July 15, 2014 by Mitz
You turn on your computer with the intention to listen to some great music or to a watch a super hit movie of the latest release, but suddenly your hope starts to fade away as you realize your computer is not producing any sound! Well, this can happen occasionally and there could be several reasons why this would happen. If you have the patience and a little bit of basic knowledge on computer repair and troubleshooting, often you can fix this sort of problem on your own.
Why Sound Problem Occurs?
Every computer needs a sound processing technology installed or embedded into your system that can modulate and demodulate audio signals of different media into a PC recognizable format. This sound processing technology comes in the forms of a sound card or an integrated sound device. For desktop computers, a separate sound card is normally used and inserted into a PC slot that is attached to the motherboard (main circuit board inside your PC).
In a laptop, there is no sound card, instead they come with a built in sound processing systems within the motherboard. Often that is the reason why you wouldn’t get Hi-Fidelity sounds in laptops because of its limited capability.
But in desktops, you can use any type of sound cards based on your needs, and some of the available sound cards today with simulated surround sound capability, crystallizers and dynamic processors can produce amazing sounds of professional studio quality that will rock your home computing environment. You also need great speakers or headphones hooked up into your sound card, so that the sound that is being generated inside the PC could be channeled into your ear with significant enhancement. A sound card generally has several I/O ports and when you are plugging your speaker, you need to make sure it is going into the right port where it is really supposed to go. Otherwise, you would be left with the “sound of silence”!
Main Sound Problems
Root causes for sounds not being generated in your PC are as follows:
- There is no sound card in your PC, sound card is not properly inserted into the slot, audio cable of the CD/DVD drive is not connected to the sound card or the sound card has gone out of order.
- Sound drivers are not properly installed in your system.
- Speakers are not properly connected to the sound card.
- Speaker is out of order or speaker cables are bad.
- Speaker or Microphone sound is muted in your sound control panel.
How to Identify and Fix PC Sound Problem?
Different people, based on their level of expertise, will take different measures to try and fix any computer problem. I normally try out the easy and pragmatic steps first than heading for a more complex route immediately. Let’s follow some of the following activities to identify and fix the “no sound” problem of your PC;
#1. A Fresh Restart to Get The Sound Working Again
Always do a fresh restart – It takes care of the problem most of the time.
#2. Check Your Sound Connections
If no use, check that your speakers are connected to the right port in the sound card. Every audio cord, whether it is from the speakers or the headphone, will have at least two cords – a) One output cord to bring sounds from the PC to the speaker so that the speaker can boost it and you can hear what your computer generates and b) One input cord to stream in your voice or any other sound to the PC through a microphone or another external device. Therefore, to hear sound generated by your computer, you need to make sure the output cord (often marked with a headphone symbol on it) is connected to the output port of the sound card.
#3. Is Sound Muted?
If connections are perfect, click on the speaker symbol on your taskbar as shown in image 1 and check that your speakers are not muted. If muted, unselect the mute option – that should bring back the audio feature.
#4. Check Device Manager
If nothing has changed, let’s head straight to the PC’s control panel – and then device manager like we have done several times in the past. And then expand “Sound, video and game controllers” under device manager as shown in image 2. You will see your sound card listed there with the manufacturer’s name like “Creative Sound Blaster 16”, or “Asus Sound Card” etc depending on the card you have, provided you have a desktop PC. If you have laptop, then you will see something like what is showing right now in the image 2.
#5. Sound Card Connection
If you see nothing at all under “Sound, video and game controllers” – It means there is no sound card getting detected in your PC or there is a major problem in the main motherboard. If that is the case, either you open the CPU box and check if the sound card is properly inserted into the slot or try another slot right next to it, then reboot and recheck in the device manager or you can call your computer specialist to check it out for you.
#6. Audio Driver Problem
If the sound card is detected but there is an exclamation mark with a yellow tattoo on it, it means problem with the sound driver. In Windows XP, right click on the sound card – select “properties” – “driver” – and then “update driver”. In Windows 7, you can do the same by right clicking on the sound card and then – “update driver”. You need to have the software CD that came with your sound card inserted into your CD or DVD drive to do this. Your software CD might have an “Autorun” program that will automatically launch the driver and related software installation program. You can go ahead in that way also after aborting from the control panel.
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Once the driver is installed, you should reboot the PC. If no error massage was generated during the installation process, the exclamation sign with the yellow mark has gone for good, and the card’s property says “this device is working properly”, then you are all set to get sound! Even then, sometimes you need to increase the speaker volume or recheck the cable connections. You may have a faulty speaker cable also. You may try with a new cable or another set of speakers or a headphone just to make sure you are not fooling around with a silly mistake there.
#7. Faulty Sound Card
If doing all that didn’t change anything at all, and your sound card is still showing error in device manager, you probably have a faulty sound card! In that case, you know what to do – replace the trouble maker with a groovy latest model sound card. To test this you can take out your sound card and try the onboard sound, if your computer has this option. You can also add another sound card into the computer to test. If you have a laptop it is simply best to take it straight to a professional to test.
