Fostering Teamwork Stems from Proper Management
Teamwork provides a foundation for business success. Teams, when managed properly, maximize each individual’s strong points while minimizing weaknesses. Of course, creating productive teams isn’t as easy as it sounds. Strong working relationships need five basic ingredients for success: Communication, Collaboration, Culture, Creativity, and Commitment. Each of the five Cs builds on the previous one, to form a complete structure which fosters teamwork and relationship building.
Effective communication in the workplace makes the difference between completing a project on time and watching things go up in flames. You’ve probably been involved with a team where missed deadlines and fractious co-workers made it almost impossible to get anything accomplished. Effective communication is the key to diminishing conflict and getting everyone on the same page. Set the tone on day one by scheduling contact with all team members on a regular basis. Phone calls, emails, and meetings all help keep teams working toward the same goals. Touch base regularly with all members to keep each person on track and updated on changing project goals.
Working together produces better and faster results, but collaboration also imposes challenges. Each team member must understand that a project is a team effort. Eventual success is shared among all members of the group. While individual effort should always be rewarded, it is the sum of the work that is most critical. Make it clear that every member of the team shares responsibility for both success and failure. This helps build a work culture of success.
Overall organization and structure in the workplace determine how employees interact. When personal effort reaps greater rewards than collaborative efforts, there is no motivation to put the team ahead of personal success. This type of behavior is counter-productive, and it is up to management to clearly reward team success, not individual efforts. When every member of a team knows that job performance is rated based on the group, it creates a culture which encourages strong work relationships and team building.
The more comfortable you are working within a group, the more comfortable you are sharing thoughts and ideas. When a diverse group of people brings their perceptions and experiences to the table, creative solutions emerge. Each member of a team has something to offer, and no idea should be shot down. Discuss every idea, even if it has been tried before. Sometimes all it takes to turn a bad idea into a good one is a new point of view.
Committed employees go the extra mile to ensure the success of a project. Make it clear that each team member was carefully selected for their expertise and skills. Team projects are a reward and opportunity, never a punishment. A collaborative assignment offers each employee the opportunity to learn about all aspects of a project. Teams work together on everything from event planning to product development, and working together allows employees to gain a better understanding of all aspects of a venture. Build a sense of commitment by acknowledging the importance of each project and all the team members that made it a success.
Combining all of the five Cs gives you a strong platform for strong working relationships.
As a mom, you’re always getting advice on how to raise your kids. If you have a son, you might be warned against coddling him and told to “cut the apron strings.” But what does it really mean to have a good mother-son relationship? Sure, you don’t want to be one of those moms who hovers and panics at the site of tears or a small cut, but you also want your little boy to know that you’ll always be there for him. Here are some tips on how to build and maintain a healthy, strong relationship with your son.
How can you build a strong bond?
Here are five steps you can take to develop a healthy relationship with your little boy.
1. Teach your son important life skills
It’s important for you to teach your child how to grow into an independent adult. Perhaps your son can cook and clean with you every once in a while, or maybe you can help him sew the eye back onto his favorite stuffed animal. Not only will this allow you to bond in a unique way, but it will also help your son gain confidence. He’ll be sure to thank you when he has to teach his college roommate how to do laundry.
2. Spend quality time together doing the things he loves
Whether your son loves to play video games, build with Legos or go bike riding, make an effort to do his favorite things together. He’ll appreciate the fact that you took an interest in his interests!
3. Help him build strong relationships with others
Your son’s relationship with you will have a major impact on his relationships with all the other important people in his life. Nurture his relationship with his father, encourage friendships with boys and girls, schedule time for grandparents and older relatives and provide opportunities for mentors. Here are some tips on how to nurture the dad bond.
4. Respect and trust each other
Your relationship with your little boy will play a major role in his emotional development. By forming a bond built upon mutual trust and respect, you can teach your son to also respect himself, as well as others.
5. Be human
By being open about your mistakes and downfalls, you can reinforce the idea that no one’s perfect. This will help your son feel more comfortable in his own skin.
How can you nurture this relationship over time?
Like all moms, you’ll encounter lots of trials and tribulations during your parenting journey. But by continuing to build and nurture your relationship with your son, you can handle any obstacles that come your way together.
Here are four steps you should take to maintain a strong bond.
