How to make windows troubleshoot your pc’s problems for you

This post mainly teaches you how to use Windows Store Apps troubleshooter for Windows 11/10 to fix problems with apps from Microsoft Store. If you are looking for solutions for other computer problems, you can go to MiniTool Software official website.

Microsoft has a Windows Store Apps troubleshooter that can help automatically scan your system to detect and fix problems related to Microsoft Store apps. Check how to run Windows Store Apps troubleshooter in Windows 11/10 below. Some other possible solutions to help you fix apps issues are also provided for your reference.

How to Run Windows Store Apps Troubleshooter

You have two ways to access the Windows Store Apps troubleshooter in Windows 11/10, namely, from Settings and Control Panel. Check the detailed guides below.

Run Windows Store Apps troubleshooter from Settings:

  1. Click Start -> Settings -> System.
  2. Click Troubleshoot.
  3. Click Other troubleshooters.
  4. Click the Run button next to Windows Store Apps.

For Windows 10, you can click Start -> Settings -> Update & Security -> Troubleshoot, click Windows Store Apps, and click the Run the troubleshooter button.

Launch Windows Store Apps troubleshooter from Control Panel:

  1. Press Windows + R, type control panel, and press Enter to open Control Panel in Windows.
  2. Click the drop-down icon next to View by and select Small icons or Large icons.
  3. Click Troubleshooting.
  4. Click View all in the left panel.
  5. Find and click the Windows Store Apps option.
  6. Click Next to run Windows Store Apps troubleshooter to troubleshoot problems that may prevent Windows Store Apps from working properly.

Windows 11/10 has a hardware troubleshooter to help you solve problems related to your computer hardware. Check how to run the hardware troubleshooter on PC.

Other 6 Tips to Help Fix Windows Store Apps Issues on Windows 11/10

Tip 1. Make sure Windows is up-to-date. Click Start -> Settings -> Windows Update -> Check for updates to update Windows 11. Click Start -> Settings -> Update & Security -> Windows Update -> Check for updates to update Windows 10.

Tip 2. Check the system requirements for downloading and installing the app. Make sure the app can run on your Windows versions.

Tip 3. Check app updates in Microsoft Store. Click Start, type Microsoft Store and select Microsoft Store to open it. In Microsoft Store, click the three-dot icon and select Download and updates -> Get updates to install any available updates.

Tip 4. Repair or reset the app. Click Start -> Settings -> Apps -> Apps & features. Select the target app and select Advanced options. Click the Repair button or Reset button to repair or reset the app.

Tip 5. Uninstall and reinstall the app. You can uninstall the problematic programs in Windows 11/10 and then download them from Microsoft Store again.

Tip 6. Reset Microsoft Store app. Press Windows + R, type wsreset.exe, and press Enter to reset Windows Store.

Bottom Line

This post introduces how to run Windows Store Apps troubleshooter on Windows 11/10 from Settings or Control Panel. Other 6 tips to help you fix problems with apps in Microsoft Store are also offered.

If you meet other computer problems, you can go to MiniTool News Center to take a shot. MiniTool also provides some useful free computer software programs like MiniTool Power Data Recovery, MiniTool Partition Wizard, and more.

This post teaches you how to use Windows 11/10 troubleshooters to detect and fix Windows errors automatically.

Chris Hoffman is Editor-in-Chief of How-To Geek. He’s written about technology for over a decade and was a PCWorld columnist for two years. Chris has written for The New York Times and Reader’s Digest, been interviewed as a technology expert on TV stations like Miami’s NBC 6, and had his work covered by news outlets like the BBC. Since 2011, Chris has written over 2,000 articles that have been read nearly one billion times—and that’s just here at How-To Geek. Read more.

Windows includes a variety of “troubleshooters” designed to quickly diagnose and automatically solve various computer problems. Troubleshooters can’t fix everything, but they’re a great place to start if you encounter a problem with your computer.

Troubleshooters are built into the Control Panel on Windows 10, 8, and 7, so practically all Windows users can take advantage of them. On Windows 10’s Creators Update, most troubleshooters are now available through the Settings app.

Windows 10

If you’ve installed Windows 10’s Creators Update, you’ll find these in Settings. Navigate to Settings > Update & Security > Troubleshoot.

As of the Creators Update, the following troubleshooters are available here: Blue Screen, Bluetooth, Hardware and Devices, HomeGroup, Incoming Connections, Internet Connections, Keyboard, Network Adapter, Printer, Playing Audio, Power, Program Compatibility Troubleshooter, Recording Audio, Search and Indexing, Shared Folders, Speech, Video Playback, Windows Store Apps, and Windows Update.

If something isn’t working properly on your PC, the associated troubleshooter may find and fix the problem for you.

Select the troubleshooter you want to run and click “Run Troubleshooter”. Many troubleshooters will run automatically and fix problems they find, while some troubleshooters will suggest various fixes you can choose whether to apply.

The Settings interface doesn’t list every available troubleshooter. For example, it omits the Background Intelligent Transfer service, Windows Media Player DVD, Windows Media Player Library, and Windows Media Player Settings troubleshooters.

These are still available if you need them—they’re just buried in the Control Panel. To find them, open the Control Panel, type “Troubleshoot” into its search box, and click the “Troubleshooting” icon.

