove access from an app, uncheck the box next to the app.
If there is no app using the camera, or if quitting the app doesn’t work, restart your Mac.
Check your Mac for undocumented Login items
If quitting apps and restarting your Mac doesn’t work, the next step is to recent your Mac’s system management controller (SMC). It’s not complicated, but it does vary according to the type of Mac you have and takes a little while to complete. Before doing that, I recommend optimizing your Mac and clearing out any junk files from apps that may be causing problems with your FaceTime camera. The easiest and quickest way to do that is to use CleanMyMac X. It tracks login items and launch agents, as well as hung applications and processes that are using lots of resources, any one of which could be causing a problem for your FaceTime camera.
- Go to the CleanMyMac X site and download a free version of this app.
- When you see the instruction, install it, and when it’s done, open it from your Applications folder.
- Choose Optimization in the sidebar on the left.
- Press View All Items.
Start at the bottom with Heavy Consumers, and click on each of the four categories. If you see a hung application or heavy consumer, press Quit to close it. Review the list of login items and launch agents. If there are any you don’t need, check the box next to it and press Remove.
CleanMyMac X is notarized by Apple so it’s safe to use on your Mac.
Reset the SMC
System Management Controller is in charge of keyboard, energy, lighting, and other basic functions of your Mac. When you suspect that the hardware may be involved, you may try to reset the SMC. It’s basically a special Mac restart.
For your portable Mac
- Shutdown the MacBook and make sure the power adapter is connected.
- Hold Shift + Control + Option (Alt) and press the power button.
- Keep holding those three keys as the MacBook starts up.
- After 30 seconds, release the keys and let the Mac finish booting
How to reset the SMC on a desktop Mac
- Shutdown the Mac.
- Remove the power cable.
- Hold down the power button for 30 seconds.
- Re-attach the power cable and boot the Mac.
Once your Mac has re-booted, the camera should work as normal.
If your Mac camera is not working, there are several steps you can take to identify the problem and fix it. Use the advice above and it should be working in no time. In particular, using CleanMyMac X’s Optimization module should help fix problems caused by other applications.
Many Mac laptops and desktops come with an in-built camera. Most of th time the camera works just fine, and that’s how it suppose to be. But, when it comes to tech, an issue here and there is a completely normal, even with the camera. If your Mac camera not working, try the solutions listed below.
Mac camera not working – Ways to fix it
There are several things that you can do to make camera work again. If you own Mac notebook and the camera flashes green, contact Apple.
Before anything else, make sure nothing covers the lens.
Make sure the apps have permission
If you have macOS Mojave or later, you need to make sure that the app has a permission to use the camera. Here is how you can do that:
- Click on the Apple menu
- Go to System Preferences
- Now click Security & Privacy
- Select the Privacy tab and click Camera
- You will see the list of apps. Give the apps permission by checking the ones you want.
You may close the app and launch it again to be able to use the camera.
Reboot your Mac
Sometimes, the issue can be resolved with a restart. It will give your Mac a system refreshment and it can fix minor bugs and issues along the way. Click the Apple menu, and then click Restart.
Screen time settings
Perhaps the screen time restrictions are causing the problem. Here is what to do:
- Click on the Apple menu
- Now go to System Preferences and click Screen Time
- Click Content & Privacy and click Apps
- The checkbox for camera should be selected
- If it isn’t, enable it.
Update the OS
See if there are OS updates available. The updates bring new features and interesting things, but they also include bug fixes. Here is what you need to do:
- Click on the Apple menu and go to System Prefernces
- Click Software Update
- If there is a new version, click Upgrade Now.
If nothing seems to be working, you can reset SMC (system management controller). You will find all the steps for that by clicking on this link.
Is your mac camera not working? Well that’s a technical issue, let’s see how to fix your Mac camera not working issue easily in this page without any hassle
The MacBook is a technological marvel of the 21st century, offering users a growing range of accessible services at their fingertips. However, if your webcam does not work on your Mac and is displayed as offline or unavailable when you try to access it, you may not be happy.
Some Mac users learn that their “MacBook camera not working” when the message from the connected camera is not displayed. One of the most common ways to solve this problem is to restart the computer. However, you should first try to fix the Mac camera not working error by restarting the Mac but restarting the computer can only solve some minor problems related to your Mac.