1. Continue to make time to talk one-on-one
Be honest with your son — as much as you can while staying age appropriate. And be sure to listen — and really listen — when he talks to you. It’s important that he knows he can come to you with his problems and concerns.
2. Foster independence
As your child gets older, you need to learn when to let go and allow him to take on the world on his own. Every kid needs a chance to make his own mistakes and learn life lessons.
3. Know when to stay out of it
When it comes to certain topics, like relationships, be careful that you don’t come off as overbearing. If you give too many opinions or unwanted advice, you risk the possibility that your son will feel the urge to rebel against you. But if he comes to you in this situation, be sure to be as tactful as possible. Try to remember that anyone your son cares for must have some redeeming qualities, and it’s your job to try to see the good he sees in his significant other.
4. Avoid falling into a battle of wills (especially during the teenage years)
There’s no one more hard-headed than a teenage boy who’s determined to have his way. But that doesn’t mean you should let your son walk all over you. Just do your best to avoid getting into arguments or yelling matches, as they are never the best solution. Instead, try to have levelheaded conversations in which each person listens to the other’s point of view. Lay out why and how you came to a decision that may have upset him, but feel confident that you made the right call. With a balance of freedom and boundaries, rules and independence, you’ll show your son that you care for his safety but respect his ability to make some decisions for himself.
In honor of Edutopia’s 20th anniversary, we’re producing a series of Top 20 lists, from the practical to the sublime.
Twenty Tips for Developing Positive Relationships with Parents
In our busy day of juggling papers, lesson planning and managing sometimes more than a hundred students, we can easily forget the group that could lend significant support in our charge as teachers — parents and families. Consider these tips for improving connections with this valuable group:
1. Smile When You See Parents
Greet them. Most parents only occasionally interact with teachers so make sure that at least 90 percent of your encounters with them are positive, warm, and friendly. The impressions left from fleeting encounters in the hallway last a long time.
2. Learn Their Names
(If you have a self-contained class.) Learn how they like to be addressed (Mr. ____? Señora? By their first name?) and how to pronounce them correctly.
3. Declare Your Intention
Tell them that you want to partner with them, that you appreciate their support, and look forward to working together.
4. Communicate Often and in Various Forms
Provide information about what’s going on in your class (weekly would be ideal): what students are learning, what they’ve accomplished, what you’re excited about, what they’re excited about, and the learning and growth you’re seeing. Suggest things that they might ask their child about: “Ask them to tell you about what they learned last week about meal worms,” or “Ask them to read you the haiku they wrote.”
5. Make a Positive Phone Call Home
If you have a self-contained class, call all homes within the first couple of weeks and then at regular intervals throughout the year. If you teach many students, identify those students who perhaps need a positive call home.
6. Lead with the Good News
Give positive praise first when calling parents or meeting with them to discuss a concern. Every kid has something good about him/her. Find it. Share it. Then share your concern. Adhere strictly to this rule.
7. Find a Translator
If you can’t speak their language, seek a translator for at least one parent conference and/or phone call. (For obscure languages, you can sometimes find a refugee center or other public agency that can help). Reach out to those parents as well; do whatever you can to connect.
8. Your Language is Powerful
It communicates an awareness that there are many different kinds of families. Be careful not to assume a mother is, or isn’t married, or even that if she is married, she’s married to a man. Learn to ask open-ended questions and understand that sometimes parents/guardians might not want to share some information.
9. Ask Questions about the Child
“What kinds of things does he enjoy doing outside of school? Who are the special people in her life — family or family friends? What do you think are her best characteristics? What was he like as a little boy?” Demonstrate an interest in knowing your student.
10. Listen to Parents
Really listen. They know a whole lot about their kid.
11. Smile at the Child When talking to a parent in front of a child, smile and make eye contact with the student to demonstrate that you care about him/her. Recognize what he/she has done well in your class in front of the parents. Then share a concern, if you have one.
12. Invite Parents to Share
Distribute a survey at the beginning of the year (if parents don’t read/write in English, students can interview them and relay their answers). Find out what parents know about and what skills they have. Invite them in especially if it connects the curriculum and content. Let them share with you their cultural traditions, interests, passions, skills, knowledge.
13. Let Parents Know How They Can Help
Many want to help but especially as kids get older, parents aren’t asked for help as often and don’t know what to do. There’s always some way they can help in the classroom.