Click “View all” at the left side of the Troubleshooting pane and you’ll see a full list of available troubleshooters.

Windows 7 and 8

You’ll find these tools in the Control Panel on Windows 7 and 8. You’ll also need to use the Control Panel if you’re using Windows 10’s Anniversary Update or an earlier version of Windows 10.

Navigate to Control Panel > System and Security > Troubleshoot Common Computer Problems. On Windows 7, click “Find and Fix Problems” instead.

You’ll see a list of the most common troubleshooters you might need.

These aren’t the only available troubleshooters. Click “View All” in the sidebar to view a full list of troubleshooters. Here’s a list of the troubleshooters you might find, although not all versions of Windows include the same troubleshooters:

  • Background Intelligent Transfer Service: Finds and fixes problems with the Background Intelligent Transfer Service, which Windows Update and some other services use for background downloads.
  • Hardware and Devices: Checks your computer for issues with hardware devices. If a hardware device–particularly a recently installed one–isn’t working properly, this troubleshooter can find and fix problems with hardware detection and drivers.
  • HomeGroup: Looks for problems with your HomeGroup network and file-sharing settings.
  • Incoming Connections: Checks if the Windows Firewall is blocking incoming connections you need and help you unblock them.
  • Internet Connections: Detects and fixes problems with your Internet connection and loading websites.
  • Internet Explorer Performance: Identifies problems that can slow down Internet Explorer and fixes them.
  • Internet Explorer Safety: Identifies settings that can cause security and privacy problems in Internet Explorer and fixes them.
  • Network Adapter: Finds and fixes issues with your Wi-Fi adapter or other network adapters.
  • Playing Audio: Scans for problems that can prevent sound from playing properly.
  • Power: Identifies and fixes problems with power settings to increase your computer’s battery life.
  • Printer: Checks for and fixes problems with printers and printing.
  • Program Compatability Troubleshooter: Helps you choose the best compatibility settings for running programs designed for older versions of Windows.
  • Recording Audio: Scans for problems that can prevent microphone audio recording from working.
  • Search and Indexing: Fixes problems with Windows Search and the indexer.
  • Shared Folders: Identifies issues that can prevent shared network folders from functioning.
  • System Maintenance: Finds and fixes broken shortcuts and performs and system maintenance tasks, including checking if your clock is the correct time.
  • Video Playback: Detects problems that can prevent videos from playing back properly and fixes them.
  • Windows Media Player DVD: Fixes issues that can prevent DVDs from playing in Windows Media Player.
  • Windows Media Player Library: Fixes issues with Windows Media Player’s media library.
  • Windows Media Player Settings: Fixes issues with Windows Media Player’s settings.
  • Windows Store Apps: Repairs problems that can prevent Windows Store apps–in other words, Windows 10’s new Universal Windows Platform apps–from working properly.
  • Windows Update: Identifies and fixes issues that can cause Windows Update to not work at all, or fail to install some updates.

To run a troubleshooter, just click it in the Troubleshooting pane. To quickly find a relevant troubleshooter, you can perform a search from the Troubleshooting window.

The troubleshooter will launch after you click it. Just click “Next” to begin troubleshooting.

Most troubleshooters will run automatically, looking for problems and fixing any issues they find. To prevent the troubleshooter from automatically making changes to your system, click the “Advanced” link at the bottom left corner of the troubleshooter window and uncheck the “Apply Repairs Automatically” option. You’ll be prompted with more information before the troubleshooter makes any changes to your system.

While most troubleshooters run automatically, some troubleshooters will give you options you need to click. For example, the Program Compatibility troubleshooter will walk you through choosing a program that isn’t working properly and changing its compatibility settings. The Incoming Connections troubleshooter will ask you what you’re trying to do so it know what type of incoming connection to troubleshoot.

That’s about it. There isn’t a troubleshooter for every issue you’ll encounter, and the troubleshooters that do exist won’t be able to fix every problem. But troubleshooters are a good place to start when you encounter a problem with something.

You can often fix glitches in Windows with help from the right troubleshooters.

Are you bumping into trouble with Windows? Maybe it’s freezing or crashing, or perhaps a particular application or feature isn’t working right.

Trying to narrow down the cause and fix the problem can be challenging and time-consuming. Instead, let Windows itself come to your rescue via its built-in troubleshooters.

Available in any supported version of Windows, the built-in troubleshooters target specific types of problems based on the feature or category. Having trouble connecting to the internet? Run the Internet Connections troubleshooter. Bluetooth headaches? Run the Bluetooth troubleshooter. The troubleshooter analyzes the problem, suggests a solution, and in some cases even implements the fix itself. Let’s see how the Windows troubleshooters can pinpoint and resolve problems.

Run From Control Panel

Troubleshooters are accessible in Windows 10, 8.1, and 7. In Windows 8.1 or 7, you access the troubleshooters from Control Panel. In Windows 10, you can run them either from Control Panel or Settings. I’ll try it from Control Panel first, so you can follow along no matter which version of Windows you use.

Okay, let’s say you’re being plagued by a persistent problem in Windows. You may have already tried various methods to resolve the issue, but you’re still stuck with it. Open Control Panel in large icon view and double-click on the icon for Troubleshooting.