How to fix the Mac camera not working?
Over the years, it has been determined that camera issues like Mac camera not working error is complex to fix, so we recommend that users exercise some ease while solving this issue on their Mac. Here are some basic steps you can use to correct them:
Check for apps using your camera
The first step to resolving this issue is to confirm whether it is an application or a software problem. To make sure that it’s an app issue or a camera issue, make sure you test multiple apps on your Mac using the camera for example test iMovie, FaceTime, Photo Booth, etc.
If there is no problem with the Mac FaceTime issue in some apps, it’s safe to say that the error is caused by the affected apps. Alternatively, if the problem exists in all applications, it is safe to say that the camera hardware or software or firmware supporting it may be the source of the problem.
Change your Mac camera settings
Depending on the nature of the MacBook, even recent Macs do not support the camera setup app. This may be because most apps that use the webcam have setup options to help users modify the feature to their liking. In the app interface, be sure to select the built-in camera as a way to take your photos and make sure to adjust its features appropriately before calling on Skype, FaceTime or any other app to avoid a Mac FaceTime camera not working or same errors.
Quit all camera-based applications
If the above solution does not work, the implementation of this moderate solution should lead to positive results. Quit all camera-based applications, then access the Applications folder> Utility and activate ActivityMonitor.app.
- Click Launchpad.
- Click Terminal.
- Type “sudo killall vdcassistant”, then press Enter on your keyboard.
- Type your password (the password you use to sign in to your MacBook Pro) and press Enter.
- Wait until the system closes all operations. Then check to see if you can use the camera.
I hope it does. But if not, there are three other fixes you can try.
Restart your MacBook
Due to some disrupted basic operations that may reduce the ability of apps to access the camera, the above problem is likely to persist. To finish all operations, it may be necessary to restart your MacBook especially after the boot option fails to produce positive results.
You can perform a reboot by going to the Apple menu in the upper-right corner of your Mac screen and clicking the Restart option. If any operations are using the camera in the background, restarting may resolve the issue, giving you full access to the camera again. Once your computer restarts, check to see if your webcam is working normally.
Force your AppleCammeraAssistant or VDCAssistant to quit
If the problem persists after all the above fixes, it is important to try this simple fix. Software names VDCAssistant are responsible for activating the camera when needed, and most often when the program suspends or encounters a malfunction, it transmits these errors across all camera-based applications, preventing their use of the camera.
- Quit all apps accessing the camera
- On the Spotlight Search tab, start Terminal by searching for it
- In Terminal, type
, press Enter
- In Terminal, type
, press Enter
- Confirm the solution by running an application based on the camera
Update your apps and macOS
If there is no problem with the Mac FaceTime app in your camera, it may be a compatibility issue that can be fixed by updating the app in the App Store to the latest version. Furthermore, while there are such issues, if a security update is available, users are advised to update their operating systems to the latest version.
Enable FaceTime camera on the screen
FaceTime HD cameras can sometimes fail to play because your Mac is stuck in the internal camera. In this case, the camera cannot switch the display camera automatically. To resolve this issue, you can change it manually. To help Mac switch between cameras, open the FaceTime app, tap Video in the menu at the top of the screen, and choose FaceTime HD Camera (Display).
If none of the solutions given above can help to fix Macbook camera not working error then it is advisable to locate the Apple Store or an Apple Authorized Technician to operate your Mac. Apple Store offers free technical support at its Genius Bar store. We recommend that you make an appointment online at the Apple Support website, so you’ll have a much shorter waiting time to see a technician when you arrive at the store.
Camera is an integral part of any digital device you use. Be it a Windows computer or a Mac or any smartphone, if this is not working you are missing a lot on your device.
Don’t worry if the camera on your Mac has suddenly stopped working! There might be either a technical glitch or some software update issues. No matter what issue has stopped your Mac camera from working, we will list down all the possible ways to fix the issue in this article below. Usually when the camera stops working on your macOS, you get to see an error message stating ‘No camera connected’ or ‘No camera available’ whenever you launch an app that uses the camera.
‘I tried video calling on Skype on Mac but got an error message ‘No camera available’. Can it be resolved?’
How To Fix ‘Camera Not Working’ On Mac?