14. Be Very Specific
Provide ways parents can support their child at home: “You can help your child with her math homework by asking her to explain how she got an answer,” or “As you’re reading stories at night, ask your child to make predictions. This strengthens reading comprehension.”
15. Be a Broker of Resources
If they share a concern, be prepared to point them to a direction where they can find help. If you share a concern (“Your daughter spaces out and doesn’t pay attention”) be prepared to suggest what the parents can do.
16. Explain Your Instructional Decisions
Take the time to do this and help them learn about the education system if they’re not familiar with it. Help them understand what you’re doing and why.
17. Invite Parents to Participate in Making Some Decisions
Invite their input, give them information that will help them form an opinion, and listen to their conclusions.
18. Thank Parents
Both individually and publicly for their support, perhaps in your weekly newsletter. Recognize what they do to help your class and how it’s impacting students.
19. Share Every Success
Let parents know what their child is doing well, what academic skills, social skills or knowledge he’s mastered.
20. Invite Parents to Celebrate and Break Bread Together
Communities are strengthened when people come together in celebration. Start the year with a potluck. Share food and stories about food. We all bond over food.
In This Article
Having a strong and supportive family unit is an essential part of human fulfillment. Even animals value the benefits they get from a family type atmosphere.
Humans, especially, seek to maintain healthy family relationships to enhance their emotional growth. Typically, the family relationship is viewed as a nuclear family.
The immediate biologically related members of a family are the mother, the father, and the children.
The conventional family unit can extend to relatives, with some families building stronger, deeper ties than others.
Regardless of the depth of the family relationship, here are four reasons why it is important to foster healthy family relationships.
1. Value development
Moreover, value and moral development in childhood have been considered as one of the central aspects of socialization.
Almost everyone can associate family with the concept of role models and with the development of a moral compass. Children begin to watch what adults do from a very early age.
Watching and observing the people that become part of their world establishes their sense of right and wrong. As children grow older, the number of people whose behavior they witness also grows.
A strong set of family values, built on any number of healthy family relationships, can provide children with a firm foundation and a good sense of moral character.
2. Personal well being and emotional growth
Family members contribute to each other’s emotional well-being. When the world turns harsh, many people realize the love and understanding of their family is the most important thing in the world.
Many theories place a great deal of emphasis on the standard two-parent and child family structure. Still, there have been numerous studies that seem to indicate it isn’t always about the formality of structure.
Developing a sense of personal self-worth and experiencing more positive emotions is beneficial for children, as well as adults.
However, this growth can come from several attributes associated with all types of family structures and relationships with the family.
The primary premise is that building healthy family relationships, even with a secondary group of people viewed as family, is essential to human emotional growth.
The core of the family unit has many inherent responsibilities. As each member of the family takes care of their duties, the family benefits from it, and it gets stronger.
A strong family structure teaches the importance of responsibility and fulfilling obligations and duties, which benefits everyone.
Children keenly watch how adult members of the family unit meet their responsibilities. Molding a family relationship structure that has a foundation in upholding commitments helps to build a responsible person.
People continue to develop a good sense of being responsible all through their life, but the foundation for building strong family relationships can best be laid within the family unit.
4. Empathy and compassion
One of the most difficult things that people try to develop later in life is a sense of emotional empathy for others. Families make for an excellent environment for developing the all-important personality trait of emotional empathy and intimacy .
When children and adults are exposed to an empathetic and compassionate family atmosphere, they learn to foster more intimate relationships.
When there are intimate and robust family ties, the fear of emotional intimacy is reduced. An open, healthy family setting helps to reduce any inherent fear of emotional intimacy .
Humans learn how to express and control their emotions from their family environment. Children can develop a true sense of emotional empathy by observing others in their family.
When it comes to learning to be compassionate about others, the roots of empathy start at the family level.
It is essential to the development of children and the growth of stable adults to maintain healthy family relationships.
A family environment that fosters a healthy sense of self, built around strong values, naturally fosters an air of healthy responsibility.
When people have these three core principles nurtured by positive and healthy family relationships, their ability to be empathetic and compassionate to all people can easily blossom.
All in all, the importance of relationship or, in this case, healthy family relationships are
- Emotional and intellectual development of children
- Helps in children’s behavioral and psychological growth
- Resolving and overcoming conflict easily
- It helps in enhancing the sense of responsibility in children
Also, watch this TEDx talk by child Psychologist Dr. John VanDenBerg on why children must live with families.