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How to use the Windows 10 troubleshooter to fix just about anything on your computer

How to use the Windows 10 troubleshooter to fix just about anything on your computer

Microsoft Windows 10 is a complicated operating system, but users can often fix basic configuration issues with the Troubleshooter. This how-to tutorial shows how it works.

The operating system software required to run any of our computing devices is complicated and prone to configuration errors. Coordinating the dozens of hardware components and peripherals so that everything works the way it is supposed to and when it is supposed to, often fails for inexplicable reasons just when we need it most. This is just the nature of our modern computer-driven world–sometimes computing devices don’t work and need to be troubleshooted.

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Microsoft Windows 10 is no exception to this common problem. In fact, some people would argue that a Windows device is more prone to configuration errors than most other operating systems. Fortunately for us, developers at Microsoft have incorporated a troubleshooting system into Windows 10 that can, with the click of a mouse or the tap of a finger, find a problem and then correct it with little to no input from the user.

This how-to tutorial shows you how to use the Windows 10 Troubleshooter to find and fix just about any simple configuration problem you will ever come across on your computer.


The troubleshooter is located under Update & Security on the Windows Settings screen. Click or tap the Start Menu button in the lower left-hand corner of your Windows Desktop and then click the Settings icon to reach the Windows Setting screen. Scroll down if necessary and click the Update & Security item.

Using the left navigation menu, click on the Troubleshoot item to reach the screen shown in Figure A.

Figure A

As you scroll down the page, you can see there are numerous entries for troubleshooting some of the more common configuration problems Windows 10 users experience on a regular basis. The highlights include:

  • Internet connections
  • Windows updates
  • Blue screens
  • Hardware and devices
  • Network adapters
  • Bluetooth connections

Clicking on any one of these troubleshooting entries will run a specific series of configuration inquiries that will result in one of three possibilities:

  1. The troubleshooter will find the problem and fix it with no further action required, or
  2. The troubleshooter will find the problem and suggest a course of action that the user will need to perform to fix the problem, or
  3. The troubleshooter will not be able to find nor fix the problem. Additional steps may be suggested, but not always.

Regardless of what you attempt to fix, the troubleshooter will not offer much information regarding what it is doing in the background while it runs. As you can see in Figure B, the troubleshooter screen indicates it is working but not much else.

Figure B

Fixing problems

In many cases, Windows 10 configuration problems are minor annoyances that can be fixed simply if you know where to look for the right setting. However, for many users, not knowing where to find a configuration setting is really the primary problem. By using the built-in Windows 10 Troubleshooter, users aren’t required to know where a configuration setting is–they can just let the computer fix itself.

Your thoughts:

Have you tried using the Windows 10 Troubleshooter? Did it work for you? Share your thoughts and opinions with your peers at TechRepublic in the discussion thread below.

Troubleshooting Basic Problems

Lesson 12: Troubleshooting Basic Problems


Do you know what to do if your screen goes blank? What if you can’t seem to close an application, or can’t hear any sound from your speakers? Whenever you have a problem with your computer, don’t panic! There are some basic troubleshooting techniques you can use to fix issues like this. In this lesson, we’ll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter.

Basic troubleshooting techniques

There are many different things that could cause a problem with your computer. No matter what’s causing the issue, troubleshooting will always be a process of trial and error. In some cases, you may need to use several approaches before you can find a solution; other problems may be easy to fix. We recommend starting by using the following tips.

  • Write down your steps. Once you start troubleshooting, you may want to write down each step you take. This way, you’ll be able to remember exactly what you’ve done so you can avoid repeating the same mistakes. If you end up asking other people for help, it will be much easier if they know exactly what you’ve already tried.
  • Take notes about error messages. If your computer gives you an error message, be sure to write down as much information as possible. You may be able to use this information later to find out if other people are seeing the same error.
  • Always check the cables. If you’re having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all related cables to make sure they’re properly connected.
  • Restart the computer. When all else fails, one of the best things to try is simply restarting the computer. This can solve a lot of basic issues you may experience with your computer.

Troubleshooting specific problems

Now that you know a few troubleshooting techniques, we’ll talk about possible solutions for some of the most common problems you may encounter.

Problem: An application is running slowly

  • Solution 1: Close and reopen the application.
  • Solution 2: Update the application. To do this, click the Help menu and look for an option to Check for Updates. If you don’t find this option, another idea is to run an online search for application updates.

Problem: An application is frozen

Sometimes an application may become stuck, or frozen. When this happens, you won’t be able to close the window or click any buttons within the application.

    Solution 1: Force quit the application. If a program has become completely unresponsive, you can press (and hold) Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your keyboard to open the Task Manager. You can then select the unresponsive application and click End task to close it.

Problem: The computer is frozen

Sometimes your computer may become completely unresponsive, or frozen. When this happens, you won’t be able to click anywhere on the screen, open or close applications, or access shut-down options.

    Solution 1: Restart Windows Explorer. To do this, press and hold Ctrl+Alt+Delete on your keyboard to open the Task Manager. Next, locate and select Windows Explorer from the Processes tab and click Restart. If you’re using Windows 8, you may need to click More Details at the bottom of the window to see the Processes tab.

Windows Event Viewer isn’t the most user-friendly tool; here’s how to make it work for you.

Are you bumping into a problem with your Windows PC but not sure what’s causing it? Windows Event Viewer might be able to help. This tool records all events that occur on your PC, whether they’re benign or nasty.