No Sound When You Play a CD in Your Computer
It also happens that you are getting sound in your PC but when you play an audio file from your CD/DVD drive, you won’t hear anything. This is because your CD/DVD drive’s audio cable is not plugged into your sound card! You have to take the CPU cover off and connect the audio cable coming out of the CD/DVD drive to the designated pins on your sound card. You can always refer to the user manual of your sound card to see how that is done.
Dec. 08, 2020 / Updated by Bessie Shaw to Windows 10
Sound not working is one of the awful problems you may encounter while working remotely from home. Many users reported that their Windows 10 computers played no sound after they unplugged headphones from the jack port. After the Windows 10 upgrade, you are able to hear sounds from the headphones as it should be. But when you unplug the device, there’s no sound playing from the internal speakers of your laptop or other speakers connected to the computer. You may just see the active green bar, but you need to restart the PC to hear the sounds back from speakers normally.
Today, let’s take a close look at how to troubleshoot such no sound problem after using headphones.
4 Solutions for No Sound after Unplugging Headphones
There are various factors that cause sound not working in Windows 10 when you unplug your headphones from the jack port. The no sound issues may be caused by some software or programs, incorrectly audio configuration, disabled services, faulty sound drivers, etc.. You can read the content below for solutions to fix your no sound issues in Windows 10.
Solution 1: Check Audio Settings in Windows 10
Firstly, you need to check hardware related to such no sound issue on either your desktop or laptop.
Step 1. Connect the external speakers to another computer. Make sure the device is able to work as usual.
Step 2. Check if the sound card is in its right place. You can unplug it and then plug it back to the port. Also, clean the dust from both the sound card and the port.
Then，go to the Playback devices to check if there are muted or disabled devices. Some incorrectly configured sound devices can result in no sound when the headphones are unplugged.
Step 1. Unplug the headphones form the jack port and then right click on the speakers icon on the task bar.
Step 2. Select Playback devices.
Step 3. Double click on the speakers you’re going to use to play sounds. Choose General tab and go to the Device usage to see if this device has been disabled. If so, select Use this device (enable) from the drop-down menu.
Step 4. Click Apply and OK to close the box and back to the original box.
Step 5. Highlight the speakers and click on the Set Default button below if you want it to be your default audio device.
If you’re not sure whether there’re audio configuration problems, you can make Windows 10 detect the problems automatically by clicking Troubleshoot sound problems.
Solution 2: Reinstall Audio/Sound Drivers
Most of the sound not working issues are caused by audio or sound drivers. The drivers help Windows OS keep communicating with hardware like Bluetooth speakers, headset, headphones, etc.. Some users reported that they’ve fixed the no sound problem by using Driver Talent, the professional driver download and update utility.
You can click the button above to have Driver Talent directly and follow the steps to reinstall or repair the audio drivers and troubleshoot the no sound issue after unplugging headphones.
Step 1. Select Uninstall Drivers from the left column. Choose the Audio device and click on Uninstall to remove the audio driver.
Step 2. Select Driver Status. Choose the audio device and the proper version. Click on the Download button. Driver Talent will download the driver automatically and help you install it.
Step 3. Restart your computer to make the audio driver updates take effect properly.
Note: It is recommended to back up drivers before any driver changes on your computer.
Solution 3: Try the Audio Repair Tool on Driver Talent
There is a useful tool specially designed for audio issues on Driver Talent, which is called Audio Repair. To get rid of the no sound issue after unplugging headphones in Windows 10, you can also have a try on it. Take these steps.
Step 1. Launch Driver Talent and get to the Tools section. Find Audio Repair on the right and click on Try Now.
Step 2. Wait a moment for the Audio Repair tool to detect sound issues.
Step 3. After the detection, select the Playback device you are using and click on Fix It Now.
Step 4. The Audio Repair tool will automatically repair the issue for you. Please wait for a while.
Step 5. When the repair is done, play music to check if it works.
If it doesn’t work, you can click on the Need help button below to ask for help. You are welcome to share it with your friends on Facebook if you find it useful.
Solution 4: Modify the Registry and Fix No Sound after Unplugging Headphones
Step 1. Use Windows shortcut keys Win + R to launch Run. Type into regedit and hit the key Enter.
Step 2. Find Beep in the Registry Editor via the path below:
Step 3. Value it from no to yes and then click OK.
Step 4. Close the dialog box and restart the PC to see if the no sound problem has been resolved.
Note: Don’t change other entries in the Registry Editor in case serious system problems like endless reboot, Windows 10 VIDEO DXGKRNL FATAL ERROR BSoD error, slow boot, etc. annoy you suddenly.
You may also be interested in these articles related to Windows sound:
If you still fail to fix the no sound issue after unplugging headphones in 2017 Windows 10 updates, don’t hesitate to comment below to let us know. We’ll try our best to help you. If you have any other Windows 10-related issues, you can check for the solutions in our Windows 10 Issues and Fix section.