How to maintain healthy relationships with family
Here are some tips on how to maintain a healthy family relationship:
- Respect: Respect is an essential component for maintaining relationships in a family. Respect, friendship, and tranquility are the components that keep up harmony when a conflict emerges. Encourage affection and warmth inside your family. During an emergency in the family, you may need it to assist you in understanding what you are appreciative of your family.
- Communication: Having a meaningful conversation helps you connect with your family on a more profound level. Whether it’s to share your sentiments, accomplishments, or encounters, sharing implies that you, the other person means something to you. To encourage better family communication , express yourself coherently and simply, emphasize the importance of honest and open communication, and, most importantly, maintain trust and listen actively.
- Teamwork: Teamwork is an effective contributor in creating healthy family relationships. When you work together, it brings you closer and helps you find practical solutions. Moreover, it helps children become more independent and mature.
- Appreciation: Appreciation is the key to preserving healthy family relationships. Acknowledge the achievements of others in your family and appreciate them for their efforts and commitment. Take an interest in their lives and acknowledge their abilities and differences.
Amy Morin, LCSW, is the Editor-in-Chief of Verywell Mind. She’s also a psychotherapist, international bestselling author and host of the The Verywell Mind Podcast.
Do your children have a good sibling relationship? Or are they more likely to fight than enjoy each other’s company?
Parents can play a key role in helping nurture a good sibling relationship and reduce sibling rivalry and conflict. By encouraging activities that foster teamwork, setting kids up to have fun together, and giving kids the tools to work out conflicts in a constructive and respectful manner, parents can help siblings develop a good relationship that will carry them through the rest of their lives.
Research has shown that sibling relationships often play a major role in how we will interact in other relationships with friends, romantic partners, and others later in life.
Tips to Encourage Good Bonds
No matter how different your kids are from one another, sibling bonds are important. As a parent, there are several things you can do to foster the bonds between your kids, which will hopefully be lifelong.
Do Not Compare Your Kids
First and foremost, try not to say things like, “Why can’t you listen as well as your brother does?” or “Your sister doesn’t talk back to me.” Comparing your children to each other is a sure-fire way to stoke the fires of sibling rivalry and build resentment.
Figure Out What’s Behind Sibling Conflicts
Do your kids tend to squabble when one is trying to get the other’s attention? Are they competing for your time and attention? Do they fight more when they are tired or bored?
Once you see a pattern that might explain this behavior, try to address those issues to minimize sibling squabbles. For instance, you can try spending one-on-one time with each child or try to help your child find better, non-antagonizing ways to get a sibling’s attention.
Teach Siblings to Appreciate Each Other’s Differences
Do you have one child who loves to sit and read quietly and another who likes nothing better than loud games and constant activities? When children have very different interests and temperaments, conflicts can naturally occur.
The important thing is to teach kids how to respect those differences, and how to keep an eye on what’s really important: Loving each other. If one child wants to choose a family activity that incorporates a lot of action while another child wants to do something quiet and low-key, you could set up a system where they can work together to plan how to take turns or find other common interests that can be fun for both siblings.
Have Them Team Up for Chores
One of the ways companies build a sense of teamwork and cooperation among their staff is by having employees engage in exercises and activities that encourage working together. Parents can do something similar with their children, either by having kids work together on a project or assist each other with chores.
Come up with a project, such as painting a spare room or cleaning out the garage, and have kids work together to get it done. You can also have kids take on chores that are best for their age and abilities, such as sweeping or helping prepare dinner and have them race against the grownups in the house to see who gets their chores done faster.
Making the kids one team and the grownups another can encourage kids to work together toward a common goal beating their parents.
Build Their Listening Skills
The ability to really listen to what someone is saying is an important skill for kids to develop, and one that helps them learn to empathize with others and see things from someone else’s point of view. Make it a point to have siblings listen and try really hard to understand each other’s opinions and thoughts.
Teach the Importance of Respect
Listening is one way to show respect for each other, and respect is essential to building good relationships, whether it’s between friends, partners, or siblings. Remind kids that they should treat others the way they want to be treated, with kindness and concern for their feelings.
Respect can include talking to each other using a nice or at least not unpleasant tone of voice, even when disagreeing; not putting down a sibling’s opinions; and being mindful of someone else’s space and belongings (not going into a sibling’s room without permission or touching their things, for instance).