But Event Viewer isn’t the most user-friendly feature in Windows. So how do you decipher the findings in Event Viewer to see if they can help you resolve an actual problem? Read on.

To open Event Viewer in any version of Windows, go to Control Panel and change the view to Large or Small icons if the view is not already set that way. Click on the icon for Administrative Tools. From the Administrative Tools screen, double-click on the shortcut for Event Viewer. The Event Viewer window pops up.

It looks confusing and complicated, but once you get past the surface appearance, you’ll find details that may help resolve a technical issue.

In the left pane, Event Viewer uses folders to organize the different events collected. The Windows Logs record events that apply to your entire Windows system. The Applications and Services Logs record events that apply to just a single application or service. Double-click on the setting for Windows Logs. You’ll see subfolders that divide the various events by category: Application, Security, Setup, and System. Click on one of the subfolders, such as System, and scroll down to view the different events.

As you scroll down, you’ll notice that events are typically tagged with one of three levels: Information; Warning, or Error. Information is a completely harmless level, serving just to record natural events that occur in Windows. Warning is usually no cause for any real concern; it’s just a sign that something unexpected happened or failed to happen. Error is obviously the most significant of the three levels, indicating a problem that may or may not be affecting Windows or an application.

You may also see some events marked as Critical or Verbose, but those are rare. However, a Critical event would be the most serious type and potentially indicative of a problem that needs to be addressed.

Beyond browsing through all events, you can also customize the view to show only certain types of events. For example, to view just errors and critical events, click on the Windows Logs folder. Then in the Actions pane on the right, click on the command to “Create Custom View.”

In the Create Custom View window, click on the checkmarks for Critical and Error. Then click on the drop-down menu for Event logs and select Windows Logs. Click OK.

In the “Save Filter to Custom View” window, name your custom view and click OK.

Now you can scroll through the filtered list to view only errors and critical events. But most of the event details are filled with technical verbiage, sometimes making it difficult to find the one event that could help you. So, your next option is to run a search in Event Viewer for whatever problem you’re encountering. To do this, click on the Find command in the Actions pane.

Let’s say, the Windows Search feature is not working properly. Type Windows Search in the text field of the “Find what” window and then click Find Next.

Keep clicking the Find Next button to move to each event that matches your search term. Event Viewer takes you to the first event that contains the words Windows Search. Keep clicking the Find Next button to move to each such event.

But how do you know if an Error-level or Critical event points to something that may be the cause of the trouble you’re experiencing? That’s when you turn to the web. If a certain event seems as if it may be related to your problem, cancel the Find window.

Then select and copy the text of the event that you want to research. Open your browser and surf to your favorite search engine. Paste the text of the event and run a search for it. Browse through the search results until you hopefully find a page that can pinpoint and fix your problem.

No, Event Viewer is not the easiest tool Microsoft ever created. But by knowing how to use it, you can in many cases track down an issue that you can’t otherwise find, research, or resolve.

For more, check out:

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Microsoft offers different troubleshooters to fix common Windows 10 problems, and once you find the right one for your issue, these troubleshooters are easy to use.

Fixing a Windows 10 issue such as disabled background apps can feel like a daunting challenge, but the troubleshooting process does not have to be difficult because Windows offers unique troubleshooters.

These troubleshooters can automate the process of resolving many common issues in Windows 10. They are easy to use, and as a Windows 10 administrator you can simply select the troubleshooter that best matches the problem you are having. From there, Windows 10 will do the rest.

You can access the Troubleshooter in Windows 10 by opening Settings and clicking on Update and Security, followed by the Troubleshoot tab. This will bring you to the Troubleshoot screen (Figure 1).

The Troubleshoot screen for Windows 10 is located under Update and Security in Settings.

The first option on this screen asks if you want to be notified before Windows runs a troubleshooter. By default, if a problem occurs and a troubleshooter could help, Windows will ask if you want to run a troubleshooter. However, you can also configure this option to run a troubleshooter automatically — with or without notifying you — or to disable troubleshooting altogether.

The window also contains a link to the history of Troubleshooter use within the OS. This type of historical data allows you to see what issues Windows has experienced in the past. For example, the System Protection Troubleshooter ran several times in May 2020, when the machine was running low on disk space (Figure 2).

An overview of the device’s past problems is available under ‘View troubleshooting history.’

If you need to troubleshoot a specific problem, click on the Additional Troubleshooters link (Figure 1). This will take you to the Additional Troubleshooters screen (Figure 3).

The Additional Troubleshooters screen lists all the different troubleshooters you can use.

This screen provides access to the individual troubleshooters. However, not all Windows 10 issues can be resolved with these native troubleshooters. Still, there are other simple fixes you can try for many of these problems.

Updating issues or a problem after the update

If you experience problems with a Windows Update or if Windows exhibits problems following an update, you can use the Windows Update Troubleshooter to resolve the issue. On the Additional Troubleshooters screen, click on the Windows Update icon (Figure 3), followed by the Run the Troubleshooter button.

The Windows Update Troubleshooter checks for several issues, such as missing service registrations or settings that have been changed.

Issues with background apps

If you are having trouble with background apps, running the Windows Store Apps Troubleshooter can be an easy fix. This troubleshooter will check for missing and corrupt files, as well as other issues associated with Windows Store apps.