The camera issues on Mac are usually very minor and can be resolved using a few simple hacks such as a mere restart. Well, if you are facing issues with your Mac’s camera, this guide here will help you resolve the issue in no time. But before we proceed, it is important to know if the camera on Mac is used by any other app?
It is evident that the camera on Mac is used by one program or app at one time. Therefore, it is important to check if the camera is in use on any other app like Skype, FaceTime or more. The camera might be running in the foreground or background.
To check which apps are running in the background, press Command + Space and type in Activity Monitor. If you see any app in the list that might be using a camera, close it directly from the Activity Monitor itself.
Method 1: Force Quit VDCAssistant and AppleCameraAssistant
If you immediately want to use the camera on your Mac and not having much time to troubleshoot the error, you can restart the camera related processes including VDCAssistant and AppleCameraAssistant. Wondering what these programs are? Well, these are the programs that run in the background everytime the Mac’s camera is used.
If there exists some complications, these apps are the reason for the apps like Skype or FaceTime not able to use the Camera. Here’s how to force quit these apps on Mac:
- Close all the applications that have camera access.
- Now, navigate to spotlight search and search for Terminal. Once found, click Enter to launch it.
- Once launched, type in: sudo killall VDCAssistant and press If asked, enter password and press Enter again.
- Then type in: sudo killall AppleCameraAssistant and press Enter.
Once done, launch an app that uses your Mac camera and see if it works. Usually, this is the best method to fix ‘camera not working’ on Mac.
Method 2: Adjust Your Camera Settings
If the first method didn’t work for you, you need to check for the camera settings. However there are no camera settings specified under the System Preferences section and therefore, you need to check for the app-specific settings. For instance check for Skype or FaceTime built-in camera settings to ensure you have selected the right camera choice i.e. built-in camera is selected.
Method 3: Reboot Computer
Another solution to the problem here is to restart your Mac and see if the problem still persists. Restarting your Mac will close all the background running apps and temporarily shut down your device. While you can also opt for restarting your Mac as it will clear the RAM and end all the processes. Even the apps including the camera use will also be forced closed after a quick restart or shut down of a computer.
Method 4: Update Software
Last but not least, you can check your macOS for any software updates. If you are getting error messages like ‘no camera available’ the reason may be the available security updates on Mac. While you check for macOS updates, you might find some bug fixes or something related to the camera issues that might be restricting your camera to work. Check this out and see if updating software resolves the error.
That’s all folks! These were some of the quick and the best ways to fix Camera not working on your macOS. Checkout these ways and see if the problem is resolved. If not, you need to rush to a service station to get your Mac camera fixed.
Feel free to contact us through our social media platforms or drop us your suggestions in the comments section below.
Don’t panic if your Mac’s camera suddenly stops working during a video call or if you see a “No camera connected” or “No camera available” error when you launch an app. Camera issues on the Mac are usually minor, and their solutions can be as simple as just shutting down and powering up your computer. If you’re having trouble using your Mac’s built-in camera, try one of these quick fixes to get it working again.
Is the Camera in Use By Another App?
One thing that’s quite easy to forget is that the camera can only usually be used by one app or program on your Mac at any one time. Check to see whether camera-based apps like Skype, FaceTime, Photo Booth or another app is running either in the foreground or background, and close any that you’re not using at that moment.
You can check the Activity Monitor ( Command + Space , type “activity monitor”) to see whether one of those apps is running in the background. If it is, close it straight from the Activity Monitor.
To close an app in Activity Monitor, click it in the list then click the “x” stop sign-style button at the top left corner.
Force Quit VDCAssistant and AppleCameraAssistant
If you need to use your camera right away or can’t dedicate a lot of time to troubleshooting the issue, try restarting camera-related processes like “VDCAssistant” and “AppleCameraAssistant” in the Terminal app. VDCAssistant and AppleCameraAssistant are programs that run in the background whenever you use your Mac’s built-in camera. Complications with these processes can affect any number of applications that can access the camera like FaceTime, iMovie, Messages, and Skype.
To force quit VDCAssistant and AppleCameraAssistant:
1. Close any application that has access to your camera.
2. Click the Spotlight Search icon, search for Terminal, and press Enter to launch it.