Show Them How to Respectfully Disagree
People who love each other can disagree sometimes — that’s just a fact of life. But it’s how we handle those disagreements that matter. Teach your children that they may not always see eye to eye on things, but that they must not call each other names, let arguments affect their positive interactions, and most of all, engage in physical fighting.
Emphasize Family Bonding
Explain to your children and remind them periodically that family, and especially siblings, can be the kind of unshakable love and support that cannot easily be matched.
Remind your children that while they may often prefer the company of friends over a brother or sister now, they will become more important to each other as they grow up.
While they may not completely understand the importance of sibling relationships yet, this is a message that is worth repeating, and one that they will eventually grow to realize as they get older.
Make Time for Fun
Families who have fun together will be less likely to have conflict. Try to choose games and activities that can be enjoyed by the whole family, such as riding bikes or watching a great new movie for kids.
A Word From Verywell
If your kids don’t seem to be bonding, it’s not usually a problem. But, if they really seem at odds and it’s creating problems for your family, talk to your pediatrician. A physician may be able to offer some ideas about how to get them to develop a closer bond.
Some companies interact with their customers for a brief time exclusively during the business transaction, while others maintain close relationships with their clients for years. For businesses that create client relationships, positive, long-term connections are essential. Building client relationships should be a focus for client-centered companies to ensure financial success.
In this article, we explain why strong client relationships are important, describe how to build and maintain relationships and provide tips for developing great client relationships.
Why are strong client relationships important?
Businesses that develop great, long-term relationships with their clients are more likely to receive repeat business from those clients. Satisfied customers might recommend your company, product or service to a colleague, leading to new business. With positive, enduring client relationships, companies can achieve overall business success and create larger projects for their customers’ benefit.
How to build and maintain good client relationships
To create a long-lasting client relationship, you must provide excellent service during your first transaction with the customer. Use these steps to establish and maintain good relationships with your clients:
- Stay positive.
- Share knowledge.
- Be open-minded.
- Remain human.
- Learn their needs.
- Provide expertise.
- Exceed expectations.
Establish open, consistent lines of communication with your client. Offer them multiple ways to get in touch with you, such as a cell phone number, office phone number and email address. Establish regular communication to assess the project and answer any questions. Be available to speak with your clients should they need you to show you care about them.
2. Stay positive
Keep a positive attitude at all times with your client. If your project experiences challenges or delays, remain positive and solution-driven to give clients confidence in your work. A positive persona should ease any worries your client has and motivate them to stay positive about the project themselves.
3. Share knowledge
Your client may not know or understand the details involved in your company’s work initially. Explain clearly how communication between your company and the client works, describe how the product or service functions and provide a clear timeline for the project with regular updates. Create tutorials and training sessions for your product or service if you think your customers could benefit from them. Keeping your clients informed allows them to feel comfortable throughout the process.
4. Be open-minded
Your client may have requests or suggestions for the project timeline or product design. Do what you can to incorporate your client’s needs and wants into the process. Accommodate their needs to the best of your ability, and remain open-minded when fielding their suggestions and wishes.
5. Remain human
You might interact exclusively with your client over email or through phone calls. Make an effort to build a personal rapport with your client so they see you as a person and advocate rather than just an email address. Creating a personal connection is key to establishing a strong client relationship.
6. Learn their needs
When you first begin onboarding your client, take the time to learn about their business needs and operations. The better you understand how their company functions, the better positioned you’ll be to create the ideal sales, project and transactional experience for them.
7. Provide expertise
You are the expert on your company, its products and its services. Provide confident, clear and consistent messaging to your client regarding the processes and products involved in the project. Use your knowledge to create a smooth and enjoyable experience for your client.
8. Exceed expectations
When possible, exceed your client’s expectations for service, timeline and delivery. Provide realistic timeframes and work to deliver the product or solution as quickly as you can. Maintain communication, answer questions and make sure you meet your client’s needs throughout the process.
Tips for developing client relationships
You can develop deeper, stronger client relationships with a few useful strategies and practices. Use these tips to improve your client relationships:
Today’s customers will quickly defect if your brand doesn’t connect
Consumers are a confident bunch, and if a business doesn’t know a person’s likes or dislikes, they are more than willing to jump ship to another vendor to gain a sense of personalized connection. This tendency extends to every node of the customer journey. Nearly half of consumers don’t like advertisements because they’re unrelatable. Forty-four percent of consumers say they will buy again after a personalized shopping experience; 40 percent bought something they hadn’t planned to purchase as a result of personalization.