If the troubleshooter cannot resolve the issue and you continue to have problems with disabling or disabled background apps, go to Settings and click Privacy. Next, click the Background Apps tab. This tab includes an option to allow apps to run in the background. There is also a separate “run in the background” option for each individual app.

Missing DLL files

If your computer is experiencing issues with missing dynamic link library (DLL) files, you can begin your troubleshooting efforts by running the Windows Update Troubleshooter and the Windows Store Apps Troubleshooter. These will both look for missing or corrupt files.

If the troubleshooter cannot correct the problem, open an elevated Command Prompt window and enter the following command:

This will run the System File Checker, which scans for missing DLL files.

Wi-Fi connectivity issues

If you are having trouble connecting to a Wi-Fi network, you should start with the Network Adapter Troubleshooter.

When the troubleshooter begins, it will display a list of the network adapters that are present in your PC. Select the wireless network adapter and click Next. Windows will perform a series of diagnostic tests to determine why network connectivity is not working properly.

Problems with Bluetooth

If you are having problems with Bluetooth connectivity, you can run the Bluetooth Troubleshooter. From there, Windows will begin looking for Bluetooth-related problems.

The troubleshooter may report that the device does not have Bluetooth in some cases. This is especially true if Bluetooth is disabled within the computer’s BIOS, or if you are using an external Bluetooth adapter. In these situations, make sure that Bluetooth is enabled — if it is integrated into the computer’s system board — and that any required device drivers are installed.

Can’t start in safe mode

If you are unable to boot your computer into safe mode, you might start the troubleshooting process by running the Windows Update Troubleshooter. If this troubleshooter fails to find any problems, enter the MSConfig command at the computer’s Run prompt. This will launch the System Configuration tool. Select the tool’s Boot tab and make sure that the safe mode checkbox is selected and click OK.

Another option is to boot the machine from the Windows installation media and click the Troubleshoot option, rather than installing Windows. Select Troubleshoot, followed by Advanced Options. Go to Windows Startup Settings and click the Restart button when prompted. You will be taken to a screen that allows you to enable safe mode.

Problems with PnP devices

If the plug and play (PnP) device that you are having trouble with happens to be an audio device or a network adapter, you can run the Playing Audio Troubleshooter or the Network Adapter Troubleshooter.

For other PnP devices, open the Windows Device Manager, right-click on the device that you are having trouble with and select the Update Driver command from the shortcut menu. Windows will help you to find a more suitable driver for the malfunctioning device.

Internet provider’s phone support number:________________________

Startup key to press to display Boot menu:
\nF10, Enter, other: ___________________________________________

Startup key to press to enter UEFI program:
\nF1, F2, Del, Enter, other:______________________________________

Change causes trouble. Recall the items you’ve changed recently and you can better pinpoint problems and devise solutions. Use this list as a starting place:


  • Restart Windows to cure common ills. Sometimes, just signing out of Windows and signing back in can fix the problem. \n
  • Rarely do you need to reinstall Windows. Use System File Checker in Safe mode to repair damage to Windows. Reinstall only after an unrecoverable disaster. \n
  • When your computer is more than five years old, the problem is most likely the computer itself. Buy a new one. \n
  • The best hardware upgrades are memory and storage, in that order. If the system needs a new processor, it’s better just to buy a new PC. \n
  • Back up. Back up. Back up. \n
  • Use Safe mode for troubleshooting only; do not run applications or finish your work in Safe mode. \n
  • Create a system repair disk. Label it. Keep it handy. \n

\n”>,<"title":"General PC hardware troubleshooting","thumb":null,"image":null,"content":"

You should check a few standard things before you get your elbows greasy and end up with cables and computer parts strewn all over the floor. Review the items in this list first to determine what’s wrong:


  • Is it plugged in? \n
  • Is it connected? \n
  • Are the wires intact, not frayed or split? \n
  • Is it turned on? \n
  • Press and hold down the Power button for several seconds to turn off any computer. \n
  • Hot things cause trouble. Ensure that the console’s air vents are unobstructed and that the fan is on. Touch a power brick to ensure that it’s not too hot. If it is hot, unplug it. \n
  • Check the Device Manager for hardware conflicts detected by Windows. \n
  • Swap out questionable hardware with hardware that works to help pinpoint the problem. \n
  • The printer must be on and online or selected before you can print. \n

\n”>,<"title":"PC network troubleshooting","thumb":null,"image":null,"content":"

The internet is such a big part of using a computer that when you run into network trouble, you’ll want to pull out your hair (assuming you have hair). Here are some suggestions:


  • Run a firewall. \n
  • Use antivirus and antispyware software to ensure that whatever comes in over the internet won’t mess up your computer. \n
  • Using cloud storage is a great way to share files without having to bother with sharing individual folders on a network. If you have local network storage, use it for file sharing. \n
  • Most internet connection woes are fixed by restarting the modem. \n
  • To restart the network, turn everything off. Then turn on the modem, the gateway/router, any switches, and, finally, the PCs attached to the network. \n
  • Ensure that the wireless NIC (network interface card) has been enabled on your laptop; check for a hardware switch, which could be a key combination or a physical button. \n
  • Remember that sometimes a website can be down. Sometimes the entire internet can be down. The problem may be network-wide and not specific to your computer or local network. \n