In other words, loyal customers come out of personalized interactions. Businesses must invest in strong customer relationships or they will lose to competitors who are all too eager to poach customers who will abandon a vendor at the drop of a hat. For businesses looking to thrive in these, here is how to approach navigating finicky customers in order to foster rewarding customer relationships and stoke a sense of lifelong brand loyalty as customers’ desires evolve:
- Retaining customers should be a central focus of your marketing plan
Retention should be one of your top priorities in developing and enhancing customer relationships. It’s easier to retain an ongoing customer than to recruit a new one. Plus, if you handle your customer relationships right, you can not only keep your customers but encourage them to come back more frequently or make larger purchases.
The first step to building retention is simply to prioritize it by employing customer relationship management (CRM) tools. Keep track of how many customers return to you and why. Then, make sure that repeat customers hold a central focus in your company’s marketing plan. How do you entice current customers to stay with you, try new product offerings or services or expand on your relationship with more complex purchases?
When a customer makes a purchase from your company, that should be the start of your relationship, not the end. Not only do you have a captive audience, but you also have data about that customer’s preferences and purchasing habits. Harness and use it.
- Personalize relationships through tailored communication
Communication with your customers should be more than just mass email blasts. Instead of bombarding previous customers with nonstop offers, use customer analytics to understand how you can customize and personalize your messaging.
With a bit of analysis, for example, you can use past data to figure out what products or services a customer may be interested in purchasing in the future. Then, you can alert them to relevant special offers on related products or opportunities to “level up” on services.
Not all of your communication should be about your company trying to sell something. Diversify tailored communications by reminding customers about special features that you’ve noticed they’re not utilizing. Let them know about major developments in your industry. Keep things personal by wishing customers a happy birthday. If your communication isn’t always about getting more money from them, the relationship won’t seem so one-sided and will come off as more genuine.
- Always strive to exceed expectations
The key to stronger customer relationships and satisfaction is to go above and beyond expectations. Giving your customers more than they expect will surprise and delight them. It’s a surefire way to guarantee not only that they keep coming back, but also that they will be likely to refer their friends and family.
In each and every interaction with your customers, make sure that they walk away fully satisfied. When you consistently listen to your customers, acknowledge their concerns and correct any problems or issues that they encounter, you’ll stand out from the crowd and make a lasting impression.
- Use loyalty programs that go beyond earning points
Most businesses already have loyalty programs to encourage customers to come back. One of the most popular programs involves earning points for every purchase that can later be exchanged for goods. While this is a good start and certainly better than nothing at all, savvy companies will get more creative.
There are lots of companies who are doing this well. Stitch Fix, for example, offers a $25 reward to customers who refer a friend that makes a purchase. Sephora offers benefits like free makeovers to customers that spend a minimum amount. Phone companies commonly offer money for switching providers. Most banks or credit card companies offer discounts at partner stores. All of these are great examples of ways to get customers excited about doing business with a company and give them tangible reasons to stay loyal.
Customer relationships are more important than ever
In today’s digital age, the impact of developing stronger customer relationships spreads further than ever. Customers are eager to share their opinions, whether positive or negative and have a great many channels to do so. The work your company puts into maintaining and strengthening relationships will make or break you. Just like any relationship, strong customer relationships require work but the payoff to your businesses’ bottom line is worth the efforts.
by Raneen Jamaledine Published on March 31, 2017
Employee Relationship Management is essential in today’s competitive business world. Building and maintaining healthy employee relations is a key requirement for your business to succeed. No one can succeed alone without great teamwork.
But how do we do so?
Enhancing communication channels and motivation in employees is a great base for healthy employee relationship management.
In addition to this, creating a uniformed vision, embracing equality and being a great leader is a must.
Building better employee relations requires a sound balance between:
- employee’s needs are being met and
- the company is producing profitable and on-going business.
As you can imagine, fostering great employee relationships holds many advantages for an organizations success.
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Here are some advantages of employee relationships are managed well:
- Sound employee relationship management maintains a harmonious atmosphere at the workplace: one that is healthy among and between all levels of employees.
- Happy employees are more confident and productive. They take on increased responsibilities more efficiently.
- A stronger employee relationship leads to better employee morale and job satisfaction. This creates lower stress levels and increased enthusiasm, in turn, enhances their abilities to better meet the company’s goals and objectives. This fosters a building of trust and loyalty towards the company.
- Improved communication channels lead to conflict reduction, reduced staff turnover rates, and absenteeism levels. This reduces unnecessary costs associated with re-hiring and re-training new employees. It allows misunderstood situations to be clarified and put in place quick solutions to rectify the issue effectively.
- Companies that nurture employee relations enhance an employee’s motivation to be creative. This encourages a culture of innovative thinkers and cultivates a teamwork type ambiance.
You may be asking:
How do we develop better employee relationships?
Here are few ideas about how you can achieve that.
A workplace that promotes great employee relationship management usually demonstrates:
• Equality prohibits favoritism and promotes a fair and uniform working environment. It creates an atmosphere in which employees feel relaxed and comfortable, knowing that they are commended and promoted based on their contributed efforts and goal achievements. When employees feel a genuine sense of equality they are more likely to be more productive and work harder.
• Make certain that your employees are knowledgeable of policies and recognize their limits and boundaries among their co-workers and management personnel.
Effective and open communication
• Given that your employees are the assets and backbone of your company’s operational success, improved communication is essential.
• Encompassing a work environment with an effective communication approach starts with keeping your door open to all employees and management personnel. An open door policy reinforces that you are always there to listen and take on concerns and questions. This leads to a workplace that is able to empathize with grievances, resolve misunderstandings and reduce internal conflict in an effective and quick manner.
• A secretive business owner can lead employees to mistrust their leadership and reduce employee morale, thereby damaging communication channels. Successful business owners effectively communicate and engage their employees in the businesses operation. This entails a positive interaction of management’s developments and plans as well as employee’s communicating their own feedback and judgments.
Effective employee relationship management requires a Shared vision
• Policies, goals, and objectives of a company should be clearly articulated and uninformed with all employees. This allows employees to work towards the same vision and drive the company forward.
• Sharing the company’s vision also means that employee’s opinions are taken on board. A collaborated vision instills an employee’s desire to improve the company’s image, brand, and position in the industry. A good employee relation culture encourages employees to share their ideas and input. When an employee feels their input is highly regarded, this enhances an employee’s determination to further excel in attaining a company’s set goals and objectives. Consider conducting monthly update meetings of the businesses short-term and future aspirations and goals.
• Motivating employees is fundamental to enhancing overall productivity and attaining set goals. However, for this to be effective you must ensure that expectations are clearly defined and feedback is understood. The absence of this can produce major conflict and be detrimental to your company’s operation. Therefore, ensure that you are proficient in creating an environment where positive employee relations are present.
• Implement programs that encourage health and wellness. Managing your employees’ stress and improving their sense of well-being allows them to feel appreciated and cared about. When your employees are happy and well, their motivation to do well takes over.
• Respect and value your employees. Provide incentives and rewards, such as Employee of the Month programs, flextime and movie vouchers. Also, consider career development opportunities where warranted.
• Employee relations help you to understand what motivates and drives your employees to be more productive.
Inspirational leadership is essential for effective employee relationship management
Being the boss doesn’t entail telling people what to do and how to do it. Conversely, a successful employer is one that drives their employees to achieve results, reach targets and demands excellence.
They are not forceful in their demands; however, they are effective in how they communicate and motivate employee achievement. Being likeable, yet a respected leader should be a must skill to achieve. This talent facilitates the ability to cooperate, instil trust and effectively coach and mentor your employees. A positive connection energizes your employees to excel. You don’t want your employees to feel scared or nervous in their own shoes; productivity decreases and so does your relationship.
Adopting these steps effectively to enhance your employee’s relationships at the workplace stimulates employees to achieve and strive for a more outstanding level of performance. This in turn reels in new business opportunities, improves customer relations and attracts new clients.
A dynamic work culture is therefore crucial to the growing success and sustainability of your business. So, start improving your workplace employee relationships today, and watch the rewards roll in!
By building positive relationships with others, we will be happier and more fulfilled and feel more supported, supportive, and connected.