\n”>,<"title":"Regular PC maintenance","thumb":null,"image":null,"content":"

One way to prevent trouble is to be a stickler for maintenance. Though it’s possible to use a PC and never maintain it, I believe you’ll find your computer-human relationship boosted by following these key words of advice:


  • Keep your PC’s files backed up. \n
  • Create a one-time system image of your computer’s mass storage device, which includes Windows itself plus any recovery volumes and the EUFI (unified extensible firmware interface). \n
  • Check the mass storage usage in the This PC window to ensure that you don’t exceed capacity on any drive. \n
  • If you suspect mass storage problems, run the Check Disk utility to scan the drive for errors. \n
  • In Windows 10, you don’t need to regularly run disk optimization utilities; it’s done automatically. \n
  • Do not defragment an SSD (solid state drive), a thumb drive, a media card, or any flash memory. \n
  • Clean your PC and vacuum the keyboard. Use the proper material to clean the LCD monitor. Avoid using caustic chemicals (ammonia, alcohol) to clean a touchscreen monitor. Keep dust and pet hair out of the console’s vents. \n

\n”>,<"title":"The do's and don'ts of the PC","thumb":null,"image":null,"content":"

Here’s some good advice for things you should and shouldn’t do when using a computer in a sane and useful manner:


  • Do pay attention to the User Account Controls (UACs) warnings. They imply that a setting change affects the entire system or could post a security risk. \n
  • Do run a firewall, and allow expected traffic to access the local network and internet. Only deny unexpected firewall requests. \n
  • Do check regularly with the Windows Security Center window. Ensure that antivirus and malware protection is always working. \n
  • Do install Windows updates as they arrive. \n
  • Do classify public wireless networks as Public whenever you make a connection. \n
  • Don’t open the PC’s case unless you first turn off and unplug the thing. \n
  • Don’t open unexpected email attachments. \n
  • Don’t reply to alarmist email messages or requests for access to certain websites. When in doubt, phone the business claiming to send the message, to confirm that it’s legitimate. \n
  • Don’t download unknown software from the internet. \n
  • Do pay attention to the prompts when downloading software, to ensure that you’re not automatically installing shopping buddies, toolbars, or alternative search engines. \n
  • Do update your wireless router’s settings upon initial configuration. \n
  • Do remember that “stuff” happens. \n
  • Don’t blame yourself when the computer crashes. \n

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  • If the Windows key is not working properly on your keyboard, there are several things you can do to troubleshoot it.
  • The Windows key is an important modifier that helps you switch apps, windows, and virtual desktops.
  • Start by making sure Game Mode, Filter Keys, and other software aren’t conflicting with the Windows key.
  • Visit Insider’s Tech Reference library for more stories.

The Windows key is an essential shortcut that does things on its own — press it to open the Start menu — and works with other keys to let you switch apps, use virtual desktops, and more. Like the Alt, Ctrl, and Fn keys, it’s challenging to get work done in the usual way if your Windows key is not working. If your Windows key is not working the way you expect, try these troubleshooting steps to restore your Windows key to full operation.

Use the on-screen keyboard as a workaround

If you need to use the Windows key for something and don’t have time to troubleshoot the problem right now, you can enable the on-screen keyboard as a handy work-around. Usually, you can turn the keyboard on by pressing Win + Ctrl + O, but that obviously won’t work without the Windows key. Instead, search for “keyboard” in the lower-left corner of Windows and choose On-Screen keyboard when you see it in the search results. The on-screen Windows key should work unless the Windows key has been disabled by an app, utility or some other feature.

Check to see if Game Mode is conflicting with the keyboard

Game Mode is designed to optimize your PC for gaming by disabling certain features and processes, giving you a smoother frame rate. In some situations, though, Game Mode can cause a conflict with your keyboard. To eliminate this as a possibility, you can temporarily disable it. Click Start and then Settings. Click Gaming. Finally, click Game Mode and turn this feature off by swiping the button to the left.

See if the Windows key is disabled

Gamers like to disable the Windows key so they don’t accidentally tap it during gameplay, which might take them out of the game to the Start menu or a window management screen. If you have a dedicated gaming keyboard, it’s likely that there is a lock button on the keyboard or in the keyboard’s desktop setup software to disable the Windows key.

If you don’t have a gaming keyboard, it’s still possible that the Windows key can be disabled with a third-party app. If you are using someone else’s computer, or you recently inherited this PC without resetting the PC and starting with a fresh hard drive , check your computer to see if there is any software running which might interfere with or disable the Windows key. Some of the most common apps to look for include WinKill and WKey Disabler.

Make sure Filter Keys are off

Filter Keys is an accessibility feature that assists users who may have trouble using the keyboard due to motor skills issues. If you enable Filter Keys, for example, your keyboard may disregard a key input if it thinks you pressed it by accident. To eliminate this as a possible reason for your Windows key not working, you might want to make sure Filter Keys are disabled.

Click Start and then Settings. Search for “filter keys” and click Filter Keys when you see it appear in the search results. Then, on the Filter Keys page, turn off the Filter Key options by swiping the buttons to the left.