The most important single ingredient in the formula of success is knowing how to get along with people.—Theodore Roosevelt
One of the most profound experiences we can have in our lives is the connection we have with other human beings. Positive and supportive relationships will help us to feel healthier, happier, and more satisfied with our lives. So here are a few tips to help you to develop more positive and healthy relationships in all areas of your life:
1. Accept and celebrate differences. One of the biggest challenges we experience in relationships is that we are all different. We can perceive the world in many ways. Certainly astumbling block that we come across when we try to build relationships is a desire or an expectation that people will think like we do and, in this way, it is so much easier to create a rapport. We feel more comfortable when we feel that people “get” us and can see our point of view. Life, however, would be very dull if we were all the same and, while we may find it initially easier, the novelty of sameness soon would wear off. So accepting and celebrating that we are all different is a great starting point.
2. Listen effectively. Listening is a crucial skill in boosting another person’s self-esteem, the silent form of flattery that makes people feel supported and valued. Listening and understanding what others communicate to us is the most important part of successful interaction and vice versa.
Active or reflective listening is the single most useful and important listening skill. In active listening, we also are genuinely interested in understanding what the other person is thinking, feeling, wanting, or what the message means, and we are active in checking out our understanding before we respond with our own new message. We restate or paraphrase our understanding of their message and reflect it back to the sender for verification. This verification or feedback process is what distinguishes active listening and makes it effective.
3. Give people your time. Giving time to people is also a huge gift. In a world where time is of the essence and we are trying to fit in more than one lifetime, we don’t always have the time to give to our loved ones, friends, and work colleagues. Technology has somewhat eroded our ability to build real rapport and we attempt to multi-task by texting and talking at the same time.
Being present in the time you give to people is also important, so that, when you are with someone, you are truly with someone and not dwelling in the past or worrying about the future. The connection we make with other people is the verytouchstone of our existence, and devoting time, energy, and effort to developing and building relationships is one of the most valuable life skills.
4. Develop your communication skills. Communication occurs when someone understands you, not just when you speak. One of the biggest dangers with communication is that we can work on the assumption that the other person has understood the message we are trying to get across.
Poor communication in the workplace can lead to a culture of back stabbing and blame, which, in turn, can affect our stress levels, especially when we don’t understand something or feel we have been misled. It also can have a positive effect on morale when it works well and motivates individuals to want to come into work and do a great job.
5. Manage mobile technology. By now, pretty much everyone has a mobile phone and many people have two or more. While they are a lifesaver in an emergency, and an effective tool for communication, they also can be a complete distraction when people exhibit a lack of mobile phone etiquette.
6. Learn to give and take feedback. Feedback, in my opinion, is the food of progress, and while it may not always taste great, it can be very good for you. The ability to provide constructive feedback to others helps them to tap into their personal potential and can help to forge positive and mutually beneficial relationships. From your own personal perspective, any feedback you receive is free information and you can choose whether you want to take it on board or not. It can help you to tap into your blind spot and get a different perspective.
7. Learn to trust more. A long time ago, my brother and I had a philosophical debate about what was more important in a relationship—love, trust, or passion. I was a lot younger and more naive then and caught up in the heady rollercoaster of sensation seeking. I have grown to understand, however, that trust is hugely important in any relationship. Years later, I bought my brother a photograph of a little girl who was smiling and staring confidently at the camera with an elephant’s foot just above her head. The caption was: “To trust is more important than love.” I believe that sentiment is true because no love will last without equal amounts of respect and trust.
8. Develop empathy. There is a great expression that I learned a long time ago: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Empathy and understanding builds connection between people. It is a state of perceiving and relating to another person’s feelings and needs without blaming, giving advice, or trying to fix the situation. Empathy also means “reading” another person’s inner state and interpreting it in a way that will help the other person and offer support and develop mutual trust.
Every relationship we have can teach us something, and by building positive relationships with others, we will be happier and more fulfilled and feel more supported, supportive, and connected.
- Ensure that the relationship you have with yourself is a positive one.
- Accept and celebrate the fact that we are all different.
- Actively listen to hear what other people have to say.
- Give people time and “be present” when you are with them.
- Develop and work on your communication skills.
- Manage mobile technology and be aware of its pitfalls.
- Learn to give and take constructive feedback.
- Open your heart and find the courage to trust.
- Learn to be more understanding and empathetic.
- Treat people as you would like to be treated yourself.