The keyboard could be dirty or have debris under the keycap

Another quick fix: Make sure there isn’t so much dirt or debris under the Windows key that it’s preventing the key from working properly. The easiest way to do this is to gently brush away dirt from around and under the keycap, or use a can of compressed air to blow away the debris.

Update your driver

It’s also possible — though relatively unlikely — that your keyboard’s drivers might need to be updated. Click Start, then Settings, and search for “device manager.” Click Device Manager when you see it in the search results. Expand the Keyboards section, right-click your keyboard and choose Update driver. Then choose Search automatically for drivers and wait for Windows to update the keyboard.

Run the keyboard troubleshooter

Windows includes a set of troubleshooters that can diagnose unusual problems with your system. If you’ve gotten this far and your Windows key is still misbehaving, it’s a good idea to run the troubleshooter to see if anything comes up.

Click Start and then Settings, followed by Update & Security. (If you have Windows 11, click Settings, then System.) Next, click Troubleshoot, and choose Other troubleshooters or Additional troubleshooters. Scroll down to Keyboard and run this troubleshooter. It should only take a moment, and Windows will report any issues it finds.

Try another keyboard

Finally, if none of these fixes have restored your Windows key, it’s possible that the keyboard is damaged or defective. There could be an electrical problem or even a mechanical issue preventing the keyboard from working. The easiest way to test this is to plug in a different keyboard and see if you have better results. If the replacement keyboard works, you almost certainly have a defective keyboard that needs to be replaced.

Best keyboards

We test and recommend the best keyboards. Check out our picks:

  • Best keyboard overall:Logitech MX Keys, $119.99 on Amazon
  • Best ergonomic keyboard:Microsoft Sculpt, $55.99 on Amazon
  • Best compact keyboard:Logitech MX Keys Mini, $99.99 on Amazon

We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

Windows updates can lead to unexpected issues for IT administrators, but there are some simple steps they should always take to find the cause of the update issue.

Applying Windows updates in a timely manner is one of the most important things that IT administrators can do to keep Windows 10 desktops secure and performing well.

Although the Windows update process is often a simple task, things can go wrong. Fortunately, there are some relatively easy steps that a desktop administrator can take when a Windows update doesn’t work.

If you’re having problems getting a Windows update to work, then the first thing you should do is reboot the endpoint. Although starting with the reboot might sound cliché, rebooting often fixes Windows update problems. This is particularly true if you have already applied a Windows update, but the system has not rebooted. Failing to reboot the system can cause Windows to reject additional updates until after the reboot is complete.

If you have rebooted the endpoint but you’re still having trouble getting operating system updates to install, take a moment to make sure that the endpoint is still connected to the internet. Remember, the Windows Update Service depends on the endpoint’s ability to connect to either the internet or an update server.

It’s also important to ensure that the PC has sufficient disk space available. In 2019, Microsoft changed Windows systems and began setting aside some disk space as reserved storage. The idea behind this was that if Windows begins to run low on disk space, it can use the reserved storage to ensure that updates succeed.

Despite the reserved storage, it is still possible for updates to fail due to a lack of disk space. Even if no one has tampered with the reserved storage, the reserve storage may be inadequate. Some PCs reserve as little as 7 GB of storage, which may not be enough to accommodate large updates. As such, it’s a good idea to make sure that the hard disk contains a reasonable amount of free space.

If you have checked the basics and are still unable to perform a Windows 10 update, then you should try running the Windows Update Troubleshooter for Windows 10.

Here’s how to access this troubleshooter:

  1. Open Settings
  2. Click on Update and Security
  3. Select the Troubleshoot tab
  4. Click on the Additional Troubleshooters link
  5. The Additional Troubleshooters screen contains a link to the Windows Update Troubleshooter (Figure 1).

The Windows Update Troubleshooter finds and fixes most Windows update problems.

Running the troubleshooter will resolve most Windows update problems, as it casts a wide net and can detect numerous Windows 10 update bugs or issues.

If the aforementioned techniques don’t fix the problem, then there are other tasks that you can perform. On rare occasions, an update file may become corrupt. This can happen due to a disk error or an error during the download process. The result is that the folder where Windows stores the update files will contain a partial or corrupted update, and there may not be an error code or error message that displays. Because Windows cannot install this update, subsequent Windows updates may not work as well.

To fix this problem, you will need to remove the bad update from the Windows system manually. To do so, log in to Windows using administrative credentials. Next, open the Service Control Manager by entering the Services.msc command at the Run prompt.

Once the Service Control Manager opens, you will need to stop the Windows Update Service and the Background Intelligent Transfer Service (Figure 2). You can stop these services by right-clicking on them and choosing the Stop command from the shortcut menu.

To purge corrupted updates, you will need to stop the Background Intelligent Transfer Service and the Windows Update Service.

With these services stopped, delete the contents of the C:\Windows\SoftwareDistribution folder. If Windows has trouble deleting these files, you will need to reboot your computer, stop the previously mentioned services and try again.

Once you have deleted the folder’s contents, restart the Background Intelligent Transfer Service and the Windows Update Service. You should now be able to update Windows.

Most of the time, the techniques described in this article will fix your Windows update problems. However, a Windows update can fail in some situations due to a third-party application or driver interfering with it. As such, you should ensure that your drivers are correct and up to date.

If you are still unable to update, you should check that the group policy is not pointing your computer to an invalid update source. Additionally, you could search the internet for known issues with the particular Windows update that you’re trying to install.

IPv6 is the latest protocol address that will replace IPv4. Since Windows Vista and IPv6 are enabled by default, many devices and network systems do not support IPv6. If you’re having network connectivity problems, you should probably disable IPv6 to fix the problem.

  • About IPv6 address
  • Troubleshoot Wi-Fi connectivity problems in iPad and iPhone

IPv6 is the latest protocol address that will replace IPv4. Since Windows Vista and IPv6 are enabled by default, many devices and network systems do not support IPv6. If you’re having network connectivity problems, you should probably disable IPv6 to fix the problem.

1. Disable IPv6 a Network Adapter

Step 1:

Press the Windows + R key combination to open the Run command window, then enter ncpa.cpl there and press Enter .

Step 2:

Now the screen shows the Network Adapter list window. Right-click the Network Adapter you are using, select Properties .

Step 3:

Next on the Properties window, click the Networking tab, here you uncheck the Internet Protocol Version 6 option (TCP / Ipv6).

After finishing, click OK to finish.

2. Disable IPv6 on all Network Adapters

Step 1:

Press the Windows + R key combination to open the Run command window. Here you enter regedit and then press Enter to open the Registry Editor window.

Step 2:

On the Registry Editor window, navigate to the key:

Make sure the path is correct.

Black out Parameters to see items in the right pane. Find the key named DisabledComponents .

Step 3:

If you don’t see the DisabledComponents key in the right pane, your task is to create a new key by clicking Parameters, then click Edit in the top corner => select New => DWORD (32-bit) Value .

Step 4:

Double-click DisabledComponents . To disable IPv6 for all Network Adapters, in the Vaule data frame you set it to 0ffffffff .

In case, if you want to re-activate IPv6, you do the same steps and set the value in the Value Data frame to 0 and then click OK.

Sometimes your computer tells you that Windows needs to be reactivated even if it is already activated. This happens on different versions of Windows 10, regardless of whether Windows was preinstalled or received after an upgrade.

As soon as a warning appears, you will be prompted to go to Settings and reactivate Windows. Fortunately, Microsoft’s licensing issues can be fixed, including this one. This article will show you how to fix this strange error and its root causes.

Why does the error occur

  • Invalid activation key: Your computer will unexpectedly revoke your Windows license if you used the wrong key. For example, volume license keys are designed specifically for business systems and can temporarily work and then fail on a PC.
  • Hardware changes. A major hardware update, such as replacing a gaming motherboard, can cause this issue.
  • Reinstall Windows: Your computer may forget the license terms after reinstalling Windows.
  • Update: Windows even crashes sometimes after updating.

Before you start, you must have your Windows Product Key ready. You can get it by running the following command in an elevated CMD:

You can now proceed.

Here are the troubleshooting steps to remove recurring notifications in Windows 10.

Register again with original product key

Most importantly, make sure you can easily recover your Windows product key. Save it to your desktop with a note or notepad. To access the correct product key that comes with Windows 10, simply open an elevated command prompt and enter the following command:

When you receive your product key, compare it with the key listed in the System Information window. If so, go back to the activation window and click Activate again. Otherwise, click “Change Product Key”, enter the new received key and select “Activate”.

If you subsequently receive an error code, check to see if you received an error message. Find out about related errors in this article.

Fix Corrupted Tokens.dat file

The Windows operating system Tokens.dat file is a digitally signed file that stores most Windows activation files. If the Tokens.dat file is damaged, Windows activation will fail. Create Tokens.dat file this way. Open an elevated command prompt and run the following commands in order:

  • sppsvc clean stop
  • cd% windir% \ ServiceProfiles \ LocalService \ AppData \ Local \ Microsoft \ WSLicense
  • ren tokens.dat
  • Clean start sppsvc
  • cscript.exe% windir% \ system32 \ slmgr.vbs / rilc

Then restart your computer and try to wake up Windows.

Run Windows 10 Activation Troubleshooter

Run Windows 10 Activation Troubleshooter and see if that solves the problem. The Windows Activation Troubleshooter can help you troubleshoot the most common activation problems on real Windows devices, including those caused by hardware changes.

Activate through digital authorization

To do this, you need a Microsoft account. Create a new Microsoft account and use it to sign in to your Windows 10 computer. Activate your copy of Windows 10 at sign in. You will receive Windows activation with a digital license message. Linking your Windows license to your Microsoft account will fix the problem. Otherwise, run the activation troubleshooter.

Create a new Microsoft account

Windows 10 can be activated in two ways: using the product key method; H. the process of verifying software with the manufacturer and introducing a new digital technology law. Now, if you’re signed in with a local account and don’t have a Microsoft account, we recommend that you create a new Microsoft account and use that to sign in to your Windows 10 computer.

Then try activating your copy. There is a good chance you will be successful and Windows is activated with a digital license message. The idea is to link your Windows license to your Microsoft account. This should fix the problem. If unsuccessful, you can click the Troubleshoot button to access the activation troubleshooter.

Contact Support

If, after trying all of the above solutions, your PC continues to claim that Windows needs to be reactivated, contact the official Microsoft support team and explain your situation.

They are usually very useful for verifying the authenticity of your product key and assigning you an ID to help you reactivate Windows 10.